A detail-oriented person, highly numerate with great analytical abilities and good understanding of capital markets seeking a new challenge where these skills will be utilised and further developed.
Core competencies include: Risk Analysis / Credit Analysis / Data Analysis / Research / Capital Markets / Client Relationship / Customer Service / Debt Management / Accounts Reconciliation
November 2009 – July 2013 Credit Analyst
Dollar Financial Group, London, United Kingdom
*Performed credit risk assessment of new clients (individuals and small businesses)
*Analysed financial statements
*Gathered, assessed, analysed and interpreted financial information
*Analysed data using the pivot table contained within Excel
*Attended meetings and liaised with clients, colleagues and management
*Made recommendations about procedural changes
*Successfully trained and supervised two new employees who were recruited to cover a busy period.
June 2008 – September 2009 Travel Consultant
National Express East Coast, London, United Kingdom
*Gave appropriate advice to customers
*Used a booking system
*Collected and processed payments
*Sent out tickets to customers
*Kept customers up to date with any changes
*Dealt with complaints and refunds face to face and over the phone
October 2006 – April 2008 Customer Service Assistant
Select Service Partner, London, United Kingdom
*Answered queries asked by the customer face to face
*Dealt with complaints
October 2013 – March 2014 Finance Assistant
The Old Oak Tree, Southall, United Kingdom
*Reconciled financial accounts
*Received and processed all invoices, expense forms and requests for payment
*Managed petty cash transactions
July 2011 – November 2011 Database Administrator
Campaign Against Arms Trade, London, United Kingdom
Maintained and updated donors’ personal information
*Native French speaker
*Good command of Spanish gained through holidays spent in Madrid
*Microsoft Office – Word, Excel, Access and PowerPoint
*Sage 50 Accounts
Associate Degree – Business Management (Financial Mathematics, Economics, Financial Accounting, Business Communication)
French Baccalaureate (Applied Mathematics, Economics, Sociology, History)
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