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CV, Project Manager Targeting USA

I am currently available for work
Serial No: 42315
(02/25/1985, male)
List top 5 skills: it project manager, program manager, programme manager, project manager, project/program manager
Short Bio:

I am an accomplished Senior Project Manager with several years experience working in various industries. I currently reside in the UK but very interested in relocating to the USA.
Dynamic, hard working, assertive, self-motivating Project Manager.

Excellent customer facing, organisation skills, works well under pressure, and great analytical abilities. A team player, excellent communicator, influential leadership skills. Enjoys a challenge and takes pride in every task.

Current location: 

England, United Kingdom - View on map



Preferred Sector of Employment: 

IT and Technology, Banking Insurance and Financial Services, General Management

Spoken languages: 


Locations I am interested in working:

canada, Central America, Hong Kong, (China), Japan, Middle East, United States


Dynamic, hard working, assertive, self-motivating Project Manager. Excellent customer facing, organisation skills, works well under pressure, and great analytical abilities. A team player, excellent communicator, influential leadership skills. Enjoys a challenge and takes pride in every task.


Skills Summary

• Business, Change, Transformation, IT, Operations, Project Management, Process Re-engineering,

• Worked in AGILE, WATERFALL, SCRUM, and LEAN environments.

• Prince 2 Practitioner. Full life cycle project management, working across multiple business streams, from specification, scoping solutions, development, testing, implementations, and post project.

• BCS Business Analysis Practice Certification, BCS Commercial Awareness Certification, BCS Requirements Engineering Certification, BCS Modelling Business Processes Certification.

• Documenting project products; Business Cases, PIDs, Plans, Work packages, Registers, Reviews, Plans, Budgets, User stories, Requirements, Gap analysis, Process Modelling.

• Creative, innovative, and clear presenting at all levels. Technical knowledge as well as business focus.

• Fantastic knowledge of MS Office applications including; Project, Access, Excel, Word, PowerPoint, Visio.

• Advanced in Access, Excel, Macros, Visual Basic. Excellent at pivot tables, charts, and analysis, SQL.

• Comprehensive knowledge of CRM, ERP, Web applications, plus various others.


Employment History

Nov 2015 – Current

Senior Project Manager

Job Responsibilities:

• Business transformation programme at South African universities (new business, products and services)

• Responsible for Project and Programme management.

• Accountable for management and governance of all projects in the programme including; new services, teams, physical and digital products.

• Hosting of leadership and workstream meetings.

• Overseeing risk, budget and timelines for the programme.

• Vendor engagement and contract negotiation.

• Creation and ownership of programme business cases, PIDs, driving approvals through with leadership.

• Driving the value proposition of the programme and team across Pearson.

• Management or project team and work priorities (global team working across multiple countries).


• Successful delivery of projects to the point of closure.

• Delivering and driving best practice project management processes and tools.


AJPV Consulting – (Consultancy) Client – Jones Lang LaSalle
Jan 2015 – Oct 2015

Senior Project Manager

Job Responsibilities:

• Working on Business Change and Transformation Programmes (multi-million).

• CRM Dynamics programme across multiple countries.

• Providing project management expertise in business change and IT.

• Managing all aspects of multiple projects to time, scope and budget.

• Managing project resources and across multiple projects.

• Ensuring the project management tools and reporting (EPM Live) are always up to date.

• Liaising with senior stakeholders and suppliers providing guidance and support for programmes.

• Workshops with all business areas facilitating change activities.

• Project management end-to-end (various client projects)

• Governance and PMO activities

• Project/Programme reporting


• Successful completion of multiple projects

• Improved PMO activities and documentation across the business, and improvements of project tools.


North Highland – (Consultancy) Client – Telefonica
Jan 2014 – Jan 2015

Project Manager

Job Responsibilities:

• Working on the Smart Metering Programme, the biggest programme of its kind (billion)

• Managing multiple workstreams including analysis for Reporting across the programme.

• Managing relationships with Business stakeholders, Client, and Suppliers.

• Overseeing Business Process mapping of future processes for the new business areas

• Managing change requests through the business and project teams

• Managing Risk and change throughout the project workstreams.

• Workshops with Business stakeholders, Designers, Test Teams involving process walkthroughs, requirement overviews.

• Working across all Business Units ensuring alignment across all reporting needs for the new Smart Metering business.


• Completion of all internal and external Reporting requirements throughout the programme.

• Customising and prototyping HP ALM for SMIP for future role out across Telefonica.


July 2013 – Nov 2013

I took a 5 Month break during 2013 to travel across Asia. This was an amazing experience and I visited many countries using several skills along the way from negotiation, navigation, planning, organization, and many more.


Audatex – (Software/Insurance)
Nov 2012 – July 2013 (Contract)

Project Manager

Job Responsibilities:

• Project lead for quarterly releases of core Audatex products for EMEA. New developments, enhancements and products. Product management.

• Stakeholder management, ensuring the project meets the objectives for the business and customers relating to the business case.

• Full project management documentation and planning, liaising with all business areas and customers.

• Managing Full life cycle from initiation to rollout, developing new features and products.

• Keeping project and business initiatives aligned. Workshops, demonstrations with key personnel.

• Involvement in all aspects of the project, including business strategy, conception/design, documentation, development, testing, UAT, marketing, communications, rollout, support.

• Managing business change requests, aligning product development with business requirements.

• Customer meetings/workshops for improved products, ensuring quality of new and existing features.

• Stakeholder management and relationship building between business and IT.


• Completion of multiple projects with extremely tight timescales, ensuring all milestones are achieved.

• Introduced improvements and efficiencies to project management, processes, PMO activities.


Zurich Financial Services Group – (Financial Services)
Feb 2012 – August 2012 (Contract)

Senior Project Manager

Job Responsibilities:

• Working along side the program manager, project managing End to End all aspects of operational activities for a large business transformation and outsourcing program, from Project to BAU. This including solution development with interfaces through multiple applications. Working across the full life cycle of the project. A full re-launch to market of the Broker business.

• Stakeholder management with the third party administrator (TPA) and key personnel.

• Gathering requirements from all business functions within the UK General Insurance business, creating a plan and approach to business readiness.

• Working with all functions through IT, MI, E-Systems, Testing, Claims, Underwriting, Finance, Complaints, Agency Management, Operations, and Marketing.

• Management and documenting As-Is and creating To-Be processes internally and with third parties. Identifying mapping needs and interlinking processes.

• Evaluation of Claims processes, telephone routing, customer service, and alignment with the new offering. This involved Zurich and third party processes.

• Ensuring commercial arrangements were in place, contracts and terms of engagement signed-off.

• Implementing processes and effective operational management. Developments across Full Life Cycle.

• Managing communication and collaboration amongst the project team, business functions, and TPA.


• Operational success with go-live of the project.

• Created awareness within the business to operational/business demands and requirements.


Reckitt Benckiser – (FMCG, FTSE)
Sep 2011 – Feb 2012 (Contract)

Senior Business Analyst / Project Manager

Job Responsibilities:

• Business Analyst/Project Manager working within the Information Services Team for Corporate Head Quarters. IS Business Partner. Gathering requirements from all business areas, predominantly Finance and Treasury.

• Application and project business contact, working with Finance, Treasury, HR, Sales, and Marketing.

• Leading business initiatives and IS projects End to End for CHQ, and Northern Europe region.

• Following RB project methodology, completing and ensuring all documentation in place and maintained. (POPs, PIDs, Project plans, Implementation plans, Security reviews, Status updates, Project reviews, Commercials, Support models, and DR plans, Testing, Training docs)

• Project managing various size and budget projects. Working across the Full Life Cycle.

• Liaising with vendors, working together to provide support and developments within applications. Facilitating meetings and workshops with the business.

• Providing 4th line support for application troubleshooting, IT2, 360T, JP Morgan, JDE Edwards, Concur, Condeco, Intranet, Sharepoint, MS Office apps. All applications have multiple interfaces, and are used heavily throughout the business, mostly Finance.

• Server application support, addressing issues, implementations, patches and upgrades, SQL servers.

• Being the application expert, and face for IS in regards to business support.

• Leading project implementations, upgrades, developments End to End.

• Solution new applications as part of the BA activities, Application reviews, security reviews/audits.

• Knowledge sharing/Training support teams and the business, increasing the knowledge base.

• Providing business/process, and system enhancements to give efficiencies and cost savings.


• Condeco implementation, Blueprint upgrade, iXBRL project management to completion, production of all application docs, enhancements within several apps, streamlining business processes, JDE refresh testing.

• Successful business contingency following a failure at an IBM data centre. All areas of business were controlled and managed, with minimal impact on activities, including financial systems.


Berkshire Shared Services – (Financial Services/Outsourcer)
February 2010 – July 2011 (Contract)

Business Analyst / Project Manager – Financial Systems

Job Responsibilities:

• Reporting to the Financial Systems and Process Manager.

• Lead BA for a process re-engineering programme, documenting As-Is and To-Be processes using various tools and techniques.

• Improving the quality of the ERP application (Agresso) as a product, and solution for clients.

• Working with multiple Business areas, defining specifications, Managing developments and upgrades.

• Working with clients, development for systems, reporting, and processes. End to End project management.

• Value Stream mapping processes within finance, operations, implementing effective and efficient process improvements. Predominantly using Lean methods.

• Managing/maintaining all reporting tools outside of Agresso, Access databases, Excel reports.

• Working on various projects, producing operational change, efficiencies, and improvements.

• Providing effective reports and packs for Directors of Finance, and audit committees at all project levels.

• Key player in introducing and managing change within the organisation.


• Created a line of reports for a business wide operational/process improvement project.

• Integration of various finance functions into the Agresso finance system.

• Implementation and roll out of new modules within Agresso. This involved application developments/ customisation using SQL routines for non-standard functionality, interfaces with other applications.


Homeserve Plc – (Financial Services, FTSE)
November 2009 – February 2010 (Contract)

Business & Operations Analyst

Job Responsibilities:

• Reporting to the Commercial Financial Planning and Analysis Manager.

• Improving the Operations Centre identifying value add vs non value add activity.

• Analysing efficiency metrics, Gap analysis.

• Gathering specifications across Operational areas, and driving change, reducing costs.

• Developing robust MI for Operations and Finance that highlights the performance of the Operations teams.

• Analysis and documenting key activities that provide opportunities/risks to operational targets.


• MI Project, created a suit of reports around operational activity, productivity, and financials. This was integral to the success of the project.


HiFX – (Financial Services)
May 2009 – September 2009 (Contract)


• Developing sales tools relating to foreign exchange, linking to live data feeds.

• Creating dashboard reports for sales and MI, following a CRM system upgrade.

• Creation of a resource management database to support personal development. From requirements to completion.


Mastek UK Limited – (IT Solutions/Consultancy)
September 2008 – April 2009 (Permanent)

Business / PMO Analyst

Job Responsibilities:

• Reporting to the IT, sales and finance directors. The key liaison between each area of the business.

• Produced and presented regular reports for financial forecasting, P&L, budgeting, order book, forecasting. Director level.

• Ensuring all contractual and commercial agreements were in place and adhered to.

• Support the sales/finance directors in implementing governance of processes around sales, account management, marketing, and PMO activities.

• Publishing regular reports to support business decision and governance, responsible for all UK reporting.

• Creation and maintenance of the revenue forecasting models.

• Establish and ensure financial and administrative control across all accounts, coordinating with different stakeholders to ensure regular updates of data including

• Presenting forecasts to senior management, supporting the account directors with business updates, project updates, risk, and issue reports.

• Organising and running regular account plan reviews, assisting with ideas for improvements and focus areas.

• Actively working with marketing on new initiatives and generating ideas for client events.


HiFX PLC – (Financial Services)
July 2005 – September 2008 (Permanent)

Business Analyst

Job Responsibilities:

• Key contact between the corporate areas and IT.

• Provided management and development of one other employee (Business Analyst).

• Full Life Cycle developments with internal CRM and Finance systems, working with developers and translating the technical information to the business. The CRM system also integrated dealing capabilities. Interfacing with online and banking applications.

• Training and coaching the corporate teams, working with external suppliers, helping them to understand the business issues and requirements.

• Visiting clients, gathering requirements, improving financial reporting and forecasting issues, finding solutions to obstacles. In many cases creating forecasting models to track sales, foreign exchange, cash movements. This was charged as a consultancy service. Generally working with senior directors.

• Working with the marketing director, supporting initiatives, campaigns, gathering data, measuring impact.

• Data analysis, running industry analysis and identifying areas for high potential and growth.

Additional responsibilities and achievements:

• Managed end to end and created a transaction analysis tool to allow multiple currency transaction and tracking analysis. This pulled in market data from live feeds each day.

• Created a complete FX analysis tool for a client, interfacing with live Bloomberg data, calculating various FX movements for the P&L, and group financial reporting. Also supported Bank performance analysis.


Barclays Bank Plc – (Financial Services)
Sep 2001 – Jul 2005 (Permanent)

Business Analyst

I joined Barclays in a school leaver program based in an International Operations Centre, and swiftly progressed into a Business Analyst role, which started off my career in this field.

Job Responsibilities:

• Reporting to the Finance Director.

• Supporting the UK Operations and Trade centres with Business analysis support and end to end management of various projects.

• Gap analysis, gathering user stories, detailed requirements, workshops and interviews with operational departments.

• Providing and developing solutions for UK Operations centres and UK Banking

• Implementation of new applications and developments/enhancements to existing.

• Generated and improved monthly financial reporting.

• Maintenance and support of internal systems, reporting and processes.

• Producing intranet reports for Barclays branches across the UK relating to branch payment services operated through the centres.

• Various projects, ranging from small features to set up of new departments and systems.


Qualifications & Certifications

BCS Business Analysis Practice Certification, BCS Commercial Awareness Certification, BCS Requirements Engineering Certification, BCS Modelling Business Processes Certification

Prince 2 Practitioner

Spanish for Beginners Certification

Spanish Intermediate Certification

11 GCSE’s – Grades A to C.


Hobbies & Interests

Fitness, rock climbing, Formula 1, travel, culture. I have travelled many places around the world which have all been amazing experiences and helped development of several skills.