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CV, Recent Criminology Graduate seeks work in Abuja, Nigeria

I am currently available for work
Serial No: 8966

List top 5 skills: computer literate, multitasking
Short Bio:

I am a British citizen with a BA Criminology degree and now live permanently in Abuja. I am a young highly motivated woman with a broad range of skills. I am computer literate and competent with Microsoft Word and Office applications. I am confident in multi-tasking and have experience of identifying the needs of customers and key clients. I pride myself on my friendly manner and ability to quickly understand the mission, vision and values of an organisation.
My degree taught me the crucial importance of multitasking and developing my skills in note taking and reporting. I was able to develop a range of research skills, particularly during the final year, when conducting a research project with the Avon and Somerset Constabulary. This opportunity developed my self-reliance and independence in the work place and made me appreciate the importance of patience and efficiency.
Since graduating I have had two years of experience within the Retail sector, which has been valuable in the development of my interpersonal skills. I was efficient at working to targets within a time schedule and achieving the marketing goals of my employers. The work taught me the importance of customer care, integrity and honesty whilst managing the diversity of customers; I twice achieved 100% in ‘Mystery Shopper’ assessments. I would bring these qualities of professionalism, accountability and respect to any post within a company or organisation. I am able to be proactive in my work and am comfortable with liaising with customers and companies.
I am looking for a new challenge that will develop my existing skills and attributes. I believe my self-motivation and inter personal skills enable me to work well in a team.

Current location: 

Federal Capital Territory, Nigeria - View on map

Spoken languages: 

english

Locations I am interested in working:

africa



Education:

The University of the West of England: 2008-2011

BA (Hons) Criminology 2:1

• First Year Modules: Introduction to Criminal Justice, Introduction to Criminological Theory, The Individual and Society, Other people’s lives: Comparative Sociology.

• Second Year Modules: Youth Crime Youth Justice, Criminal Networks, Criminal Psychology, Crime Control & Criminal Research and Investigation.

• Third Year Modules: Included a research module in which I aided the introduction of ‘Evidence Based Policing’ in South Gloucestershire for the Avon and Somerset Constabulary.

2006- 2008: St. Margaret’s School, Exeter

3 A Levels: Sociology B, Psychology B, Religious Studies B

2000- 2005 St. Margaret School, Exeter

Grades: 9 A*-C (Including: Maths C and English A)

Work History:

Phones4U, Exeter, Devon: 2012 – 2013

UK Sales Consultant

• General Customer Care -Advice and sales.

• Mandatory Stock Checks with the responsibility of validating stock and checking for stolen products.

• Completing Trade-ups, Repairs and liaison with the Repair Team

• Continual in-service training relating to Company and Customer legal rights (instore and online)

• Continual updating of product knowledge.

The Carphone Warehouse: 2011 – 2012

UK Customer Consultant

• General Customer Services- Aiding customers in their choice from current network phone contract offers; General Customer Care

• 100% Mystery Shopper assessment

• Carrying out a daily Mandatory Stock Check with the responsibility of validating stock and checking for stolen products. Liaising with central warehousing, dealing with delivery stock and verifying incoming stock

• General Stock taking and Audit

• Completing Trade-ups, Repairs and liaison with the Repair Team.

The Clipper Public House: June – September 2010

Waitress and Bar Staff

• Delivered High Quality Customer Service by meeting and exceeding customer expectations

• Team working skills

• Organisational skills and time keeping.

Devon Cliffs Holiday Camp: June – September 2009

Team Leader

• Communicating with different stake holders

• Developing how to pay attention to detail, working under pressure but maintaining a high level of quality

• Co-Ordinating Weekly Forecasting for Orders/Sales

• Supporting Monthly and Quarterly Closing Activities

• General Customer Services –Interaction with holiday makers including entertaining children in cases where queues were long, ensuring queuing for attractions was in an orderly and non-disruptive manner.

• Displaying high degree of flexibility towards job tasks.

SpecSavers Opticians: 2006 – 2008

Pre-Tester

• Updating customer information

• Developing telephone manner

• 100% achieved in mystery shopper assessment

• Developing sensitivity when questioning customer’s health details

• Keeping up to date with latest developments in the company and industry

• Developing communication and listening.