CV, Hospitality experience and looking for new challenge

I am currently available for work
Serial No: 13437

Skills keywords: communication, customer services, persuasion, team work
Short Bio:

I have recently completed a BA degree in Marketing with Tourism. I am extremely passionate about working with people from diverse backgrounds. I consider myself a quick learner, motivated, energetic, helpful, adaptable and positive. I possess excellent customer services as I have previously worked within retail, hospitality, recruitment, customer services, sales and marketing.
I am currently seeking for a challenging and rewarding position abroad.

Current location: England, United Kingdom - View on map
Nationality: Portuguese
Preferred Sector of Employment:  , Marketing, Travel and Tourism
Spoken languages: english, portuguese, spanish
Location I am interested in working: africa, Angola, Arabia, Saudi, Cape Verde, Caribbean, the, Cayman Islands, Middle East, Sao Tome and Principe, saudi arabia, South Africa, Timor-Leste (East Timor), Yemen, Zambia, Zimbabwe
List the countires you have a visa to work in: africa, portugal, Sao Tome and Principe, United Kingdom


2010- 2013 South Bank University, London
BA Combined Degree Marketing and Tourism.
Major subject options: Brand Management, Marketing Research, Digital Marketing, Direct Marketing, Integrated Marketing Communication, Product Management, Electronic Resources for Marketing, Economics, Consumer Buyer Behaviour, Hospitality Industry and International Airlines Management.

2009-2010 West London College, London
IELTS Certificate

2007-2009 Thurrock and Basildon College, Essex
ESOL Certificate

2003-2007 Romeu Correia, Lisbon
Social Sciences


January 2014 – Present
Events Assistant (CIP Recruitment, Hospitality)
• Monitoring banqueting’s.
• Organising and setting up events.
• Handling requests and queries.

November 2012 – December 2013
Sales Adviser  (Gap,  Oxford Circus)
• Team work
• Greeting customers and offering help
• Cashier/ taking payment by card and cash
• Answering phone calls and filling forms over the phone
• Dealing and solving complaints

August 2010 – May 2011
Events Assistant (Supply group, Hospitality and Catering)
• Organising and setting up events.
• Monitoring banqueting’s.
• Handling customer requests and queries.

Sept 2009 – June 2010
Events assistant (Catering First)
• Organizing and setting up events.
• Monitoring banqueting’s.
• Handling customers’ requests and queries.

June 2004 – Sept 2006
Telesales (Summer Job),
(Kirby Sales & Marketing Company, Lisbon, Portugal)
• Describe the product benefits and any special offers.
• Give advice about how these may benefit customers personally.
• Persuade customers to accept a trial period or a visit from a sales representative.
• Gather and document information about the customer.
• Enter your notes into a computer, including dates for follow up calls.
• Take orders and arrange for delivery and bills to be sent


• Fluent Portuguese, fluent English.