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CV, Operation Director with HSE experience seeking a new challenge

I am currently available for work
Serial No: 7642

List top 5 skills: budgetary control, continuous improvement, lean management, operations, quality management
Short Bio:

A blue chip careered and insightful individual with a wealth of demonstrable experience of developing strategic planning processes within an organisation coupled with significant experience of project management of the design and development/redevelopment of a product range and processes.
Managing Operations, Quality, Safety, Environmental and Lean Management, a leader, that leads from the front and presents a clear and concise vision on delivering goals and objectives who strives to meet or beat budgetary and scheduling requirements

Current location: 

England, United Kingdom - View on map

Spoken languages: 


Locations I am interested in working:

Career Profile


FSDC – Operations Director Dec 2011 – Current

QHSSE (Quality, Health & Safety, Security & Environmental) Manager. March 2011 – March 2012


Dual site – 70 Employees. Reporting directly to the Managing Director, Oversee all functions, Production, Purchasing, Customer Services, Warehousing & Logistics, Estates and Facilities Management.

Planning, programming and monitoring workloads and budgets and the effective performance management and staff development. Improving the Companies Operational delivery to an increasingly demanding Customer base.

Supplier performance monitoring and audit and continuous development of purchasing processes and tools to optimise gross margins, customer fulfilment and inventory targets.

Continuous upgrade of company’s quality processes and ensure policies and standards are clearly communicated and in use.

Lead all compliance, transport, procedures and maintain ISO 9001 accreditation. The position involves leading all initiatives for quality, health & safety and the environment.

Responsible for providing and ongoing management of a full Hard & Soft FM services, Estates Management, maintenance & refurbishments and Security services

Managing all contracts within budget and ensure agreed KPI’s and SLA’s are met


Achievements to Date:

• Various quality and lean improvement measures installed – Month 7 = 0% non conformance, business 1st. Lean & resource savings with value in excess of £500k Year

• Formulated strategic restructure of Customer Service and Installation teams reversing a £300k per annum spend in to £250k revenue stream.

• 98 % reduction in Waste Disposal costs, 96% increase in recycling

• Timely implementation of testing regime and attainment of CE Marking

• Gained ISO 9001 certification and agreed next 3 year plan


SHEQ Consultant/Proprietor HSE Help  (formally branded HeatandEnergy.Org)

A private project created to drive the learning’s and passions of The Energy Saving Company.

I have undertaken various assignments in the manufacturing, retail, logistics, food and hospitality industries


Example Consultancy Assignments

• Well known Major UK Logistics Co Fulfilled the legal requirements of a “competent person” as defined in the Management of Health & Safety at Work regulations

• Food Manufacturing Plant Assisted with the outsourcing and appointment of facilities and soft service provider in order to implement safety management system and address resource management to include water reduction, cleaning processes, Federation House Commitment

• Construction Materials Manufacture Efficiency/Auditing Consultant

• Specialist Heat Recovery Consultancy Heat Recovery Trial in 5 public houses belonging to a National Pub Operator. Facilitated joint project Carbon Trust/ Pub Group


Sales & Marketing Manager The Energy Saving Company (Europe) Ltd. June 2009 – October 2009 Reason For Leaving – Redundant

Key Achievements

• Attained BSI ACP (British Standards Institute Approved Consultant Partner Scheme) for energy efficiency

• Introduced ISO 14001, 16001 and 18001 policies and instrumentation processes, with the objective of the business obtaining accreditation and to assist future clients.

• Set up Waste management & auditing program to reduce operating costs

• Restructure and redevelopment of web site increasing company visibility and conversion

• Wrote Health & Safety Policy, Health & Safety awareness training, Safe Systems of Work & Risk Assessments


Health, Safety Training BDM Manager Connaught Compliance Training Services. March 2008 – June 2009 Reason For Leaving – Resigned for career advancement

Environmental, health and safety training & compliance consultancy provider.

• In-depth exposure to business compliance (H & S, Electrical, Gas, Water, Pest Control, Energy, Fire requirements and systems in many different and diverse industries).

• Dynamic team player having facilitated cross divisional solution selling, following new acquisitions- and external partnerships agreements with trade associations. Introduced and implemented associate partnership trading (British Print Institute, Institute Of Directors)

• Worked on multiple projects implementing, facilitating, training and consultancy in a vast array of organizations Food & Drink manufacturers, Emergency Services, Local Authority, Forensic Units, Energy, NHS, Construction, Rail & Industry


Senior BD/Operational Support Manager Boxlogix Ltd. Jan 07 – Jan 08 Reason For Leaving – Redundant

Key Achievements

• Created the processes for managing third party stock, supply chain issues and set up Third Part Supplier & Contractor vetting policies to reducing downtime and lost sales

• Provided in-house training and support for all commercial & technical areas, internal and 3rd party service providers including O & M manuals, Health & Safety Policy, Health & Safety awareness training . Safe Systems of Work & Risk Assessments

• Established machine viability platform, managed third party stock, supply chain issues, substitution, distribution and forecasting in line with seasonal adjustments and industry specific needs

• Facilitated recruitment of sales force and package increasing sales force from 1 to 7, hence driving increased sales & placements (300 new drinks machines in education equated to excess of £1.5 Million turnover)

• National agreements attained in several major contracts, national caterers, local government, education and leisure



Nestle U.K. Foodservices Division March 1995 to Jan 2007 Multiple Roles Reason For Leaving – Redundant

National Technical, Training Manager Jan 2005 – 2007

Key Achievements

• 9 years – Telemarketer to National Training Manager,

• Original remit was technical but took responsibility for commercial training & delivery within 6 months, eliminated the need for dual roles, hence reduced labour costs and provided a greatly more rounded real life training model. Wrote machine operating and maintenance manuals, created and delivered new and concise induction training programs, not only increased relevance but substantial cost saving (from 8 to 6 Weeks)

• Formulated training matrix and key stage objectives for role competencies. Measured sales force capabilities via field accompaniments, went on to create augmented training platforms for sales, health & safety and territory management. Resulting in increased new business attainment, account retention, working smarter and reduced travel costs

• Pioneered and delivered Product Development Course for Wholesaler clients, establishing brand loyalty, improving product knowledge enhancing ability to articulate brand benefits resulting in increased market share and sales

• Created cross function & divisional training & project team


Field Sales/Project Manager March 1995- Jan 05

Key Achievements

• Paramount in the implementation of new merchandising guide implemented throughout snack machine park that saw an average weekly sales per machine increase of 30%, this grew the confectionery vending N.P.S. to over £40 million in 1998.

• Lead team to ISO accreditation in 1999.

• Supported set up of Business centres in York for both Rowntree’s & Nestle Ice cream based on model developed in Halifax which went on to become UK. Contact centre for all Nestle Foodservices.

• Grew Sales Territory value to in excess of £4 million per annum

• Placed 1st sales performance tables for (82 Strong sales Force) 2004 – Wholesale/ Cash & Carry growth up-to 45% growth in 2 years to £1.9 million N.P.S. Exceeded vending placement targets (+25%)

• Deputised as Regional Sales Manager for team of up to 14 business Development/Territory Managers and remained territory advisory and support champion

• Addressed productivity issues for Nestle Rowntree’s & Ice cream Business Centres. Managing behavioural change and introduction of new processes produced dramatic increase in customer service and resulted in meeting 98% KPI’s

• Created Tender procedures, working documents and processes, later adopted by Nestle U.K.

• Lead hand in creation of C.R.M. and order capture database. Wrote all/ delivered training/intranet & tools, developed super-user support team and went on to sell system across division to finance further development.



NEBOSH General in OHS     QMS IRCA Lead Auditor PTLLS Train the Trainer Certified Asbestos Awareness
IEMA Associate Certificate Six Sigma Green Belt HR Management & Equality  
IEMA EMS(ISO 14001 Implementation) PHS 5S & 8 Wastes of Lean Miller Heiman Conceptual Selling Role of CDM Coordinator
HSE First Aid at Work   Harper Craven Consultative Sales Managing Wastewater in Construction
CIWM Achieving Legal Compliance and Best Practice in Waste and Resource   BTEC HNC Business & Finance CPD: Decent Homes Standards: Level 1, Habitation & Disrepair, Modernity & Thermal  Code For Sustainable Homes: Building Regulations – Part L and Part F, Ventilation for Decent Homes
Fire Managers Certification     EAGA Accredited Thermal Insulation Assessor
Manual Handling Train the Trainer     NEA Accredited Renewable and Low Carbon Technologies 6281-02
    IPAF Licence
Working towards: Progression towards Graduate Membership IOSH. C.S.C.S Carded

Personal Interests include

Secretary Halifax Star Boxing Club. Finance Management, event planning & Promotion, Bid writing & funding applications.