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I am 28 years old, with 8 years experience as a customer services representative. I've been working exclusively with French customers, so am very fluent speaking, reading , writing the language. I am a very passionate person when it comes to my job and do wish to continue in an administrative role.
Academic Qualifications
– Form 1 To Form v at Lycee De Beau-Bassin (High School)
– Courses in Housekeeping at Pierrefonds (Certificate of École Hotelière Sir Gaëtan Duval)
– Courses in Secretarial Duties at New Secretarial institute Curepipe (6 months)
– Courses in Telemarketing with Certificate from INFINITY BPO
Work Experiences
Housekeeping
-Professional Internship at Dinarobin Golf and Spa (2007)
Customer Services Representative:
– Infinity BPO (2008 – 2011)
– AXA Customer Services (End of 2011 – up to day)
Skills
– Very Good Conversational French (Written and Spoken)
– Fluent English (Written and Spoken)
– Good Sense of Service
– Knowledge in Microsoft Word, Excel, PowerPoint, Access
– Good Team Spirit
Interests & Activities
– Reading
– Participate in cultural Activities
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