A multi-skilled, knowledgeable and extremely hard working IT Technician currently studying a variety of Microsoft qualifications. Works well on own initiative with a high level of self responsibility and plays a key role within a successful and productive team. Committed to providing an excellent customer service, remaining calm at all times and effectively transferring knowledge regarding installations, repair and maintenance.
Feb 2014 – to date
SELF EMPLOYMENT GENERAL IT TECHNICIAN
• Undertaking a multi skilled role as a call out technician whilst studying, including constructing and repairing PCs, setting up email accounts and installing home and network printers
• Additionally responsible for the installation of broadband internet and home networks
• Ensuring the provision of an excellent customer service at all times, dealing with any queries or concerns in a prompt and knowledgeable manner, remaining calm in demanding environments
Jan 2013 – Jan 2014
TECHNICIAN, Maxon Industries
Jan – Dec 2012
Jan – Dec 2011
SALESMAN / TECHNICIAN, WesWired
Jan – Dec 2010
SALESMAN / TECHNICIAN, Computer Corporation
Microsoft 98-366 Networking Fundamentals
Microsoft 70-411 MCSA Administrating Windows Server 2012 (currently studying)
Microsoft 70-410 MCSA Installing & Configuring Windows Server 2012 (currently studying)
Microsoft 70-412 MCSA Config Advanced Windows Server 2012 Services (currently studying)
Matric Including Mathematics & English ( 2008)
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