CV, Kuwait based Technical Sales Analyst seeks worldwide

Available

Serial No: 19401

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Skills keywords: marketing, project management, sales, technical sales

Short Bio:

M.B.A (Sales), Diploma in Management (GDM) with 15+ years (Middle East & India) of rich experience in Sales & Marketing, Business Development, BPO, Key Account & Client Relationship Management

Current location:  Kuwait - View on map

Nationality: Indian

Preferred Sector of Employment:  IT and Technology, education and training

Spoken languages: Arabic, english, Hindi

Location I am interested in working: Anywhere

Education and Qualifications
-Graduate Diploma in Management (GDM) from NAMS
-Mini M. B. A from NAMS (Mumbai)
-Correspondence Green Belt – Six Sigma – Expert Rating 2008 (Trans.:1917672)
-Certificate Course in Green Living – Expert Rating, 2008 (Trans.: 1917824)
-Certificate Course in Call Center Management – Creative Institute, June in 2002.
-Certificate Course in Sales and Marketing – I.B.S, Bangalore October 2001

Experience
Ooredoo Telecom – Sr. Specialist Product Marketing & Analysis (March 2014 – Present)
 Daily job includes ensuring that the product and marketing efforts for the product support the company’s overall strategy and goals.

 Develop go to market and lifecycle marketing strategy for Telecom products by identifying target customer and creating optimal value proposition, positioning, and marketing strategy

 Plan, analyse, interpret Data based on customers profile and trends

 Lead competitive watch activities to identify gaps and opportunities to improve customer experience

 Leverage on sales, BI, research team to assist in gathering market requirement and enhancing competitive watch activities

 Prepare product briefs to assist product leadership teams in successfully developing optimal products. Support sales and customer support teams to ensure they are fully trained on products

 Create marketing materials and campaigns to support and promote products pre & post launch and ensure execution by other functional teams is consistent and on point

 Tracking and reporting of key metrics (i.e. adoption, conversion, etc.)

Fono (Subsidary of Ooredoo Telecom): Manager – Sales Support & Business Development (Reporting to Director) (May -10 to March 2014)
 Direct and manage project development from beginning to end (new projects – Call Center, SIM packaging etc.)

 Complete support (27 Retails PoS, after sales service, merchandising, branding, renovations, Marketing etc.)

 Define project scope, goals and deliverables that support business goals in collaboration with senior management

Euro Group as e-Voucher Project Manager – Kuwait (Jan-09 – April 10)
 Business development across Kuwait territory

 Design campaigns to drive acquisition, retention, cross-sell, and up-sell

 Work with various stakeholders to identify target segments for customised campaigns.

 Develop and implement campaign offers and promos & Drive the creative execution for campaign-related communications.

 Implement campaign processes.

 Maintain up-to-date campaign documentation.

 Work with Call Centre teams to drive the success of telemarketing campaigns.

 Work with various stakeholders to execute e-mail, sms and social media campaigns for Clients.

 Daily tracking of campaign results.

 Conduct weekly reporting and analysis with Clients.

 Develop mid-to-senior Client relationships and be regarded by the Client as a trusted advisor.

 Ensure timely billings and collections for a given Client engagement.

International Sales and Marketing Head (April -07 to Dec – 08)
Myzus Info tech Pvt. Ltd.
I.T Company into Mobile applications development and SMS Solutions with offices in Middle East and India.
 Reporting to CEO, responsible for generating sales leads, handling chat support, maintaining MIS, drafting & submitting proposals, presenting products to clients & developing business.

 Prepare a long-term plan for content development, including standards and guidelines,

 based on business goals and input from stakeholders

 Assess, recommend, and purchase content authoring, development, and publishing tools as required; track new standards and technologies.

 Track and evaluate new standards, technologies and trends in Web site development, design, and deliver

 Business Development – Operators, Corporate, Financial organizations, and International clients specially based in Middle Eastern Market.

 Corporate Sales, VAS sales to HCL, Bugzy and many more companies

 Contents and Application Sales to Corporates and Software Companies

 Professionally and proactively manage client/account relationships.

Kodak, Emirates Photo Marketing as Client Relation Executive – UAE (Dec’05-March’07)
Ajman, UAE based Kodak digital products distributor
 Responsible for maintaining cordial relations with clients, hypermarkets, stores providing details on position of consignments & delivery, maintaining records of delivery & tracking,

 Organizes Front-end workforce and schedule to ensure a safe and productive work environment.

 Analyses work methods and distribution to eliminate idle time and maximize productivity.

 Responsible for generating shrinkage inventory reports and analyzing inventory level of all items to avoid overstock, under stock or out of stock situation.

 Ensures prompt and accurate re-ordering quantities.

Cygnet Solutions Inc. as Operation Manager (Aug’02-Nov’05 )
Portfolio of customer interaction services, (BPO) business process outsourcing and knowledge services. Company’s offering includes the gamut of services in major industries like Finance, Insurance, etc. Specialized in Banking Products – Mortgage, Loans etc – US, UK, Canada, Australia
 To play key role between client and the company.

 To assist the Management in start-up of new projects

 To advise the management to explore on the new Business opportunities