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I am currently available for work
Serial No: 5761
(17/02/1961, female)
List top 5 skills: bookings, cancellations, event management, fluent english, managing staff, proofreading, reservations, telephone communication
Current location: 

Scotland, United Kingdom - View on map

Flexible hours Online Business Manager - Sept 2012 - Present

  • Researching and establishing a business
  • Organising filing systems, updating databases and spreadsheets
  • Typing CV’s, business plan, reports, dissertations
  • General correspondence
  • Dealing with emails and Social Media
  • Setting up websites, blogs, and HubPages
Horsemouth Online Volunteering - Jan 2013 - Present


CDG – ESOL/Literacy Tutor/Employment Trainer - Jul 2009 - Sep 2011
  • Updating customer database
  • Co-ordinating and running job focussed workshops
  • One to one employment and development interviews
  • Supervising trainee staff
  • Liaising with external contacts
  • Processing action and development plans
  • Financial administration
Huntress Agency (Morrisons) - Senior Administrator  - Oct 2007 - Dec 2007
  • Diary management
  • Responding to e-mails
  • Updating a litigation spreadsheet and work schedule database
  • Managing phone calls and liaising with construction workers
  • Servicing and attending litigation meetings
  • Filing, photocopying, faxing, scanning
Migrant Helpline (Home Office) - Receptionist/Admin - Jun 2004 - Oct 2007
  • PA to Operations Manager
  • Admin Support to Caseworkers
  • Meeting and greeting, issuing badges
  • Event management
  • Redesigning notices in relevant languages
  • Maintaining a busy reception area
  • Screening telephone calls
  • Assessing customer’s eligibility for accommodation
  • Co-ordinating and delivering training workshops to volunteers
  • Liaising with security personnel to maintain Health & Safety
  • Pioneered successful projects - Refugee Week, Employee of the Month
Adams/Marks & Spencer - Senior Sales Advisor - Dec 1998 - Jun 2000
  • Serving customers, stock room, orders and deliveries
  • Staff training and supervision
  • Processing cash, credit card and voucher payments
Household Manager - Apr 1994 - Nov 1998
  • Managing a household income and expenditure account
  • Teaching primary children at Sunday School
  • Event Management:  Children’s parties and family events
  • Liaising with Estate Agents, sourcing properties to view
EDUCATION AND TRAINING
  • Diploma in Human Resources, Online Course - Present
  • Record Keeping, CoSHH, Hand Hygiene, Social Care TV - June 2013
  • Excel Complete, Mary Ward College - Aug 2012
  • ILM Certificate in Leadership and Management, Hillcroft  - Nov 2012
  • Moodle for Net Tutors - Internet Security, Online Courses -June 2012
  • Excel Complete - Mary Ward College - June 2012
  • Coaching Skills - The Coaching Academy - Nov 2011
  • PTLLS - Hillcroft College - Feb 2011
  • Data Protection & Information Security, CDG - Jan 2011
  • Diversity in the Workplace, Tax Aid, First Aid, CDG - Nov 2010
  • Business Development Course - Roehampton University - June 2010
  • Employability Course, PowerPoint - Animi Training (Learn Direct) - 2008 - 2009
  • Staff Supervision, Child Protection & Human Rights - Migrant Helpline - 2006 - 2007
  • Diploma in Higher Education – Ed. Studies - Greenwich University - 2001 - 2004
  • Short Story Writing - Greenwich University - 2002
  • Access to Teaching - Bromley College - 2000
Hobbies and Interests

Apps development, blogging, Jewellery making

Spoken languages: 

english

Locations I am interested in working:

Bahrain, canada, Italy, kuwait, Mauritania, qatar, saudi arabia, spain, United Arab Emirates, United Kingdom