CV, MBA Graduate With IT Experience Targeting Europe

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Serial No: 25769

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Skills keywords: hadoop, healthcare, human resource, operations management

Short Bio:

Cognizant Technology Solutions, (Associate Healthcare AVM), India (Feb 2011-Aug 2014)

Current location:  England, United Kingdom - View on map

Nationality: Indian

Preferred Sector of Employment:  IT and Technology, HR and Recruitment, Manufacturing and Operations

Spoken languages: english, Tamil

Location I am interested in working: Anywhere

Profile

 Mukundhan is a results-driven IT professional offering a unique combination of creativity in Business Analysis and forward thinking skills in International Human Resources Management

 Expertise in providing value added solutions for business and technology challenges and cost reduction initiatives

 Possess strong communication skills allied to sound business judgments

Qualifications & Skills

 Master of Business Administration (MBA) (Leading People for Competitive Advantage), Aston University, United Kingdom (Sep 2014- Aug 2015)

 Project Proposal: Causes of Job Attrition in the Information Technology Industry (Dec 2014- Feb 2015)

 IBM ‘Diagnostic Decision Support for Smarter Healthcare’, United Kingdom (March 2015- Sep2015)

 Won the Elevator pitch by demonstrating our ideas to senior IBM’s Executives about their Healthcare business model, developing an innovative app for the Healthcare team and its management

 JCB ‘Aston MBA JCB 2014 Marketing challenge’ (Oct 2014- Nov 2014)

 Secured 1st place in the marketing challenge of JCB to promote their products in North America

 Bachelors in Engineering (Computer Science), St Josephs college of Engineering, India (Sep 2006- Apr 2010)

Administration Skills

 Well-developed interpersonal skills, ability to communicate effectively and to interact with groups and individuals at all levels.

 Took the effort to influence positive work culture across the teams involved within my practice

 Lead and develop people in an organisational context.

 Proactive and forecasting market changes.

 Intermediate knowledge on Financial Accounting (P&L, Balance Sheet, Portfolio Management, Relevant Cost, Budgeting Debt and Dividend Policies)

Technical Skills

 Programming Tools : PL/SQL, .NET 2.0, Hadoop, SAP ABAP

 RDBMS : Oracle 9i, 10g, MS SQL Server 2005,2008 R2, MS-Access

 Tools : SQL * PLUS, Putty, Toad

 Commercial tools : HPSM, SRT, SharePoint, Siebel

Certifications

• ORACLE CERTIFIED ASSOCIATE, ORACLE UNIVERSITY

• ORACLE CERTIFIED PROFESSIONAL (Fundamentals II), ORACLE UNIVERSITY

• COGNIZANT CERTIFIED PROFESSIONAL in Healthcare

• Warwick Business School certified ‘Data Analytics in Consumer Behavior’

Achievements & Recognititions

 Achieved a promising and crucial role offered by my senior management at Cognizant to handle the whole team of mine in a very short period (2 Years), due to the positive rapport I had developed with our client

 Awarded the most Innovative team in the Cognizant Academy during the training period (Empowerment- Secured 1st place)

 Participated in the ‘Hult Prize Competition’ for Child Education, sponsored by the Clinton Foundation (United Kingdom)

 Frequent recognitions from the Client and the Management for the proactive steps taken both in Technical and Functional activities

 Received 2 consecutive promotions with a highly ranked rating in the 1st and 2nd Years

Professional Experience

Cognizant Technology Solutions, (Associate Healthcare AVM), India
(Feb 2011-Aug 2014)

• Managed a healthcare project for 20 months coordinating between offshore and onsite resources.¬

• Designed multiple Value Adds benefiting both the client and my organization (.Net and SQL server 2008) thereby making the resource utilization more efficient.

• Created reports on an ad hoc basis as requested by business owners to track the progress of Healthcare business unit on a dynamic business condition.

• Highly recognized by my organization for the project Delivery Rate and requested to handle two different projects simultaneously.

• Analyzed the tickets & resolved the issues ensuring timely delivery in accordance with Cognizant quality control standards, business practices and procedures.

• Monitored the batch jobs and processed rewards for the patients completing their healthcare goals in the Oracle database.

• Raised incident tickets, opening up bridge calls, providing workaround solutions, code changes, documenting incident history on the team SharePoint and root cause analysis.

• Extracted eligibility reports and sent to the third party vendors through file transfer protocol.

• Generated daily, weekly, monthly reports and sent these reports to the respective customers on the progress of their health goals.

• Handled various clients with their customized healthcare goals (We will incorporate the new client into our existing system without causing any downtime to the application.

• Involved in Requirement Gathering phase and designed the database (SQL SERVER 2005) for an internal seat allocation project as part of MFRP (My First Real time Project).

Volunteer

 Promoted educational awareness campaigns in the local communities during my tenure at Cognizant Technology Solutions

o Trained and motivated young students on their education with additional support to the school by improving their infrastructure