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CV, S African eLearning Senior Consultant seeking a job in UK

I am currently available for work
Serial No: 9647

List top 5 skills: harvard managementor, moodle, netdimensions, skillsoft, sumtotal
Short Bio:

e-learning Senior Technical Consultant, five years experience in the eLearning industry, worked with several LMS's and eLearning contents of world's standard. Currently responsible for eLearning projects deployment, installation and troubleshooting to our clients in 14 countries in Africa.
I am an effective thinker, energetic, self-motivated, and committed to success. Reliable, able to work and interact effectively with people, in a team or alone; team player, service oriented and organized.

Current location: 

Gauteng, South Africa - View on map

Nationality: 

Congolese

Spoken languages: 

english, french

Locations I am interested in working:

africa, Arabia, Saudi, canada, United Arab Emirates, United Kingdom

List of countries I have a visa to work in:

africa, Congo, Dem. Rep. of the, South Africa



WORK EXPERIENCE

1) Company : The LRMG Performance Agency

Position : eLearning Senior Technical Consultant Africa Channel

Duration : 2012 to date

Position : General Manager Africa Channel

Responsibility

Projects

 Client engagement on Project start up

 Develop Project plan

 Mapping client Skills development to eLearning solution

 Ensure a deep understanding of the full scope of the project

 Attend all project meetings and provide learning and technical support services

 Plan and execute project implementation and support

 Provide inputs for required project documentation

 Develop and manage technical project documentation

 Preparation of the client administrators on the technical components of eLearning implementation and management

 Conduct technical training for eLearning administrators and end users

 Conduct client environment analysis, identify risks and make recommendations

 Provide support to eLearning resellers on eLearning implementation and deployment

 Identify and escalate all project risks and issues

 Manage and escalate all issues and risks raised by clients

 Prepare weekly status reports

 Server Check and technical diagnostic for local installation

 Select and implement Learning Management System

 Integrate eLearning content onto client Learning Management Systems

 Testing eLearning content and troubleshooting integration issues

 Deep understanding of technical requirements and considerations

 Report, escalate and manage support queries with eLearning vendors

 Conduct eLearning catalogue audits and maintenance

 Support project during full eLearning life cycle

 By annual ROI and ROX report

Consultancy Dimension

 Cash generation: To utilise and manage support, maintenance and implementation budgets per client and channel. Recover costs of ‘Out of Scope’ technical requests.

 Client delight: Maintain internal and external client delight through efficient resolution of technical queries, completion of technical support requests and provide on-going, proactive communications on status and completion.

 Partner trust: Build and maintain excellent relationships with internal and external partners. Specifically develop critical skills in implementing and supporting eLearning product offerings.

 Manage multiple queries and requests with accountability for client delight in line with implementation and project deadlines

 Manage and execute on client expectations

 Provide advice and support to client administrators and stakeholders

 Professionally represent Company’s brand

 Stay up to date on current industry trends and best practice

Achievements

• Implemented eLearning projects for clients in 14 countries in Africa

• Worked with more than 5 Learning management systems and eLearning contents

• Positively shaped the future of individuals and organisation through eLearning

2) Company : Institute For Quality

Position : eLearning Manager (Head Office)

Duration : 2009 to 2011

Responsibility

• Manage The eLearning department of Institute for Quality and its branches

• Manage the quality of online content in line with agreed standards

• Administrate online access of each branches and users

• Co-ordinate the implementations of training plan and skills development

• Administration and maintenance of the eLearning platform

• Keep up with of e learning new technologies

• Convert, upload and administrate SCORM and AICC packages and online contents

• Conduct Meetings and orientation of e learning

• Project manage eLearning projects

• eLearning decision making

• Management reporting

• eLearning marketing and customs relation

• Online support and Problem solving

• Administer and coordinate eLearning staff in different branches

• Train e-learning staff on eLearning solutions in all branches

• Assist in the office general troubleshooting on IT

• Assist in ensuing SETA compliance of learners on the system

• Manage Customer relationship

• Provide support to all eLearning stakeholders

Achievements

• Design and customise e-learning Platform for IQ with Moodle

• Organize online content and per curricula and Qualification

• Design of localized SCORM or AICC content

• Create, administrate and troubleshoot user accounts

• Upgrade eLearning platform to latest Version

• Enable mobile technology on eLearning platform

3) Company : Gabistone Technology

Position : Software developer

Duration : 2008 to 2012

Responsibility

• Developed a ASP.NET 3.5 interface RML Promotions Inventory system

• Designed the architecture for a web based integrated inventory and manufacturing Process tracking system Closely involved in from project initialization though to roll out Designed the RML Promotions inventory system database

• Develop a Website with Flash, CSS linked to a ASP.Net dynamic Web based inventory system.

Professional Qualification

Current Studies : Project Management

Business Analysis

Business Intelligence SAS 9.2

Business Intelligence QlickView 11

Tertiary Education

Institution : Varsity College Durban North

Qualification : National Diploma in IT Programming

Year : 2005 to 2008

 

Certificate

Institution : PC Training and Business College

Qualification : Trainer, Assessor and Moderator

Qualification : A+, N+, ICDL, MCSE

Qualification : Assessor with ETDP SETA