I have a Master’s degree in Computer Application and over 11 years of experience as a Windows System Administrator. I have worked for multinational companies like IBM, Hewlett Packard, Unisys and EDS. I have managed the entire Windows needs of various customers across globe spanning thousands of Wintel servers.
I am holding multiple professional certifications including MCSA in Server 2000, 2003 and MCTS in Windows Server 2008. Also hold ITIL foundation certificate and CCNA for networking. My key areas of technical expertise and experience are as follows.
Proficient in Microsoft Windows Server 2003/2008 administration including all desktop versions and proven experience working with AD, Windows and Exchange.
Active Directory, DNS,DHCP, DFS, LAN ,WAN, ESX, SAN, VMware VSphere, SCCM ,Terminal servers and Hyper v;
Strong experience with complex Windows server2003/2008/DNS/Terminal.
I have demonstrated experience in managing outsourced IT suppliers and worked in a vendor's environment. I have assisted team members in troubleshooting problems and provided proactive support through monitoring and scheduled maintenance. I have also done extensive troubleshooting in desktop Hardware/Software’s.
Over the past 11 years I have received many awards for my outstanding contributions and proven abilities as a Windows System Administrator
WINDOWS SYSTEMS ADMINISTRATOR
Proven Success in Systems Optimization and Strategic IT Solutions
Accomplished systems administrator with 11 years of experience in managing server infrastructures and data-center operations across multiple windows platforms (Windows NT/2000/2003/2008). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.
HIGHLIGHTS OF IT SKILLS
Windows Server Administration
Active Directory Management
NetBackup, Backup Exec Technical Support
Systems Installation, Configuration & Upgrading
Antivirus Security Solutions
Vmware,ESX hosts and SAN LAN/WAN/Networking
Patches & Updates
Training & Mentoring
DNS, DHCP, DFS
Extensive knowledge /experience of administering windows operating systems including windows XP, Vista, 7, NT/2000/2003/2008 server;
Provided support for the Windows Server infrastructure including planning, installation, configuration, testing, troubleshooting and problem resolution;
Experience supporting and deploying Citrix and/or VMWare;
Experience in backup Solutions: Symantec Backup Exec 11.0, 12.0 and Backup Exec 2010;
Possess a strong working knowledge in Windows Server support including capacity planning, installation, configuration, backup and restore, maintenance and support.
Experience supporting and deploying Windows Server Products ( Exchange, SQL)
Experience supporting deploying networking hardware.
Excellent troubleshooting skills.
Self- starter and ability to work with limited supervision and to work within a team;
Excellent communication skills and ability to communicate with people eat all levels;
Strong client service delivery focus.
RM EDUCATION SOLUTIONS — Trivandrum, IN, 2011 to 2013
Network Support Lead
Hired as a full-time systems administrator following initial consulting role. Provide Windows administration, network operating center (NOC)/data center administration, LAN/WAN/VPN administration, VMware administration, and intrusion detection and prevention (IDP) monitoring. Also manage FTP servers, AD/DNS, DHCP and Symantec Antivirus management. Support highly available (HA) and disaster recovery (DR) solutions for clients and employer.
Configure and manage servers in Windows mixed mode. Active Directory, DNS, WINS, DHCP, Symantec End Point Protection Management Servers.
End to end support of all IT related issue and Managing server build and management.
Maintain and manage all windows servers which include Windows domain controllers, DHCP, Web servers, FTP Server, Antivirus servers.
Manage Domain Removal, User & Group Management, OU Management, and Managed User Log in scripts, managing event log and troubleshooting.
Trained employees across multiple departments on network operations including log-in procedures, server/network management software, permissions, printing issues, security and use of software.
HEWLETT PACKARD — Bangalore, IN, 2010 to 2011
Level 3 System Administrator
Interacted with client to provide network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.
Windows 2008 Virtual Server management.
Supported ESX 4.0and VDI Infrastructure.
Windows Server 2003/2008 Server Installation, Configuration and Administration
Managed Domain Removal, User & Group Management, OU Management, event log for root cause analysis and troubleshooting.
Managed the System Performance & Reliability and Windows Patch Management.
Application Installation and client-level Troubleshooting.
Group policy and Security management.
ADDITIONAL IT EXPERIENCE
Excelled in early IT career, advancing through increasingly responsible roles including:
IBM INDIA — Bangalore, IN Technical Services Professional/ Team Lead, 2010
UNISYS GLOBAL SERVICES — Bangalore, IN System Analyst, 2007 to 2009
IBM INDIA — Bangalore, IN
NETCONNECT — Bangalore, IN
TIME TECHNOLOGIES — Kottayam, IN System Operations Lead Specialist, 2006 to 2007
Systems Administrator, 2004 to 2005
Network Engineer, 2002 to 2004
Received Quality Award for improving quality with in the team by Innovative ideas at RM EDUCATIONS.
Received Spot Awards and customer appreciation for outstanding customer support at RM EDUCATION.
Awarded in recognition of outstanding commitment and contribution to uphold the Unisys values at the workplace during the tenure with UNISYS GLOBAL SERVICES.
Rewarded and participated as a member of Annual Disaster Recovery program for the client APMM at IBM INDIA.
Awarded with the BEST OF IBMer –Thanks award for improving the compliance posture in Westpac Account at IBM INDIA.
EDUCATION & TRAINING
BHARATHIDASAN UNIVERSITY — Trichy, TN, India
Master of Computer Applications (MCA), 2002
MAHATMA GANDHI UNIVERSITY — Kottayam, KE, India
Bachelor of Physics (B Sc Physics), 1999
Microsoft Certified Systems Administrator (MCSA), Server 2000 and 2003
Microsoft Certified Technology Specialist (MCTS), Server 2008
IT Infrastructure Library Foundation Certificate (ITIL)
Cisco Certified Network Associate (CCNA)
IMMIGRATION/ WORK STATUS
Australia – Permanent Resident of Australia.
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