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CV, Windows System Analyst and Administrator Seeks international Work

I am currently available for work
Serial No: 6311
(03/09/1987, male)
List top 5 skills: active directory, DHCP, lan & wan, mcafee, WSUS
Short Bio:

I have a Bachelor’s degree in Computer Application and over 5 years of total experience in Windows Systems, out of which 2 years in Windows server Administration. I have worked for multinational companies like Vertex and CSC. I have managed the entire Windows needs of various customers across globe spanning Hundreds of Wintel servers.

My key areas of technical expertise and experience are as follows.

-Proficient in Microsoft Windows Server 2003/2008 administration including all desktop versions and proven experience working with AD and Windows.

-Active Directory, DNS, DHCP, LAN, WAN, McAfee EPO and WSUS;

I have demonstrated experience in managing outsourced IT suppliers and worked in a vendor's environment. I have assisted team members in troubleshooting problems and provided proactive support through monitoring and scheduled maintenance. I have also done extensive troubleshooting in desktop Hardware/Software’s.

Over the past 5 years I have received many awards for my outstanding contributions and proven abilities as a Windows System Analyst and Administrator.

Current location: 

Delhi, India - View on map

Spoken languages: 

english, Hindi, punjabi

Locations I am interested in working:

Australia, Belgium, canada, France, India, Italy, Netherlands, new zealand, Norway, Poland, spain, Sweden, switzerland, United Kingdom, United States



WORK EXPERIENCE:

Associate Professional – Windows Administration May 2013 – Present

CSC Pvt. Ltd., Noida

• Working for an ASIAPAC account.

• Solving day to day incidents and requests.

• Tickets related to all windows server issues.

• Group policy creations and amendments.

• Server Builds.

• VM builds. (Basic Level skills)

• Windows Patching.

• Raising and performing changes.

Sr. Server Support Analyst – Wintel August 2011 – May 2013

Vertex Customer Services Pvt. Ltd., Gurgaon

• Creating groups, users and assigning share permissions.

• Administration of WSUS servers.

• Citrix support to the users.

• Administration of file servers.

• Antivirus software implementation – McAfee ePolicy Orchestrator

• Creating McAfee agent handlers for all distant sites of Vertex.

• Building servers and domain controllers for all the new sites that Vertex is opening. Been to Mumbai, Hyderabad, Jaipur and Jodhpur for the same.

• Managing HW issues – Vendor coordination

• Preparing and implementing group policies as per the client and process requirements.

• Managing and supporting 10 sites including Noida Gurgaon, Jodhpur, Jaipur, Hyderabad, Bangalore, Kochi, Chennai, Mumbai and Pune.

• As vertex is expanded not only in India, supporting and resolving issues for UK based users using Vivantio service desk tool.

• Have been to Vertex United Kingdom for 2 months in April 2012 for Training and on shore experience.

Sr. Desktop Analyst September 2009 – August 2011

Vertex Customer Services Pvt. Ltd., Gurgaon

Started working as a Desktop analyst in Sept. 2009 and then promoted as a Sr. Desktop Analyst on April 2010, troubleshooting day to day issue in the windows environment including Avaya and Nortel IP phones, Microsoft outlook, process related applications, etc. Delegation of authorities and responsibility in the absence of The Manager. Maintaining audit reports and inventory and preparing documentations. Being delegated a task to schedule backups of the servers. Also Installed the Ghost cast Server for multicasting system images.

Service Support Executive February 2008 – September 2009

Team Computers Pvt. Ltd., New Delhi

Performing software, Hardware and server support in a 24×7 availability environment Maxhealthcare Gurgaon. Being an ‘Acting team Leader’ reporting to IT manager Max Healthcare Gurgaon. Maintaining and sharing daily call Reports of engineers with IT manager max hospital and account manager team computers. Maintaining Asset Inventory Reports Having many delegation of authorities’ in absence of manager. Making formal checklists that ensures step-by-step operations for machine maintenance at site. Identifying skills deficits and training schedules for teams lacking the technical and customer service skills critical support with clarity and resolution. Installation & configuration of DHCP Server, IP Reservation, Creating Scopes, Installation of Active Directory Services, WSUS installation and check, E-trust Anti virus installation and day to day updation at client side.

CERTIFICATIONS

Microsoft Certified Professional

Certified Professional by Microsoft with MCP ID – 7106965

ACTIVITIES & AWARDS

Got an outstanding performance certificate from ICICI Prudential for achieving targets in a competition announced by ICICI Prudential Itself.

Received Well done, thanks goodies and cards from Medical Administrator and other managers at Maxhealthcare, Gurgaon.

After Vertex’s expansion in domestic sphere, was a prime part from the department in the setup of the new site at Noida. Got appreciations and continuous excellent ratings for the successful transition.

Yearly Appraisal July 2012 – Have got a top rating of G5 declaring me as an exceptional performer.

PROFESSIONAL QUALIFICATION

Hardware and Networking

Jetking, Rajouri Garden, New Delhi

Passed the 1 year JCHNP Course introduced by Jetking including Hardware and network troubleshooting, MCSE, CCNA and an introduction to Red Hat Linux.

LAN WAN Security Training

Cybernetics intellect, In the Premises of Team Computers

Attended a 6 Days training based on LAN And WAN security concepts including a brief introduction to security devices and how they work.

TECHNICAL SKILLS

• Windows XP, Vista, 7, Server 2003 and 2008

• Hardware HP Proliant and Blade servers

• Server Building

• Active Directory

• DHCP

• DNS

• WSUS

• McAfee ePolicy Orchestrator

• CA ArcServe Backup