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CV, IT System Administrator with 2 years as Team Leader

I am currently available for work
Serial No: 6887
(13/06/1981, male)
List top 5 skills: active directory, desktop support, itilv3, sccm, team leader
Short Bio:

Windows system administrator with over two years experience in team leading.
Has been working with Reputed companies like Siemens and Atos. Core expertise in Wintel support, Desktop support, Service Desk support.Good knowledge of ITIL fundamentals.
Successfully led a team of 8 engineers for prestigious Microsoft Data Center support project for one year.
Adept in analyzing technical needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management.

Current location: 

Maharashtra, India - View on map

Spoken languages: 

english

Locations I am interested in working:

canada, France, Germany, switzerland, United Kingdom



Professional Snapshot

 » Over 7 years’ experience in system administration & management, troubleshooting with technical expertise in implementation, Security Patching. Vulnerability checks and fixes.Patch and software deployement thru SCCM.

» Around 2 years experience in team leading.

» Presently associated with Atos India Pvt Ltd., Mumbai as Sr.System Engineer.Comprehensive understanding of Microsoft Environment, AD Management, Remote Support via. Dame ware & Net Meeting, Roaster Management, Patch Management / Report Generation using SCCM, etc.

» Team management, Reporting, Customer meetings.

» Adept in analyzing technical needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management.

» An effective communicator with exceptional relationship management skills with ability to relate to people.

Skill Set

Functional .

» Configuring Active directory; creating users and group and allotting permissions on resources such as File and Print Server. Handling installation of hardware components and configuring appropriate drivers.

» Handling team of L2 Engineers, creating roster ,Leave management..

» Windows 7 Migration thru SCCM

» Managing the application server, monitoring day-to-day server performance

» Patch Management, Application Virtulization Thru SCCM.

» Scheduling & performing Backup / Restoration; ensuring scheduled / unscheduled Backups as per backup plan and restoration. Allocating storage space for user in systems and maintaining logs on individual systems.

» Troubleshooting problems pertaining to File Server, Workstation, System Performance, Network Administration, Application Conflicts and System Bugs.

» Handling troubleshooting of File and Print Servers. Addressing queries regarding the Information System / Software & extending onsite support to the clients including maintenance of hardware / software support.

» Maintaining updated documentation for current hardware and software configurations, and also for proposed future installations, testing & modifications to the current environment.

» Developing and negotiating with vendors for timely supply of inventory, computer peripherals and hardware devices as per SLAs to facilitate smooth project activities.

Technical

Server Operating System: Windows 2008 Server, 2003 Server

Client Operating System: Windows 95/98/ME/XP, Win 7, Windows2000 Professional

Deployment Tools: SCCM 2007, Server Rebuilding Through Altiris,

Mail Client: Lotus Notes R5, MS Outlook 2003/2007

Career Recital

Since November ’09 with Atos India., Mumbai as System Engineer

Earlier on payrolls of Siemens,S2 Infotech since May ‘06

The Roles Handled

» Currently working on client patching & software distribution project using SCCM.

» Working for Asia pacific project

» Handled L2 Team for Microsoft Data Center Support Project

» Remotely rebuilding Servers using Altiris Imaging tool. Supporting mutli site environment of SCCM 2007 of over 10,000 clients. Troubleshooting SCCM client issues.

» Proactive part of Global Microsoft Data Center Support Project.

» Providing remote support to Microsoft Data Centers in the US, supporting Win Server 2008, Server 2003, Server rebuilding using Altiris, Assigning VIP/DIP, Server renaming, etc.

» Accountable for:Monthly patching, Reporting.

o L2 Support

o Wintel Support on SCCM.

o Application Virtualization using SCCM

o Team Management.

o Customer Communication

o Vendor Management

o Remote Desktop Management using Dameware/net meeting

o Helpdesk Support

Feb’05-Apr’06 with CBT InfoTech Pvt. Ltd., Mumbai as Network Engineer

The Role

» Rendering technical support for Lotus Notes, Clarify Clients, & Antivirus Support.

» Handling Ghost–Imaging software and configuration of network printers.

Academia

Bsc

Other Cetifications

» MCSE

» MCTS (SCCM 2007)

» ITIL V3

Languages: English, Hindi, & Marathi