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CV, IT Manager Seeking Work in Middle East

I am currently available for work
Serial No: 40936
(01/21/1988, male)
List top 5 skills: 
Short Bio:

I have been working in IT since (June 2009), I have got experience in
providing support to users, finding and fixing any network faults, setting
new users up and carrying out day-to-day network monitoring and
administration.
I have excellent communication skills and have had a lot of experience in
working with clients on a daily basis. I feel that I can explain technical
information carefully to non-technical users. I have also provided training
for clients on how their systems work and how they

Current location: 

Muscat Governorate, Oman - View on map

Nationality: 

Indian

Preferred Sector of Employment: 

IT and Technology, Hotel and Catering, Oil, Gas and Energy

Spoken languages: 

english

Locations I am interested in working:

Anywhere



PROFESSIONAL EXPERIENCE

 

#3 Organization          :           Omanline  Muscat, Oman.

 

Period                          :           March 2014 to till date

Designation                 :           Manager IT Infrastructure

 

Roles and Responsibilities:

 

  • Installing and Maintaining Windows Server 2012 Active Directory and Exchange Server 2010.
  • User management within Active Directory including new user account creation, Group policy setup, AD Security groups.
  • Creating and managing User Mailboxes, Resource mailboxes, Group & Contacts and assigning appropriate permissions
  • Configuration, trouble shooting of DNS Server and DHCP Servers.
  • Windows Software Update Services (WSUS) patch management
  • Monitor existing Active Directory and Exchange server usage to ensure peak performance.
  • Creating and Managing Virtual Machines and Templates
  • Manage Symantec End Point protection server and keeping latest AV Definitions & Updates for all the clients.
  • Monitoring and administrating mission critical backup servers (EMC Avamar and Symantec Backup Exec) and DR server in remote location.
  • Configuring Operator Profiles, Administrative Operator, Backup and Restore Operator, Backup Only Operator, Restore Only Operator, Replication Operator, Activity Operator.
  • Configuring scheduled and custom Backups for AD, Exchange, Virtual Machines, Laptop & Desktops
  • As per backup strategy, performing backup operations as part of day to day activities.
  • Storage Administration (EMC CLARiiON AX4 and EMC Celera NX4 and Iomega Storages)
  • LUN creation and Mapping, Masking and Expanding LUN size for out of space size servers.
  • Configuring CIFS shares for Public share Folder, Creation and Maintaining User Access Permissions
  • Installing and configuring ERP Application and Databases.
  • Configuring and resolving email and communication, OS issues with Blackberry Handheld devices.
  • Handling vendor contacts including warranty escalations, AMC contracts, new purchases and warranty void service requests.

 

#2 Organization          :           Nixserv IT Solution, Bangalore, India

 

Period                          :           March 2013 to March 2014

Designation                 :           Sr. System Support Engineer

Client                           :           Jolera Inc., Toronto, Canada. (www.jolera.com)

 

Roles and Responsibilities:

 

  • Maintaining and supporting Network Infrastructure for over 100+ SME organizations worldwide.
  • Managed and supported more than 1000+ servers for Jolera, Canada.
  • Monitoring health and event alerts over 1000+ servers if any alerts promptly troubleshooting within SLA.
  • Handling and Troubleshooting Tier II server technical issues & tire I.
  • Installation and managing 2008 and 2012 Servers and Active Directory.
  • Configuration, troubleshooting of DNS Server and DHCPs Servers.
  • Migrating and Upgrading Windows 2008 AD to windows 2012 AD
  • Handling FSMO roles management and migrations.
  • Implementing and Configuring Group Policies according to clients’ requirement.
  • Monitoring and Managing MS Exchange 2010 and 2013 Servers.
  • Maintain Barracuda Anti spam solution for over 200 domains. Blacklisting and whitelisting email address and domains as per user’s request.
  • Configure and Manage User accounts and Security groups in Active Directory.
  • Mailbox management including creating, deleting, moving mailboxes to different databases, email forwarding and assigning mailbox permissions.
  • Provide technical support for Oversees clients by phone, email, Bomgar.
  • Monitoring and troubleshooting Blackberry Enterprise Servers 5.x and 10.x and User management.
  • Managing and troubleshooting RSA authentication.
  • Managing virtual machine servers through VMware Vsphere, MS Hyper V, Citrix XenCenter
  • Adding Resources, New Virtual Disk and Extending existing Virtual Disks
  • Performing scheduled monthly maintenance, upgrade and patching activities for all client servers.

 

 

Backup Administrator – Managed Service:

 

  • Provided Online Backup & Recovery solution for more than 200 resellers using the Enterprise online backup Software StoreGrid by Vembu.
  • Backup Server-Client management include adding new client servers under respecting customer profile and providing storage space on backup server, activating and deactivating clients.
  • Promoting the backup server features and conducting training session to our clients.
  • Configuring scheduled backups for AD, MS exchange, SQL database and User Defined data folders.
  • Configuring Scheduled Online Remote Backups as per customer’s requirement ( Backup Type, Backup window time, Backup Retention)
  • Configuring Database and Mailbox level backups for Exchange server 2010 and 2013.
  • Monitoring Backup Server storage space, Health, CPU and Bandwidth utilization.
  • Restoring deleted mailboxes and exchanges databases from the remote backup server.
  • Installing and upgrading Backup Server with latest version of patches from Service Providers.
  • User’s Backup Restoration for deleted backup files and Folders.
  • Conducting restoration drills which sample backed up data based on defined schedule to confirm data integrity
  • Checking and auditing daily backup reports from the Backup server and fixing, troubleshooting failed backups.

 

 

 

#1 Organization          :           Rathinam Group SEZ, Coimbatore, India.

 

Period                          :           June 2009 to March 2013

Designation                 :           Manager IT Infrastructure

 

Roles and Responsibilities:

 

  • Played a major role in Budgeting, Planning, Designing, implementation & Management of IT Infrastructure for the Entire Group
  • Monitoring & Supporting of End-user for all IT related Issue with support of IT team
  • Providing technical & application support for 350+ Workstations & Laptops.
  • Installing and configuring windows 7/Vista/XP in Desktops and laptops in domain environment.
  • Installing and configuring AD DS, DNS, DHCP and File servers.
  • Create User Folders on file servers, assigning appropriate permissions to users.
  • Deploying Operating Systems to Desktops using Windows Deployment Servers.
  • Configure and troubleshooting email accounts in Microsoft outlook and outlook express.
  • Installing and configuring Network Printers, Network Projectors, Scanners and Data cards.
  • Installing and Maintaining CCTV surveillance cameras and NVR.
  • Solving the Internet Link Problems by coordinating with ISP.
  • Giving training to end users on Custom software and in-house apps.
  • Prepare asset inventory database including configuration details of each with neat labeling on each

 

EDUCATION AND CREDENTIALS:

Bachelor of Science in Computer Science (B SC .CS)

Barathiyar University–Coimbatore Tamilnadu, India (Regular)

 

Higher Secondary School certificate with 70%

K.P.M Matriculation Higher secondary School

 

Technical Qualification:  

 

v Cisco Certified Network Associate Security (CCNA Security)

 

v Cisco Certified Network Associate (CCNA)

 

v Microsoft Certified professional  (MCP)

 

v ITIL Foundation in IT Service Management

 

v Red hat certified Engineer (RHCE)

 

v AMP Certified Premises Cable Designing (AMP ACT3)

 

v Fluke Certified Enterprise Network Test Engineer

 

v Dell Course completion certification In Dell Sonic wall Technical V3, Dell Server Basics V3, KACE Technical V3

 

v Training Certification of CompTIA A+ From Rooman Technology

 

v Training Certification of Microsoft Certified Systems Engineer (MCSE) I have completed these training and certification In ROOMAN TECHNOLOGY, during the period 2005to 2006