Experienced general office worker with proficient skills in data entry, use in all MS Packages, analytical statistical factoring. I have worked in hotel trade and gained excellent customer service skills. Huge self motivator and can work on my own or under my own volition.
Education And Qualifications
• English B
• English Literature C
• Maths CD
• Science CC
• ICT C
• Business Studies B
• Travel and Tourism C
Pensions Team Admin (June 2009 – Present) (available to start immediately)
NHS BSA Pensions | Fleetwood
• Producing statements/letters and other documentation for employers/members and third parties
• Creating letter templates and internal memos to coincide with internal and external changes
• Investigating missing employments/service enquiries
• General administrational duties including filing, faxing and photocopying
• Solving and removing errors created by in house computer programmes and software
Data Input Clerk (November 2006 – April 2009)
BCM Meals on Wheels | Blackpool
• Inputting customer details into databases and amending/deleting where appropriate
• Responding to email enquiries from customers
• Forwarding and producing documentation on in house procedures
• Calling clients and customers regarding orders and supplies
• Collating data for end of month reports regarding expenditure, amount of customers and amount of stock used and needed
Receptionist/Bar Staff August 2004 – September 2006
Lochdene Hotel | Blackpool
• Inputting customer details and booking information into computer system
• Creating databases using MS Office
• Responding to customers via email/front desk and telephone
• Serving drinks where appropriate
• Cleaning the bar and surrounding areas
• Glass collecting and stock taking
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