CV, Skilled IT Professional Targeting Queensland, Australia

I am currently available for work
Serial No: 29124
(11/22/1977, male)
Skills keywords: exchange, field service, firewalls, it infrastructure engineer, linux, Lync, microsoft, networking, security, servers, support, switching and routing, telecommunications, VOIP
Short Bio:

Highly experienced IT professional, with courteous and friendly approach towards supporting businesses and users. 5 years University Degree in Systems & Computer Engineering, with a major in Telecommunications and Information Systems and minors in Electronics, Automation and Software Development.
Over a decade professional IT experience in 3 countries, as IT Infrastructure Engineer, Support and Systems Engineer, in companies in the utilities, retail and managed IT Services areas.

Current location: England, United Kingdom - View on map
Nationality: Portuguese
Preferred Sector of Employment:  IT and Technology, Oil, Gas and Energy
Spoken languages: english, portuguese, spanish
Location I am interested in working: Australia
List the countires you have a visa to work in: Andorra, Australia, austria, Belgium, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, French Southern Terr., Germany, Gibraltar, greece, Guiana, French, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Man, Isle of, Martinique (FR), Mayotte (FR), Netherlands, Netherlands Antilles, Norway, Poland, portugal, Reunion (FR), S Pierre & Miquelon(FR), Saint Barthelemy (FR), Saint Helena (UK), Saint Martin (FR), Slovakia, Slovenia, spain, Sweden, United Kingdom


Highly experienced Infrastructure Engineer with solid knowhow in Networking, Servers, Support, with a strong focus on detail and problem solving. Strong Network and Client Support skills with extensive troubleshooting experience.

Key Skills

Personal Skills

 Flexible and adaptable

 Used to multicultural working environments

 Resourceful and committed

Technical Skills

 General IT Procurement

 Telecom and Networking

 Infrastructure planning, deployment & support

 Fibre Optics (>300 miles)

 L2/L3 Switching (Enterasys)

 Windows 2000/XP/Vista/7

 Windows Server 2000-2008R2

 Exchange 2000-2010

 OCS / Lync 2010

 Terminal Services

 Kerio VoIP Server

 Google Apps admin


 SCCM, SCVMM / Hyper-V

 802.1x, IAS, TMG

 Mobile APN, VPN IPSec, VLAN

 Security, Cisco Router/PIX/ASA

 MS Endpoint Protection

 Veritas/Symantec BackupExec


 VoIP

 Linux

 Mac / iphone / iPad admin

Certification & Memberships

 Microsoft Certified Professional (073-680 – Windows 7, configuring)

 MCSA in training

 Cisco CCNA in training

 Enterasys Networking and Routing training


 Systems & Computer Engineering, Degree (5 years)

Career Summary

Network Support Engineer
Hanergy, IT Department (, United Kingdom – Solar Manufacturer
Since January 2015

Key Roles/Achievements:

 Network Development & Support

 Systems Administration

 IT Procurement

 IT Asset Management

 IT Service Desk for the whole company spanning 3 Service Offices, 36 Stores across the UK, Switzerland and the Netherlands

House Steward
Radisson Blu – Edwardian Group London (Housekeeping Department), United Kingdom
September 2014 – January 2015

Hotel Key Roles/Achievements:

 Public Areas cleaning

 Occasional Room Attendant

Energy Management Technical Officer & Telecom Analyst
Águas do Algarve, S.A. (Infrastructure Department), Portugal
September 2012 – June 2014

Water and wastewater treatment. The main aim of Águas do Algarve, is to guarantee the supply of water in both quantity and quality for human consumption and treatment of urban wastewater, in accordance with the highest environmental standards, to the Algarve Municipalities.

Key Roles/Achievements:

 Optical Fibre Lease management

 Manage the 5M€/yr Energy budget

 Energy Efficiency improvement

 Management of renewable energy electricity production plants (photovoltaic, biogas), circa 600kW

 2 x 422kW Photovoltaic Project Development

 ISO 50.001 planning

 Carbon Footprint assessment and reporting

IT Infrastructure Engineer
Águas do Algarve, S.A. (200+ users), Information Technology Systems Office, Portugal
January 2005 – August 2012

Water and waste water treatment Utilities Company.

Key Roles/Achievements:

 Designed, procured, implemented, managed and supported the Metro Area Network over Copper, Optical Fibre, LASER, Microwave and WiFi

 Designed, implemented and supported the Switching/Routing Network infrastructure comprising

 Involved in the design, implementation, management and support of every Microsoft Service, comprising Active Directory, Exchange, Lync, Hyper-V, SCCM, Endpoint Protection, TMG, and several others.

 Designed and deployed the Security infrastructure using Cisco technology like the Pix 515 and the VPN Concentrator.

 HelpDesk – Gave support to over 200+ computer users in desktop related issues as well as HP and Xerox printing, WiFi connectivity, VIP mobiles/smartphones, audio/video equipment in conference rooms.

 Contributed to lowering incident response time by 10%.

IT Infrastructure Eng. Internship
Águas do Algarve, S.A., Information Technology Systems Office ,, Portugal
October 2002 – June 2003

Water and wastewater treatment Utilities Company

Key Achievements:

 Designed the 1st own Network Links between company sites using Fibre Optics over 50miles

 Hardware procurement

IT Infrastructure Eng. Internship
Portugal Telecom Inovação Brasil,, São Paulo SP, Brazil
October 2003 – June 2004

PT Inovação is a technological R&D company that focuses on the development of innovative products and services for the telecommunications and information technology markets. Key Achievements:

 IT/Networking consultant and support

 HelpDesk

Paquete Restaurant, Faro (beach), Portugal
June 1997 – September 1997

Key Roles/Achievements:

 Full-time waiter


Surfing – Surf has taught me to be humble and patient. Surfing has shown me all about perseverance, to endure rough moments and to seize the good ones, appreciating all that life provides.