CV, Solution Specialist Targets Selected Countries

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Serial No: 39738

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Short Bio:

Explorer - Mediator – Achiever
Decisive Marketer, proficient in analyzing market trends and customer needs to develop highly-effective and targeted marketing and sales campaigns, as well as product improvements.
• Business Data Analyst with six-year background in Telecommunications industry and Affiliate Marketing Software.
• Involved in collateral projects and as volunteer in Business Advisory Network.
• Currently, working as Solutions Specialist, with mainly Product Marketing responsibilities.

Current location:  Malta - View on map

Nationality: Romanian

Preferred Sector of Employment:  Marketing, HR and Recruitment, other

Spoken languages: english (fluent), French (intermediate), Spanish - Elementary

Location I am interested in working: Anywhere

Profile

Explorer – Mediator – Achiever

Eager to learn and inspire every day

Decisive and data-driven Marketer, proficient in conducting research, understanding behavior and needs.

 Voice of the customers. The private-eye in targets selection.

 Devotee of a 360 degrees focus in business strategy. Think internal first, through talent acquisition strategy – up to succeeding outside, in face-to-face customers service

Looking to expand my knowledge and contribution within the three pillars of sustainability.

Work Experience

NetRefer by Arnold Media| Malta |
August 2014 – present

Solution Specialist | Business Development Department

Initially started as Product Analyst and gained more responsibilities in order to consolidate the bridge between Business and Product.

Responsible for providing actionable suggestions based on Market Analysis and Product Lifecycle, as well as for the ownership of clients feature requests.

Main accomplishments:

 Acted as Product Manager together with the Development Manager for 8 months (3 important releases)

 Successful clients interaction, support and influencing all internal levels

 Conceived clients engagement practices and on-going support to Marketing, Sales, Project Management

 Active contributor for CRD (Customer Requirements Documentation) of new products launch and Pricing Strategy

 Established and execute new clients profiling

 On-going screening of new market opportunities

 Successful suggestions for improving users journey in Customer Portal Interface and digital presence

 Took initiative in setting the framework of my role

Telekom | Romania |
January 2008 – August 2014

Business Data Analyst | Customers Intelligence Department

Initially started as Market Research Analyst in Geo-Marketing & Data Mining Department, Retention Division and remained under same management after department reorganization.

Responsible for analyzing the socio-economic environment and users’ behavior for regular or ad-hoc projects.

Telekom | Romania |
January 2008 – August 2014

Business Data Analyst | Customers Intelligence Department

Cross-functional role, liaising with Sales, Marketing Communication, Product, IT and Customer Care. Regularly compiling presentations for Senior Management.

Main accomplishments:

 Extensively developed research skills while maintaining critical thinking in order to provide optimum suggestions for acquiring, engaging and retaining customers

 Main point for providing target selection (customers and geographical level)

 Provided Door 2 Door sales leads generation

 Determined Nationwide market segmentation

 Initiated and coordinated Competitors Alarms Project

Other roles during studies | Romania

Relocation Consultant (High-skilled Expats); Rilvan Relocation | 2007 – 2008

Administrative Assistant; Plori Capital & Consulting | 2006 – 2007

Marketing Specialist; Andrep Ltd | 2004 – 2005

Education

 Romanian – American University | Romania | 2007 – 2009
Master’s Courses, Marketing (Not applied for final thesis)

 Academy of Economic Studies | Romania | 2003 – 2007
Bachelor’s Degree, Management Faculty

Courses

 Coursera | November 2015 – present | Social Psychology

 Edx | August 2015 – present | Anthropology of Current World Issues

 Deutsche Telekom & UMS | July 2010 | Six Sigma Training

 RoPot | June 2010 | Creativity in Social Entrepreneurship

 OTE Academy & DIAGMA | May 2010 | Project Management Certification

Key Skill Areas

 Market Segmentation

 Targeting and Positioning

 Acquisition, Loyalty and Retention

 Customers behavior

 Sales leads generation

 Product Marketing Management

 Client Relationships

 Affiliate Marketing

 Project Management

Personal Skills

 Creativity

 Problem-solving

 Goal-driven

 Enthusiastic team player

 Active listener

 Sustainability advocate

 People management skills

Collateral Projects

 Personal project: electrodesonmyinnervoice.com

 Business Consultancy | Kill the Bill (startup) | 2013 (7 months)

 Involved in all areas of the business and replacing the owner in all daily activities: Recruitment, Marketing campaigns, Sales, Partners and Suppliers relationship

 Volunteering | 2010 – 2012:

 Member in Business Advisory Network at NESsT

 Volunteer at Romanian Association Against AIDS

Technical Skills

 MS Office

 JIRA Agile

 Zoho CRM

 Social Media and Google Analytics

 Map Info GIS

 Dundas BI

 SPSS

 SQL

 Adobe Photoshop

Languages

 Romanian – Mother tongue

 English – Proficiency

 French – Intermediate

 Spanish – Elementary

Interests

 Experiencing life through a 3 year-old lens

 Mentoring

 Anthropology

 Art and design