CV, UK Based Business Graduate With 8 Years' Retail Management Exp

Available

Serial No: 19556

Job Seeker Location

×

Close

Skills keywords: interpersonal skills, language skills, leadership skills, managerial skills, retail management

Short Bio:

A Business Management graduate, with over eight years’ experience working for large European retailers, now passionate to pursue a career in management. Exceptional organisational and leadership skills developed as a Deputy Manager for Tesco and Customer Assistant for Premier Stores. Demonstrated effective leadership skills by motivating and developing teams at university as well as in the workplace.

Current location:  England, United Kingdom - View on map

Nationality: German

Preferred Sector of Employment:  Hotel and Catering, General Management

Spoken languages: english, german, Tamil

Location I am interested in working: Anywhere

Education & Qualifications

Coventry University

2011 – 2014 Upper Second Class BA (Hons) Business Management

Developed excellent retail awareness through modules such as Human Resource Management, Management of Organisational Behaviour and Applied Marketing.

Final Year Dissertation: What barriers did a global retailer such as Tesco face capturing the US market? Secondary data looking at retail market differences between the UK and US, in terms of store set-up and customer base and cultural differences.

Longley Park Sixth Form College

2009-2011 Sheffield

A-Levels: German A, Business Studies C, Mathematics E

Realschule Nord,

2002 -2006 Buxtehude, Germany

GCSEs – 13 at grades A-C including Mathematics, English, French and German

Skills Summary

A Business Management graduate, with over eight years’ experience working for large European retailers, now passionate to pursue a career in management. Exceptional organisational and leadership skills developed as a Deputy Manager for Tesco and Customer Assistant for Premier Stores. Demonstrated effective leadership skills by motivating and developing teams at university as well in the workplace.

Career Summary

Deputy Store Manager – Lidl Uk GmbH, Coventry

September 2014 – present

• Built on managerial and communication skills by leading and developing twenty-five employees to achieve daily targets

• Enhanced understanding of customer buying behaviour by ordering ambient, fresh and non-food via analysing sales data and anticipating demand

Deputy Manager – Tesco Stores Ltd., Coventry

2013 – August 2014

• Developed excellent managerial skills, by managing performance of eighteen employees of different age and background through regular monthly employee reviews and identifying potential

• Identified further employee development needs and dealt with underperformance via training and disciplinary where necessary.

• Built excellent communication skills by dealing with complaints with customers, contractors and employees

• Developed organisational skills by managing rotas covering sickness, leaves and holidays, also by prioritising and delegating tasks to teams

• Gained valuable experience in implementing changes to the store, by coaching and training the team about new policies regarding sales and health and safety.

• Managed stock with integrity and accuracy, order additional stock using Store Manager facility to increase sales

• Excellent understanding of retailer industry; key performance indicators such as sales, payroll, shrink and waste

Customer Assistant – Tesco Stores Ltd, Sheffield

2009 – 2012

• Developed exceptional customer service skills by assisting customer with shopping

• Widened my communication skills by interacting with customers on checkouts

Customer Assistant – Premier Stores, Sheffield

2008 – 2010

• Acted proactive by merchandising goods on promotion to encourage impulse buying

Store Assistant – Edeka Group, Germany

2006 – 2008

• Built on my problem solving skills by dealing with customer queries and complaints.

• Developed my team working skills by assisting with stock replenishment

Additional Skills

Languages:
• Fluent in written and spoken German, Tamil and semi-fluent in French

IT skills:
• Excellent command of Microsoft Office Pack: Excel, PowerPoint, Word, Outlook.