CV, IT System Manager from Syria, now in UAE targets Canada

I am currently available for work
Serial No: 14555

Skills keywords: infrastructure manager, it consultant, system manager
Short Bio:

An IT expert with over ten years’ experience, successfully ensuring effective, up to date and secure systems for business. Possesses technical acumen in combination with strong interpersonal skills and is committed to delivering excellence in customer service. Highly proficient in managing multiple projects to deadlines and within budget, providing leadership to the I.T team. Enjoys solving problems and improving systems, keeping informed of new products/technology

Current location: Dubai, United Arab Emirates - View on map
Nationality: Syrian
Preferred Sector of Employment:  IT and Technology, Admin and Clerical
Spoken languages: Arabic, english
Location I am interested in working: canada

Career Summary

2011-2013 IT Infrastructure Manager, Page Europa (KPIZ project), UAE

• Responsible for delivering effective management of information systems and electronic data processing (EDP)

• Providing leadership and direction to IT team in the planning, organising and implementation of projects

• Successfully setting up new office, coordinating with internal/external staff (including government organisations, private companies, management) to manage documentation, replying by infrastructure services

• Collaborating with LAN team to plan, configure and implement network infrastructure in addition to planning, designing, configuring and implementing wireless networks

• Prioritising effectively, managing workloads to ensure completion of projects to timelines

• Liaising with multiple internal contacts to manage changes to network and systems

• Possessing technical acumen, troubleshooting accurately and providing effective solutions to problems

• Knowledgeable of the latest technology/systems, assessing existing infrastructure and providing recommendations for enhancement with latest releases of hardware/software to maximise efficiency and productivity

• Responsible for planning, testing, tuning, configuration and setup of Microsoft Exchange architecture in addition to supporting usual email applications

• Demonstrating flexibility, successfully providing 24/7 on-call support for email environment

• Responsible for updating and monitoring IT user accounts, keeping up to date with administration tasks including Kaspersky Antivirus for exchange server

• Maintaining positive relationships with range of internal/external contacts, liaising with external suppliers of IT services, negotiating terms for purchasing equipment, adhering to budgets

• Producing regular detailed reports and submitting to senior management within timelines, developing and maintaining infrastructure documentation; ensuring accurate records

• Responsible for ensuring the availability, continuity and security of data and information, processing all IT invoices

• Accountable for tracking and testing fibre optic connection between building on site, ensuring good connection in support of effective communication

• Monitoring range of equipment, ensuring system operation in conformance with specifications

• Providing training for IT team, assisting in solving hardware/software related problems

2009-2010 System Administrator, Syrian Enterprise and Business Centre (SEBC), Syria

• Responsible for providing effective system administration, including installing and configuring server, ensuring connectivity and maintaining optimal performance

• Monitoring system performance, verifying peripherals are in good working order

• Devising systems and processes, creating backup and establishing a recovery policy; undertaking Symantec backup management for data backup & recovery based on client/server strategy

• Interacting with system users, answering calls and advising on technical queries, providing solutions

• Ensuring compliance with regulations in addition to complying with company policies

2009-2010 IT Consultant, GTZ Project, Syria

• Providing IT consultation service, understanding client requirements and defining software, hardware and network requirements

2007-2009 IT Manager, Institutional and Sector Modernisation Facility (ISMF), Syria

2005-2010 Technical Support Engineer (Evening Shift), Internet Service Provider, Syria

Education & Professional Qualifications

BSc Electronic Engineering

Certificate CCNA

Certificate CCNP

Certificate Elites



Certificate: Oracle OCP in Accad Centre

Listening: 5.0, Reading: 5.5, Writing: 5.0, Speaking: 6.0, Overall: 5.5

I.T Proficiency

 LAN/WAN hardware/software  Enterprise Systems Design & Architecture

 Windows 2000 Professional, Server & Advanced Server  Enterprise Level Active Directory Design/Implementation/Support

 Microsoft Exchange Server 2003/2010 Implementation and Support  Microsoft System Centre Configuration Manager 2007 R2

 Front-end/back-end Server  VMware

 Advanced DNS, DHCP, TCP/IP  Storage Array Networks (SAN)

 Network Attached Storage (NAS)  Windows 2003 R2 Standard & Enterprise

 Public Folders Design & Architecture  Server Configuration and Installation

 Microsoft System Centre Operations Manager (SCOM) 2007  Windows Software Update Services (WSUS) Patch Management

 Microsoft ISA 2006 Server  Outlook Web Access

 Microsoft System Management Server  Windows 7 and Windows Vista (all editions)

 Windows XP Home/Professional  Windows NT4.0 Workstation/Server

 Internet Information Server 6.0 and 7.x  Microsoft Office 2000/2003/2007/2010

 Backup Exec backup solutions  Microsoft SharePoint Portal Server (2007)

 Linux Operating System  Threat Management Gateway 2010

 Firewall Policy Management  Internet Policy Management

 Real Time Monitoring  Centralized Update OS & Software

 Routing Protocol (RIP, OSPF, EIGRP, BGP)  Routing and Switching

Professional Skills

 IT Management  Project Management  Integration

 People Management  Technical Acumen  Customer Service

 Performance Management  Time Management  Strong Interpersonal Skills