I have an proofed experience of 5.2 year as Sr. Desktop support engineer, presently i am working with Fidelity international India I am graduate and technical diploma holder.
Education And Qualifications
Bachelor of Arts Specialization in Sociology (2008-2011)
MDS University, Ajmer.
Senior Secondary 66.31% (2007)
Secondary 67.33% (2005)
MCTS Specialization in AD (2008)
ITIL Foundation –V3 2014 Reg. no. 5035094.20268840
Sr. Desktop Support Engineer (1 May 2013 – Present)
Magna InfoTech Pvt. Ltd, Gurgaon
Project Fidelity International Gurgaon
Maintaining OS and Application Deployment through Altris Web deployment server, active server role for active directory users and computer management, Windows Systems Administration in a virtualized environment, Print server, checking the checklists for Polycom VC, Patch update, Windows 7 deployment through SCCM 2007 R2 console.
Sr. Desktop Support Engineer For VIPs At L3 level (19 April 2012 – 21 April 2013 (1 Year)
Intarvo Technologies Ltd.
Project TCS, For CAIRN ENERGY INDIA LTD, Gurgaon
Responsibilities High end Technical support in Given SLA time for GM, AM, VP, 50 VIP & V VIP users.
Window System Administrator (8 Jun 2010 – 23 Mar 2012 (22 Months)
PICASO ANIMATION JAIPUR
Responsibilities Team management; 5 Engineers Team for 250 users in Two Branches
Desktop Support Engineer L2 (13 Jul 2009 – 7 Jun 2010 (11 Month)
Madhyam Networks P. Ltd.
Project BAJAJ ALLIANZE GEN. INS. CO. Ltd. Jaipur
Responsibilities Windows server, DHCP, IIS, DMS, FILE server, PRINT server.
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