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CV, Office Manager And PA Seeking Work In The UK

I am currently available for work
Serial No: 44392
(09/16/1978, female)
List top 5 skills: front desk, office manager, organizing events, personal assistant
Short Bio:

I have good planning and organizational skills and inspire resourcefulness and reliability. Working as an Office Manager in a corporate environment, I was motivated by achieving objectives and delivering timely and effective results.

As an event organizer, I have learned to deal with pressure and a multitude of unexpected situations, which I then turned into possibilities in my planning for future events and drew solutions that made them more effective.

Current location: 

England, United Kingdom - View on map

Nationality: 

Croatian

Preferred Sector of Employment: 

Admin and Clerical, Hotel and Catering, Travel and Tourism

Spoken languages: 

Croatian, english

Locations I am interested in working:

Anywhere



WORK EXPERIENCE

December 2013 – June 2015
Office Manager/Assistant to the Board of Directors
Eurocable Group d.d., Zagreb

Coordinating and providing support in all office activities- scheduling meetings, handling travel arrangements, filing documents, translating documents, preparing presentations, processing phone calls, welcoming clients and business partners, ensuring availability of office supplies, handling post and email correspondence, internet research

 

August 2009 – December 2013
Office Manager and Event Coordinator
Komunikacija i Upravljanje d.o.o, Zagreb

Coordinating office activities and assisting Manager- scheduling meetings and email correspondence, filing documents, translating documents, preparing presentations, taking meeting minutes, processing phone calls, ensuring availability of office supplies, maintaining and updating official websites, social networking

Welcoming and communicating with clients and various business partners (artists’ agencies, managers and representatives), planning, organizing and coordinating concerts and events (Natalie Cole, Gloria Gaynor, ATP Umag, Placido Domingo)

Handling media releases and promoting singers

Publishing and updating travel programs, issuing invoices and managing cash flow

Business or sector Tourism/Consulting/Entrepreneurship/Business/Events/PR/Media

 

October 2005 – May 2009
Manager of Business and Wellness Centre

Managing the operation of an exclusive business and wellness centre and a team of ten, I was assigned to uphold performance standards of all hotel departments (Front desk, F&B, Housekeeping, Engineering & Maintenance), plan, keep track and delegate work assignments, as well as employee scheduling

Front Desk procedures such as check-in and check-out, welcoming guests and clients, handling guests’ complaints, night audit

Completing all preparation for events (a company retreat or team-building, guest speakers and business conferences), handling reports to Management Board

Supervising completion of all work

Business or sector Tourism and Hospitality/Business

 

April 2003 – May 2004
Manager of Housekeeping Department – My first job after college and Internship
Top Terme Hotel and Rehabilitation Center, Topusko

Responsible for task assignment, employee scheduling and maintenance of all premises; reporting to supervisors; working with other departments, mainly Front Desk and Engineering; budgeting

Business or sector Tourism and Hospitality

 

November 1998 – October 1999
Internship
Hyatt Regency Beaver Creek, USA

Participating in training in Food and Beverage Department: Banquets, Room-service, Restaurant, Stewarding, Deli

Business or sector Tourism and Hospitality.

 

EDUCATION AND TRAINING

September 1997 – Jun 2000
Associate in Applied Science
American College of Management and Technology, Dubrovnik
Tourism and Business Management

 

ORGANISATIONAL / MANAGERIAL SKILLS

Whilst working on managerial positions, I organized a team by assigning each individual their specific tasks, learning that detailed instructions lead to a more efficient execution. Time management and scheduling play an important role. As a Front Desk agent and Office Manager, I have learned to prioritize and manage time. Professional attitude towards work and willingness to learn are my assets.

 

JOB-RELATED SKILLS
Working in various types of teams, I have learned the importance of communication and sharing information.

I have acted as a mediator between a team I was supervising and a management board, in such a manner that I explained and planned for unexpected situations, proposed solutions and informed all parties involved about work flow and progress.

Having undergone training programs in the USA and the Czech Republic, I have gained intercultural skills.

 

COMPUTER SKILLS

Excellent command of Microsoft Office™ tools

Internet research

 

OTHER SKILLS

Writing, translating Croatian/English

 

TRAINING COURSES

Riverside Hotel ( Orco Property Group ), Prague – Exchange of experience and gaining knowledge at Front Desk, Housekeeping and Food & Beverage Departments – 2007.

Complete self-management’ course, HGK, completed Sep 23-25, 2003.

Certificate ‘Office Manager’ by UTILUS