CV, Telecommunication Senior Staff Officer Seeking Work In ME Or GCC

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Serial No: 34280

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Skills keywords: account manager, ict branch admin, telecom sales manager, telecom senior officer

Short Bio:

A retired officer as Colonel with 25 years in duty service qualified in IT and Telecommunications, ambitious, hard-working, always trying to achieve a higher level of performance/experience.
My major qualification is in management, supervising,building, operation and maintenance of large networks of legacy ePABXs and modern integrated IP networks (Unified Communications)

Current location:  Jordan - View on map

Nationality: Jordanian

Preferred Sector of Employment:  IT and Technology, General Management

Spoken languages: Arabic, english

Location I am interested in working: Anywhere

Profile

Career Objective: A retired officer as Colonel with 25 years in duty service qualified in IT and Telecommunications, ambitious, hard-working, always trying to achieve a higher level of performance and experience and I’m always looking forward to get a higher rank and career level.

I’m looking for a career that bring me an extra knowledge and experience, upgrading my resources, lead me to meet new people, learn more about other countries’ cultures and become familiar with customs and traditions worldwide.

Another important goal for the job is to achieve stability in my life and daily work, I’m looking for a company that pay me good salary in line with my humble experience so I get satisfied with my job and position.

Of course, all my own objectives mentioned above, should meet with the company and job goals, sense I accomplished my goals so my productivity will increase and I’ll be dedicated to my job.

Target Industry: Information Technology; Telecommunications; Management

Employment Type: Contractor

Employment Status: Full time

Notice Period: 3 months or less

Personal Information

Birth Date: 17 September 1972 (Age: 43)

Gender: Male Nationality: Jordan Residence Country: Amman, Jordan Visa Status: Citizen

Marital Status: Married

Number of Dependents: 7

Driving License Issued From: Jordan

Work Experience

Experience (21 Years, 4 Months)

Telecommunication Senior Staff Officer At JAF(Jordan Armed Forces)/ C3(Command, Control and Communication) DIRECTORATE
Location: Amman, Jordan
Job Role: Technology/IT
March 2015 – Present

1.JAF Account Manager for Jordan Telecom Company(Orange) responsibilities:

– Liaison Officer between JAF and Orange.

– Responsible for the implementation of all the agreement terms between army and the company relating the provision of land lines (for JAF offices and units and officers’ homes),Digital Services (ISDN PRI, BRI), Internet services (ADSL & ILL) and connectivity between HQs and sub-affiliate units

through leased lines and VPN (IPVPN & AVPN) services.

– Receive requests from different directorates and units relating above services, study these requests(technically and cost-effective wise), decide about the appropriate service for that case, then send order to the company to provide the service to that unit/directorate and follow up to accomplish the job .

– Receive company financial claims and bills for all services submitted to army, work on them(sorting and classification) with Excel and Word, auditing them and send order to the relevant financial directorate to pay for the company.

-Supervision and follow up GSM,3G and 4G coverage in different areas relating our sub-units.

-Study and elaborate on the agreement between army and the company before yearly renewal date to improve the agreement regarding submitted services and prices to get the best services with best prices and coordinate with other security agencies to put the last agreement draft.

-Put a comprehensive plan with the company to change and upgrade all sites serving our units and directorates from 2G/3G to 4G/LTE.

-put terms and conditions for SLA (Service Level Agreement) to ensure timely response from company technical teams in case of failure and problems with submitted services and to serve properly VIP Users from army side.

2. Representative of C3 Directorate to Housing and Military Works Directorate

Responsibility: for all new JAF construction projects, I study communication works schemes, edit them as required from end-user,define BOQs, determine systems’ specs, estimate cost and follow up implementation.

3.Supervision and follow up installation, repair, maintenance and change of all switchboard systems (ePABXs) in all JAF sub-units.

4.Coordinate between C3 directorate and different technical directorates relating requests for interconnecting our ePABX systems to provide connecting media like Microwave links, Fiber Optic links, links over IP networks and HDSL and Fiber modems.

5. Planning and coordinating communication needs for huge national celebrations and special events relating to JAF like WEF(World Economic Forum).

6. Coordinate with other security agencies ( Public Security Directorate, Civil Defense Directorate and General Directorate of Gendarmerie) regarding connectivity between JAF HQ PABX and other systems and those directorates.

7. Member of Technical Crisis Management Committee/ Ministry of Interior Affairs ( A Committee that involved to put a telecommunication plan in case of crisis or emergency on the national level with cooperation with security and governmental agencies).

8. Member of technical committee to establish and put communication plan to new Emergency center / Air Ambulance center in Jordan.

9. Member of technical committee with other technical directorates to solve problems and improve situation in Zarqa Areas relating different communication services like (Landlines, ADSL and Internet services, power systems for ePABXs, GSM/3G/4G coverage) and put a comprehensive plan to serve army units and officers’ homes with best solutions and services.

10. Member in different committees relating Wired Communications and procurement.

11.Significantly, use official correspondence and letters in daily work.

Chief of ePABX Branch – JAF HQ At JAF – C3 Directorate
Location: Amman, Jordan
Job Role: Technology/IT
July 2014 – March 2015

-ePABX branch is a workshop consists of three sections responsible for managing, maintaining, repairing about 105 PABXs (different sizes range from

48 up to 4000 internal lines) spread all over the country in different organizations/sub-units and most of them interconnected together forming a large network.

-Supervising and leading a team of engineers and technicians working on ePABXs for all JAF directorates/sub-units.

-Planning and coordinating to build a huge PABX network ( about 110 PABXs) serving a large number of directorates/sub-units spread all over the country and create an accurate numbering/dial plan for this purpose to dial extensions directly between those organizations/sub-units without dialing any access codes.

-Managing, maintenance, repairing different kinds of PABXs

(Aastra/ Ericsson, Alcatel, Panasonic, Selta, ….) used by JAF directorates/sub-units.

-Visualizing, Planning, Managing and maintaining Pure TDM systems, Hybrid(IP & TDM) systems and Pure IP systems(Hardware wise).

-Responsible for IP and Voice networks(design, routing, signaling, configuration, troubleshooting).

-Connect PABX network with other IP Telephony systems for some sub-units and directorates, manage and maintain this connection.

-Responsible for interconnecting PABXs together over different links/media (Microwave, fiber optics, LLE leased lines, HDSL modems, Fiber modems, WiMax/OFDM links and tactical links). Coordinate and make orders to request the links from the relevant organization/directorate, receive that link and make necessary test then make the suitable interface(hardware and software) on PABX to put it into service.

-Responsible for Power section which is in turn responsible for managing, maintenance and repair power systems for PABXs (chargers, rectifiers, backup batteries, UPS, stabilizers, generators, air conditioning systems)

-Participate in purchasing committees in procurement directorate to purchase new PABXs and relevant spare parts, formulate and put technical specs and estimate JAF needs for these systems.

-Organizing, preparing, coordinating for courses and sessions in (Switching and PABXs) held in the branch for engineers and technicians and participate in teaching and training.

-Handling different services (analog landlines, ISDN/PRI, ISDN/BRI, Leased Lines) submitted by Telecom Company and make the suitable interface on

PABX (hardware and software) to operate them as analog and digital trunks to connect with PSTN.

-Interconnecting this huge PABXs network with JAF TETRA/Trunking system and manage the interface and dial plan between both systems.

-Implementing and programming different kinds of connecting protocols(Signaling systems) in building our huge PABX network ( Q-Sig,DPNSS, APNSS, E&M, …….).

-Work on call accounting, billing, and ticketing system.

-Significantly, use official correspondence and letters in daily work.

-Significantly, use MS Office ( Word, Excel, Power Point) in daily work.

International Military Observer At UNOCI (United Nations Operation in Côte d’Ivoire)
Location: Ivory Coast
Company Industry: Law Enforcement/Security Services
Job Role: Safety
May 2013 – June 2014

1.Lead a team of 15 multi-national officers.

2. Implementing UNOCI mandate in the team daily work.

3. Assign job role for each member in the team.

4. Planning and coordinating patrol schedule for the team.

5. Planning,coordinating and conducting joint patrols with another UN (GOs and NGOs) organizations.

6. Play different job roles in the team (Team Leader, Telecommunication officer, Logistics officer, Personnel officer, Welfare officer, Transport officer).

7. Participating in patrols to camps and urban areas to interact with locals (with the aid of translators) to get information about their needs and discuss about security situation in their areas.

8. Monitoring and assess the political and security situation within area of responsibility.

9. Preparing and writing operation and humanitarian reports about daily team mission to higher level leadership.

10. Official correspondence and mails using Outlook Express and Lotus Notes mailing system over UNOCI IP network.

Commander of Telecommunication Wing At Al Shareef Naser Bin Jameel College for Military Telecommunication/C3 Directorate
Location: Zarqa, Jordan
Company Industry: Education, Training, and Library
Job Role: Management
August 2012 – April 2013

Al Shareef Naser Bin Jameel College for Military Telecommunication is a college (affiliated with Al Balqa’ Applied University) that Awarded a Diploma in Telecommunications Engineering and Power Systems Engineering, also responsible for the qualification and training of officers and non-commissioned officers from various technical professions like wireless communication operators, C3 (command, control and communication) operators, electronic technicians, PABX operators and technicians, wired networks and cable technicians.

My responsibilities were:

-Responsible to college commandant for all training courses held in the wing (for officers and non-commissioned officers )concerning military conduct and discipline, commitment to attendance,schedule and daily programs and all aspects related to these courses.

-Lead about 50 officers and 200 soldiers(instructors, trainers and trainees).

– Document and maintain staff records, including compensation details, appointments, promotions, transfers, official letters, … to facilitate reference and decision making.

-responsible for staff accommodations, transport, welfare, …

-Ensure appropriate approval, tracking and recording of officers and staff leave/vacations and avail leave reports as required for information, analysis and decision making.

-Teach officers and non-commissioned officers technical subjects (Analog/Digital communication systems, Antennas and Transmission, Electrical circuits, ….)

-Supervise all officers’ and non-commissioned officers’ courses (theoretically and physically) and prepare all facilities and rooms related to those courses.

-Organize and coordinate all courses programs and schedules.

-Organize, coordinate and document all courses visits to the governmental and other military departments.

-Give lectures to other military and civil institutes regarding communications.

-Continuous advice for all trainees and instructors.

-Prepare, supervise and make exams for all courses.

-Providing monthly reports and recommendations to college commandant about all held courses and trainees.

-Ensure timely completion and submission of time sheets and annual confidential performance reports.

-Evaluate trainees’ researches about global current events and held feedback meetings.

-Continuous evaluation and update for the syllabus and subjects of the held courses in the college.

International Military Observer At UNSMIS (United Nations Supervision Mission in Syria)
Location: Damascus, Syria
Company Industry: Law Enforcement/Security Services
Job Role: Safety
May 2012 – August 2012

1.Lead a team of 15 multi-national officers.

2. Implementing UNSMIS mandate in the team daily work.

3. Assign job role for each member in the team.

4. Planning and coordinating patrol schedule for the team.

5. Planning, coordinating and conducting joint patrols with another UN (GOs and NGOs) organizations.

6. Play different job roles in the team (Team Leader, Telecommunication officer, Logistics officer, Personnel officer, Welfare officer, Transport officer).

7. Participating in patrols to camps and urban areas to interact with locals to get information about their needs and discuss about security situation in their areas.

8. Monitoring and assess the political and security situation within area of responsibility.

9. Preparing and writing operation and humanitarian reports about daily team mission to higher level leadership.

10. Official correspondence and mails using Outlook Express and Lotus Notes mailing system over UNSMIS IP network.

Chief of Telecommunication Branch At JAF/DRMS (Royal Medical Services Directorate)
Location: Amman, Jordan
Company Industry: Healthcare, other
Job Role: Technology/IT
March 2003 – April 2012

– A consultant for DRMS General Director regarding telecommunication issues.

– Managing & maintaining KHMC (King Hussein Medical City) PABX and 7 terminal hospitals (about 5000 Extensions)

– Supervision, managing and maintaining the following LCS (Low Current Systems) which are operational in DRMS hospitals:

1. Public Address Systems and Paging Systems

2. Nurse Call Systems

3. Central TV Systems (IP & Analog)

4. Video Conference Systems

5. Outdoor Voice Systems

6. Ambulance Communication Systems

7. CCTV Systems

-Responsible technically for a contract with Zain company regarding supplementary of GSM services to medical and administration staff in DRMS.

-Following-up the prospective & future projects in RMS regarding Data Networks and Communication Systems

– DRMS Projects Management Unit Member: Following-up and Supervising RMS projects regarding IT and communication systems ( Study technical proposals submitted by companies regarding communications and IT networks (technically and cost wise) in projects of Prince Hashem Military Hospital/Aqaba, AlMafraq Military Hospital and Jerrash and Ajloun Military Hospital and adopt the best solutions and proposals) .

– DRMS HIS (Health Information System) committee member (2003-2005) which is responsible for implementing different systems data exchange internally in RMS and externally with all terminal hospitals.

– DRMS Teleradioligy committee member (2003-2005).

Maintenance Engineer in ePABX Workshop At JAF /C3 Directorate
Location: Amman, Jordan
Company Industry: Telecommunications
Job Role: Technology/IT

April 2001 – March 2003

– Managing and maintaining JAF Headquarters’ PABX (3500 Exts)

– Managing and maintaining Zarqa Military Units PABX Which include main site with two remote sites (2700 Exts)

– Managing and maintaining a wide network of PABXs in different military units spread all over the country.

Field Telecommunication Engineer / Signal Office At JAF / Signal Corp
Location: Mafraq, Jordan
Company Industry: Telecommunications
Job Role: Technology/IT
July 1994 – April 2001

-Platoon commander: lead about 30 soldiers with different communication professions and careers to support a battalion with the necessary

Telecommunications(wired and wireless) to sustain its work in different conditions (administrative and operational).

-Company leader: lead 4 officers and about 150 soldiers with different communication professions and careers to support a brigade(a military formation consists of 4 battalions) with the necessary Telecommunications(wired and wireless) to sustain its work in different conditions (administrative and operational).

– Field Workshop Leader: lead a workshop that supports field military units regarding maintenance and repair of tactical communication devices and other systems.

– Maintaining and operating different wireless sets

– Operating and maintaining wired and wireless networks

Education

Master’s degree , Computer Engineering – Embedded Systems
At Yarmouk University, Irbid, Jordan
Completion Date : January 2009
Grade: 91 out of 100

State of technology in Real-Time Operating Systems, Hardware Programming Languages, Embedded systems Implementation, Advanced topics in microprocessor system design, Advanced computer architecture and organization and Advanced computer networks.

Graduation project : ANPR (Automatic Number Plate Recognition) read a car number plate by taking a camera shot for the car, cut the number plate area from this picture, interpret the picture to a read number, analyse this number and use it for different purposes like in security departments. All that using Image Processing techniques, MatLab and other programming languages.

Bachelor’s degree , Electrical Engineering – Telecommunication
Mu’tah University – Military Wing, Karak, Jordan
Completion Date : May 1994
Grade: 74.8 out of 100

Diploma , Military Scienc
Mu’tah University – Military Wing, Karak, Jordan
Completion Date : June 1993

Skills

Microsoft Office 1997 2003 2010
Level: Expert | Experience: More than 10 years

Verbal and Written Communication skills
Level: Expert | Experience: 10 years or less | Last Used: 1 month or less

Project Management
Level: Intermediate | Experience: 5 years or less

Building strong team environment and team Work Supervising
Level: Expert | Experience: More than 10 years | Last Used: 1 month or less

Training and Teaching
Level: Expert | Experience: 5 years or less | Last Used: 1 year or less

Qualified in leading and command
Level: Expert | Experience: More than 10 years | Last Used: 1 month or less

Good analytic skills
Level: Expert | Experience: More than 10 years | Last Used: 1 month or less

Multitasks management
Level: Expert | Experience: More than 10 years | Last Used: 1 month or less

Great ability of persuasion
Level: Intermediate

Proactive and self-motivated
Level: Expert

Presentation/Report writing skills
Level: Expert | Experience: More than 10 years

Ability to coach and mentor peers and subordinates
Level: Expert | Experience: 10 years or less

Ability to work under pressure
Level: Expert | Experience: 5 years or less

Excellent interpersonal and communication skills
Level: Expert | Experience: 10 years or less

Ability to operate in a multicultural and cross-functional organization
Level: Expert | Experience: 10 years or less

Knowledge of Networks, LAN/WAN technologies and protocols
Level: Expert | Experience: 5 years or less

Very good knowledge of Voice services and technologies.
Level: Expert | Experience: More than 10 years

Very well organized and have time management skills
Level: Expert | Experience: More than 10 years

Good team development skills
Level: Expert | Experience: 10 years or less

Experience in an international environment
Level: Intermediate | Experience: 5 years or less

Languages

Arabic
Level: Expert

English
Level: Expert

Training & Certifications

LOAC (Law Of Armed Conflicts) for Army Leaders (Training)
Training Institute: POTC (Peace Operations Training Center) with ICRC
Date Attended: October 2015 (20 hours)

ICS(Incident Command System) and EOC(Emergency
Operations Center) Engagement #2 (Training)
Training Institute: Crisis Management Center/JAF provided by U.S. Department of Defense
Date Attended: August 2015 (48 hours)

ICS(Incident Command System) and EOC(Emergency
Operations Center) Engagement #1 (Training)
Training Institute: Crisis Management Center / JAF provided by U.S. Department of Defense
Date Attended: February 2015 (48 hours)

CVoice(Cisco Voice)/IP Telephony (Training)
Training Institute: NOVOTEL
Date Attended: October 2011 (36 hours)

Management of defense procurement (Training)
Training Institute: Directorate of Defense Procurement – Amman
Date Attended: August 2011 (145 hours)

International Military Observers course (Training)
Training Institute: POTC (Peace Operations Training Center) / JAF
Date Attended: February 2011 (124 hours)

Motorola Professional Series Radios(Operation, Programming and Maintenance) (Training)
Training Institute: SYSTEL Training Center-Smart Village – Egypt
Date Attended: January 2011 (48 hours)

OCB(Digital Switch from Alcatel, France) (Operation, Administration and Maintenance) (Training)
Training Institute: Training Center of Jordan Telecom-Amman
Date Attended: November 2006 (120 hours)

EWSD(Electronic World Switch Digital/Germany System) (Operation, Administration and Maintenance) (Training)
Training Institute: Training Center of Jordan Telecom-Amman
Date Attended: September 2006 (120 hours)

CCNA ( Cisco Certified Network Associate) (Training)
Training Institute: NSS(Network Systems&Solutions)-Amman
Date Attended: April 2006

SS7 (Signalling System No. 7) (Training)
Training Institute: MESBAR Telecom System Corp. – Amman
Date Attended: July 2005 (18 hours)

HATZ, Electrical Generator(Operation & Maintenance) (Training)
Training Institute: Alghanem CO. – Amman
Date Attended: August 2003 (36 hours)

CONEX-100 Conference System(Operation & Maintenance) (Training)
Training Institute: TEKNIKOM ELEKTRONIK-Istanbul-Turkey
Date Attended: June 2003 (48 hours)

English course for officers (Training)
Training Institute: JAF Languages Institute
Date Attended: January 2002 (500 hours)

ELNO Field Electronic Switchboard(Operation & Maintenance) (Training)
Training Institute: Deutsche ELNO GMBH – Amman
Date Attended: August 2001 (32 hours)

References

Available on request