CV, Management Executive, Game Changing Leadership Professional

Available

Serial No: 17153

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Skills keywords: project management, telecoms

Short Bio:

Achieves growth by spotting under the radar opportunities and untapped sales force potential
Negotiates and manages multi-million € telecom and IT contracts into acute delivery
Known to develop large sale teams into dedicated brand ambassadors
Shaping the sales landscape for the largest corporations in the Electrical, IT Data Networks
and Telecoms industries in Greece

Current location:  Attica, Greece - View on map

Nationality: Greek

Preferred Sector of Employment:  General Management, IT and Technology, Oil, Gas and Energy

Spoken languages: English - Greek

Location I am interested in working: Anywhere

Qualifications

Loughborough University, United Kingdom
1985- 1986
Digital Communications Systems, MSc.
Thinning Algorithms for Binary Images

Nottingham University, United Kingdom
1982- 1985
Electrical and Electronic Engineering, BEng.
Microprocessor control of stepping motor for satellite remote sensing system

Career Summary

UNIFY, Athens, Greece
11/2013- to date
Head of Sales & Service

P&L accountability for: Greece, Cyprus, Albania

Leading a team of 25 with an annual budget of 10million €

Key milestones

Generated sales leads amounting to 500K € worth of sales/annum, by diversifying towards a customer centric model (Managed Services)

Improved the Enterprise and Cloud offerings portfolio

Siemens Enterprise Communications S.A. Athens, Greece
8/2010 – 10/2013
3 years

Major projects

• RESTART: Finance & Admin

Scope: timely pay-outs, cash flow increase

Method: monitor service operation KPIs, resolve customer issues

Outcome: shift in customer service culture resulting in achieving scope

• UNIFY

Scope: convert Sales & Service back into profitability

Method: optimization of field service team capabilities

Outcome: EBITA increase, thin and flexible organisation

Siemens Enterprise Communications S.A., Athens, Greece
7/2006 – 7/2010
4 years

Senior Sales Account Manager

Negotiation, acquisition and project management of companies’ contracts

Leading a team of 4 into “game changing” sales & customer service

Key milestones

• Established partnership continuity with Telecoms business and major Telecoms clients for 18 consecutive years

• Top negotiator for most contracts with Telecoms companies

Major projects negotiated and delivered

• Largest Government Voice Network contract in Greece

Scope: Negotiation, acquisition and delivery of contract to specification

Budget: 26million € in two years

Outcome: set up and delivered a fully operational network daily serving 40K users

Siemens S.A., Athens, Greece
5/1995 – 6/2006
11 years

Sales Engineer and Account Manager

Lifecycle support contract management for the largest, legacy Telecom operator in Greece

Major projects negotiated and delivered

• Technology Project Coordinator

Project: Olympic Games Ticketing and General Enquiries Help Desk

Budget: 10 million €

Capacity: 450 agents, 24/7 uninterrupted operation

Technology: IVR, real time information around the globe

Outcome: served 1.000.000 callers and received media attention for efficiency

• Account and Project Manager

Project: Directory Service and SOHO Help Desk

Budget: 3,5 million €

Capacity: across the country operation

Technology:

Outcome: established most reliable telecom infrastructure

• Account and Project Manager

Project: Greek Navy backbone voice & data network

Budget: 35 million €

Scope: to establish complex network with top reliability spec

Technology: integration of legacy and contemporary technologies

Outcome: managed and efficiently operating from 1997 to date

Supercomputing ServicesIntl. (CONVEX Corp.), Athens, Greece
12/1993 –12/1994
Specialist Sales Consultant

Operating in vertical and highly specialized engineering markets

Conducting feasibility studies and consultancy work in Computer Data Network of large process plants.

HITEC SA, Athens, Greece
3/1991 –11/1993
2.5 years
Sales Manager

TEKTRONIX Test Measurement Equipment Division

Created brand awareness for major electronics, Telecom, Armed Forces, Greek PTT, Universities

Major achievements:

• 100% increase in sales figures in less than 16 months

• establishment of working relationship with Private TV Broadcasting Stations

RANK XEROX, GREECE SA, Athens, Greece
10/1987 –3/1991
3.5 years
System Support Engineer

Marketing department

System Analyst and pre-sales Engineer

Sales department

DR C.V. Vamvakas SA, Athens, Greece
2/1986 –9/1987
1.5 year
Service Manager

Leading a team of 5 field engineers into delivering excellent after sales support in the niche Analytical Instruments market