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CV, Indian Based Senior Network Specialist with Telepresence and VOIP expertise

I am currently available for work
Serial No: 4839
(07/06/1978, male)
List top 5 skills: CUCM, telepresence, video, VOIP, wireless
Current location: 

India - View on map

Currently employed with AXA Technologies Shared Services based out of Bangalore as Senior Network Specialist (TelePresence) joined on Aug 2012

New Role involves me in:

  • CUCM hardware upgrade from 7.1.3 to 8.6,
  • Deploying 4 Clustered VCS-E for AXA Tech globally,
  • Jabber on IPAD POC over InterOp & deployment.
  • Tandberg HD VC units to VCS-C as H.323 end points.
  • Deploying TMS 13.2.1.
  • Upgraded CTS-Man from 1.7 to 1.9.x
  • Migration of CTS-Man from Exchange 2003 to 2010 in progress.
  • Upgrading TelePresence Server MCS 8710 from 2.2 to 2.3
  • Creating neighbourship with Polycom CMA controller with VCS-C in UK region for polycom endpoints to enable InterOp capability.
  • Building standalone light weight Video infra for CEE region (Design & implementation)
Worked with Tesco HSC (Bangalore) as Principle Network Engineer for Global Telepresence Project & Support (Since 2010).

Prime Responsibilities:

  • Deploying new CTS end points on group countries & coordinating with the onsite engineer to configure QOS/COS on the Local LAN /WAN devices.
  • Conducting RRA (Room readiness Assessment) VSAA (Video SLA Assessment Agent) & NPA (Network path assessment).
  • Coordinate with Cisco Installation team & configure the CTS end points on CUCM & CTM.
  • Providing trainings to the Stake holders/end users & obtaining acceptance reports.
  • Supporting user queries, analyze WAN/LAN issues, Video quality / call drop issues, troubleshoot based on the user inputs & Codec logs & take necessary actions to fix the issue.
  • Troubleshooting Booking issues & analyzing the restrictions on the generic mailbox integrated with CTS.
  • Providing design & proposing Firewall changes to group country engineers to allow EX90’s to register from different countries over internet as these units does not support over proxy.
  • Generate User guides based on the different connecting scenarios & train the Director EA’s for interoperability connections.
  • Upgrade Telepresence core devices.
  • Uploading new templates on TMS for latest versions of EX90’s / MOVI’s to enable provisioning & management features.
  • Create Inter-op bridges on MCU & remotely connect end points based on VIP requests.
  • Managing & Supporting 150 Ex90’s, 300 Movi clients, 55 CTS endpoints across 12 countries in Tesco estate.
  • Raise TAC case with Cisco for hardware faults which is beyond our support boundary scenarios.
  • Closely Monitor & support Multipoint Board Director Telepresence calls.
Worked as Network Engineer with Tesco HSC (Bangalore) for US (Fresh&Easy) support (Since Jan 2008 to Dec 2009) with over 5+ years of experience in installation, configuration, and administration and troubleshooting of LAN/WAN/Wireless infrastructure using Cisco Routers/Switches & AP’s. Have good experience on Troubleshooting wireless issues & configuring Cisco Wireless LAN Controllers.


Prime Responsibilities:
  • Directly responsible for overall stores network (LAN/WAN) setup for US infrastructure serving more than 150 stores for Fresh & Easy division.
  • Responsible for wireless Lan controller management, support & troubleshooting in US Distribution center
  • Implemented remote RSA administration for Level 1 team for US infra
  • Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure.
  • Re-engineering of wireless network design to eliminate signal interference & improve the connection stability of all wireless nodes
  • Knowledge of VB scripts to automate day to day networking schedule.
  • Trouble shooting and problem resolution of elusive users  network difficulties
  • Evaluation of new network technologies, management, and analytical tools Preparation of new network technology strategies and implementation recommendations
  • Established HTML based network uptime verification page, utilizing common SNMP & ICMP based network protocols.
  • Manage Switches Hubs and other network Devices Manage Windows Domains, proxy server.
  • Worked majorly on Cisco 4500, 3500 series switches, Cisco 2800 series routers and ASA 5500 series.
  • Managing Cisco & Aventail Out of band switches and KVM Switches
  • Managing Fortigate firewall & Packeteer packetshaper.
  • Project management and implementation in charge.
  • Directly responsible for mentoring and assisting costumers  , System and Application Architects; assist in mentoring of over ten customer
  • Managing planning, evaluating, directing, tracking, analyzing and coordinating multiple complex Networking projects.
  • Re-engineering of enterprise network designs to meet increasing customer demands
  • Trouble shooting and problem resolution of elusive customer network difficulties
  • Evaluation of new network technologies, management, and analytical tools
  • Preparation of new network technology strategies and implementation recommendations
  • Tool based design verification utilizing network simulation tools
Worked as Network Engineer with Tesco HSC (Bangalore) for India support (Since September 2006) 


Prime Responsibilities
  • Network Administrator
  • Managing and Maintaining around one thousand nodes with 15 Cisco 4500 series access switches, Two Cisco 6500 CATOS distribution switches, and few DSL circuits for vendor VPN.
  • Trouble shooting and problem resolution of elusive users  network difficulties
  • Managing Bluecoat Proxy server.
  • Managing RSA secure ID server
  • Supporting web/client based VPN access issues for remote users.
  • Managing configuration & IOS backup of all networking devices.
  • VLAN, HSRP, SNMP, Spanning tree configuration & assigning as per the requirements.
  • Tool based verification on utilizing of network using third party tools.
 CAREER HIGHLIGHTS

Technical:

  • Strong Skills on Cisco / Tandberg Telepresence System
  • Good understanding & Skills on Wireless.
  • Highest number of Innovations suggested & implemented to Business.
  • Using Single Telepresence Content server made it accessible over LAN / Internet by implementing reverse proxy authentication method using secured HTTP path.
  • Since there was no Booking mechanism available for TP bridges I have proposed & implemented bridge booking over Outlook by registering dummy CTS & forward all to TP Bridge.
  • All alone moved CTS unit within a day & brought live on new network.
  • Managing Cisco Wireless Lan Controllers & Access points.
  • Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure.
  • Re-engineering of wireless network design to eliminate signal interference & improve the connection stability of all wireless nodes
  • Trouble shooting and problem resolution of elusive users  network difficulties
  • Evaluation of new network technologies, management, and analytical tools Preparation of new network technology strategies and implementation recommendations
  • VB Script based routine task automation.
  • Good understanding on Switching & Wireless protocols.

Spoken languages: 

english, Hindi, KANNADA, Tamil, Telugu

Locations I am interested in working:

Australia, Belgium, canada, France, Germany, Italy, Netherlands, new zealand, Norway, Poland, Singapore, spain, Sweden, switzerland, United Kingdom, United States