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CV, Hospitality professional seeking opportunities in hotel operation

I am currently available for work
Serial No: 16994
(05/11/1986, male)
List top 5 skills: customer service, hotel management, research and consulting, revenue management
Short Bio:

A dedicated postgraduate in hotel and tourism management with good theoretical background and leadership quality is seeking new challenges in hospitality industry without any frontier.

Current location: 

Queensland, Australia - View on map

Nationality: 

Indian

Preferred Sector of Employment: 

Hotel and Catering

Spoken languages: 

english

Locations I am interested in working:

Australia



Qualifications

2014-2016  Master of Philosophy in Hospitality Management, Griffith University, Nathan, Australia

2011-2012  Masters of Science in International Hotel Management (With Merit), University of Surrey, Guildford, UK

2012-2014  Masters of Tourism Management, Indira Gandhi National Open University, New Delhi, India

2006-2010  Bachelor Hotel Management and Catering Technology (First Class Honours), University of Kerala, India

Career Summary

Nov 2014 – Till Now
Research Assistant, Griffith Business School, Nathan Campus, Griffith University, Australia

Jan 2013 – Sep 2014
Operations Manager, St Mary’s Medicals, Thodupuzha, India

• Established profitable family owed business venture

• Effective business planning and market research prior to opening

• Development of appropriate protocols and processes that meet strict regulatory and statutory obligations for pharmacies

• Operations management and oversight of the business

• On-going strategic planning to drive sales

Oct 2013 (Short Term Exp.)
Hospitality Associate to Front Office and Sales
The Dunes Hotel (Pre-Opening), Cochin, India

• Responsible for daily hotel front office operations under the supervision of the Front Office Manager

• Developed effective operational procedures for hotel front office and the hotel reservation policies

• Assisted the sales department to undertake market research and develop strategies for acquiring potential clients at time of entry to market

Nov 2010 – Aug 2011
Junior Travel Consultant
Dubai Links Travels & Consultants, Cochin, India

• Offered professional and personalised travel assistance to customers in various segments

• Responsible for flight and train ticket reservations to customers using Amadeus GDS system

• Managed customers’ applications for processing Indian passports including effective liaison with India’s external affairs department

Oct 2008 – Feb 2009
Hotel Industrial Trainee (Internship)
Trident Hotels (Oberoi Group of Hotels), Cochin, India

• Provided exceptional service to hotel guests in line with Trident’s service standards

• Reception duties including management and organisation of reservations

• Developed operational understanding of sales and marketing, finance and accounting, security operation and engineering departments in the hotel through the cross sectional training program