CV, Highly Experienced Hostess Seeking International Employment.
My career began in 2004 by part-time cooperation with 4-stars hotels. Then by good recommendations I was invited to work in Premier Palace (famous 5-stars hotel in Kiev) and then other hotels of the same level. My main duties were: meeting, longing, accompaniment guests, processing tours, business trips organization, search and collation of information, guiding around the city, assisting with interpretations from/on English, French, Russian, Ukrainian etc.
Kyivs'ka oblast, Ukraine - View on map
Ukrainian
Hotel and Catering, Travel and Tourism
english, french, russian, Ukrainian
Australia, Caribbean, the, France, greece, Israel, Italy, new zealand, United Kingdom, United States
Education and Qualifications
Specialist: Translation’ and qualification of translator of English and French languages (2005-2006)
National Technical University of Ukraine ‘Kyiv Polytechnic Institute’
Tour guide (2006-2007)
Institute of tourism of the Federation of professional alliances of Ukraine
English language improvement program Au-pair in America’ (2007-2008)
Self development trainings from United Diamonds (1999-Present)
Experience
Hostess, guest relation agent (May 2014-Present)
Hotel Hilton, 30 Tarasa Shevchenka Blvd, Kyiv, 01030, Ukraine
-Meeting, longing, accompaniment guests and delegations
-Scheduling activities for guests
-Coordinating and supervising activities for guests
-Providing feedback from guests and resolution of conflict situations with guests
-Processing tours, business trips organization for clients (hotels, tickets reservation)
-Search and collation of information for clients
-Assisting with interpretations (simultaneous, sequential) and translations from/on English, French, Russian, Ukrainian
-Composing and forwarding emails
-Assisting in marketing and advertisement department (processing logotypes, booklets, photos).
Hostess, guest relation agent (2012-2014)
Hotel Hayatt Regency, 5 Tarasova Street, Kiev, Ukraine, 01001
-Meeting, longing, accompaniment guests and delegations
-Scheduling activities for guests
-Coordinating and supervising activities for guests
-Providing feedback from guests and resolution of conflict situations with guests
-Processing tours, business trips organization for clients (hotels, tickets reservation)
Hostess, guest relation agent (2007-2012)
Hotel Fairmont, 1 Naberezhno-Khreshchatytska Str, Kyiv, Ukraine Hotel
Part-time Hostess, guest relation agent (2008-Present)
Hotel Intercontinental, 2A Velyka Zhytomyrska Str, Kyiv, UKRAINE
Hostess, guest relation agent (2004-2008)
Hotel Premier Palace 5-7/29 T. Shevchenka Blvd / Pushkinska Str., Kiev 01004, Ukraine
Part-time Hostess, guest relation agent(2003-2006)
Hotels Dnipro, 1/2 Khreshchatyk St., Kiev 01001, Ukraine, Lybid, 1, Peremohy Square, Kyiv 01135, Ukraine
Languages
Russian, Ukrainian, English, French