CV, Windows Server Support Engineer

Available

Serial No: 41499

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Short Bio:

I have 4 years experience in Windows server support and network support.
I have implemented windows infrastructure and with DLP (mcAfee and symantec).
Knowledge in WDS,AD, WSUS, DNS, DHCP. Worked with Firewalls Cyberoam, Fortigate. Worked with HP, Dell and IBM servers.

Current location:  Karnataka, India - View on map

Nationality: indian

Preferred Sector of Employment:  IT and Technology, Oil, Gas and Energy

Spoken languages: english, Hindi, Malayalam, Tamil

Location I am interested in working: Anywhere

Certifications

 MCSE (Pursuing, Self-paced Learning)

 Cisco Certified Network Associate (CCNA-R&S)

 Cisco Certified Network Professional (CCNP-R&S)

 Brocade Certified vRouter Engineer

 CJET Certificate From CMC Ltd

 Certified in Computer Engineering Diploma AITES (All India Technical Education Society)

Skills
 Extensive experience in installation of servers, administration and networking in various environments.

 Thorough knowledge of Windows XP; Windows 7; Windows 8.1; Windows 2008 R2 Server; Windows Server 2012 R2; Microsoft Azure; Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP and DNS.

 Knowledge in cisco switches; routers; routing protocols; ACLs; VLAN.

Operating Systems: Windows XP; Windows 7; Windows 8.1; Red hat. Microsoft Servers: Windows 2008 R2 Server; Windows Server 2012 R2.

Software: Solar Winds, PRTG, Wireshark;

Hardware: HP ProLiant DL380, HP ProLiant DL80, HP ProLiant BL460c, IBM X3400 M3, X3630 M4, X3550 M4, Dell PowerEdge M805 Fortinet Fortigate 110c, Fortigate 100d, Cyberoam CR 25iNG,Ruckus zone director 1000, Aruba 225 and others.

Virtualization: Hyper V; VMware ESXi.

Networking: TCP/IP; Routers; Switches; Modems; Wi-Fi Controllers.

Cloud: Microsoft Azure.

Career History

TOTAL EXPERIENCE: 4 Yrs. 4 Months

#1 Archon Consulting Systems Pvt. Ltd, Bangalore
(April 2015 to Present)

Customer Support Engineer

Responsibilities and Key Deliverables:

 Participated in developing and maintaining backup and recovery procedures and process.

 Complete configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of client proposals

 Maintaining software applications, operating systems and regular maintenance.

 Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support

 Supervising the administration of systems and servers related network to ensure availability of services to authorized users.

 Managing server backup processes (Daily and Monthly backups Symantec BE)

 Configuring and managing outlook for office 365.

 Private cloud management.

 WSUS managing and scheduling update intervals.

 Symantec Endpoint protection installation and configuring

 Scheduling and managing Server backups using Symantec Backup Exec.

 IBM Tivoli configuration for clients for data backup

 Managing print server and file server (VM-Hyper V)

PROJECTS

A) Client : Khaitan & Co LLP

Windows Infrastructure Implementation and Network setup.

 Installation and testing of servers (IBM X3400 M3, X3630 M4, X3550 M4)

 Installation and configuration of windows Environment.

 Configured DHCP, ADDS, DNS, WSUS, Print server.

 Configuration of Group policies as per the company requirement.

 Antivirus installation (Symantec)

 Client data backup software configuration (IBM Tivoli)

 Installed and configured Firewall (Fortigate 110c)

B) Client : ASK Enterprises

Network Setup

 Setup a network for the new office.

 Installed and configured Firewall (Cyberoam CR25ing)

 Configured new policies based on the client requirement.

 Installed and configured Wireless access points (Aruba AP-225)

C) Client : Tredence

Firewall Setup

 Installed and configured Firewall (Fortigate 100D)

 Configured Load balance Link with two ISP connection.

 Configured HA with two Fortigate 100D firewalls.

D) Client : Utthunga Technologies

IT infrastructure Setup

 Installation and Testing of Servers (HP DL180 Gen 9)

 Active Directory Implementation

 Antivirus Implementation (McAfee)

 DLP implementation (McAfee)

 Migration of Physical Machines to VM

 WDS, WSUS implementation and Testing

 Data Backup Implementation

#2 TATA CMC LIMITED, Bangalore
(Jan 2014 to Mar 2015)

Infrastructure Management Engineer (Contract Assignee) (including 3 months Training)

Responsibilities and Key Deliverables:

E) CMC Bangalore IT IS Department

 Managed user accounts, groups, print queues and controlling access rights using Active Directory.

 Installed, configured, performed troubleshooting and deployed SP1 for Windows 2008 R2 Servers.

 Performed day-to-day administration functions, backup and restoration, file server maintenance.

 Installed, configured, performed troubleshooting and deployed Windows 2012 R2 Servers.

B) Client Site: RBI (Reserve Bank of India) (Server Installation)

 Prepared the environment for deployment of Windows Server 2008 R2.

 Analyzed the hardware and software requirements of Active Directory.

 Installed, configured, and provide troubleshooting for Server 2008 R2.

 Configured automatic updates for network clients by using Group Policy.

 Designed, planned and implemented Group Policy, delegation strategies and OU structure.

C)Client Site: ISRO (Indian Space Research Organization) (Active Directory & Network Support)

 Microsoft Windows Infrastructure implementation, which includes windows Servers installation and Configuration and troubleshooting the production critical instances which are directly showing impact.

 Troubleshooting network problems.

 Managing Outlook Data and Office Files.

#3: KNIT Network & Security, KERALA
(June 2012 –Dec 2013)

IT Support Engineer

Responsibilities and Key Deliverables:

 Prepared the environment for deployment of Windows Server 2008 R2.

 Installed, configured, and troubleshoot Windows Server 2008 R2.

 Implemented and managed IP Addressing; configured TCP/IP addressing on a server.

 Used DcDiag, NetDiag techniques for troubleshooting.

 Migrated more than 2000 Laptops and desktops from Windows 7 to Windows 8.

 Troubleshooting of Hardware parts.

#3: Airconds ITC, KERALA
(Aug 2008- Feb 2009)

Desktop support engineer & Programing Language Faculty

Responsibilities and Key Deliverables:

 Faculty for programing languages (C,C++,VB6)

 Provided technical support for hardware/software configurations and applications.

 Administered and supported local/LAN printers

Technical Skills Set

Red Hat

 User Administration

 Permissions

 RAID

 LVM

 Red Hat Servers.

 Enhance User Security

 Kick Start

Active Directory Domain Services & Infrastructure Management.

 User Configuration

 Computer Configuration

 Configure Zones

 Configure a forest or a domain

 Active Directory replication

 Group Policy

 Deploy and manage software using GPOs

Configuring and Troubleshooting Cisco Routers and Switches.

 Routing – Static ,Default and

Dynamic protocols: RIP, RIPv2, EIGRP and OSPF

 Switching – VLAN , Spanning Tree Protocols(STP) , VLAN Trunking Protocols(VTP), Port Security

 Security – ACL (Standard & Extended), VPN

Computer Hardware/Software Troubleshooting and Configuring.

 Implementation of Servers, Installing Server os, Configuring Servers

 Operating System Installation (Any version of windows, Linux)

 Identifies Hardware issues and fix them

 Printer Configurations(Local/Network)

 Remote Assistance for software related Issues(TeamViewer/Ammy Admin/Remote Desktop)

 Familiar with several type of Data Recovery Software.

 Assembling and Reassembling of Hardware Peripherals (Desktop/Laptop)

 Outlook and Mozilla Thunderbird Configurations.

 Familiar with diagnostic tools (Hirens Boot Disk and Active@boot Disk.

Programming Languages.

 C

 C++

 VB 6

 Basic JAVA

Education & Qualifications

Examination/CLASS/Year of Passing

Bsc.IT FIRST CLASS 2012

ITI DISTINCTION 2008

VHSE FIRST CLASS 2007

SSLC FIRST CLASS 2005