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CV, IT Network Systems Engineers Seeks UK Or European Position

I am currently available for work
Serial No: 6136
(01/02/1989, male)
List top 5 skills: computer networking, forensics, good communications skills, good leadership skills, javascript, network administrator
Short Bio:

Before pursuing my first degree, I work with a consultancy firm, deployed to a large government agency in Nigeria with over one thousand computers. Providing network services and maintenance to the organisation as well as computing support over the phone and via emails, to staffs with no computer no how. Due to my hard work and can do attitude, I was quickly promoted to the position of a team leader, where I transformed the company delivery process and response time in helping the company retained its contract with the agency.

I left the company to pursue my first degree in Network Engineering and Masters in Information Security both in the UK. During my studies I joined a new generation church, where I engaged in a voluntary services to promote and expand as well as generating funds for the church. After three months designing the church first functional website, to enable me achieve my gaols, I was appointed as the church Head of Technical team. With the new responsibility, I was able to effectively, generate more funds for the church through online awareness, sales of various church events, expanding and transforming the church technical department and having more members wiling to join, which is responsible for part of the church growth ratio.

While working voluntarily for the church, I was also worked for Tesco broadband, as a Support Engineer, in charge of setting up new customers willing to join or transfer to the company broadband service. In this role I was required to work with the Customer Relation Management Software. After one day training with a senior staff, I quickly picked up on the functionality of the software and in two months I was announced most productive member of the team.

Current location: 

England, United Kingdom - View on map

Spoken languages: 

english (fluent), english & african-yoruba, French (Basic)

Locations I am interested in working:

Australia, canada, china, Italy, saudi arabia, Sweden, United Arab Emirates, United Kingdom, United States



WORK EXPERIENCE:

2012 – 2013 Support Engineer, Tesco Broadband, Manchester

Duties:

• Support customer with broadband issues over the phone and through email.

• Check existing line for customers willing to join Tesco Broadband using CRM software

• Dispatched engineers to new customer for line installation using CRM software.

• Activating existing customer lines that are willing to transfer to Tesco Broadband.

Sep-Dec 2012 Customer Advisor, Marks and Spencer, Manchester

Duties:

• Taking corporate customer orders through the telephone and emails

• Dealing with customer enquiries through the telephone and emails.

• Providing support, advice and explaining company products to potential customers

• Using Word, Excel and ICOS to write reports for administrative purposes.

2007 – 2009 Computer Engineer, Benchmark Computer Solutions Limited, Nigeria

Duties:

• Install, configure, and maintain network services, software, equipment and devices.

• Perform troubleshooting analysis of servers, workstations and associated systems.

• Supporting users via the telephone and email.

• Manage user accounts, permissions, email, and anti-virus.

• Perform routine backups & archival of files to assist with disaster recovery.

• Monitors and Documents network problems and resolution for future reference.

VOLUNTARY

2011 – 2013 Head of Technical Team, Jesus Foundation Family Ministry Int’l, Manchester

Duties:

• Designed and responsible for maintaining the church website.

• Co-ordinate video coverage of all church services, editing and production on CDs for sales in order to generate funds.

• Managed systems back up and restore, computing infrastructure, as well as monitoring system performance.

EDUCATION:

2011 – 2012      MSc Information Security Management, University of Salford, Manchester

                               Research: The impact of human factor on security measures within an organization.

2009 – 2011      BSc (Hons) Network Computing, Brunel University, London

                               Project: Developed a web crawler to monitor the formation of Facebook group.

Jan-Aug 2009    Diploma Information Systems and Computing, LIBT, Brunel University, London

2006 – 2007      Professional Diploma (Part I & II), Institute of Data processing Management, Nigeria