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CV, Experienced technical writer looking for work

I am currently available for work
Serial No: 41715
(01/23/1987, female)
List top 5 skills: 
Short Bio:

technical writing

Current location: 

Dubai, United Arab Emirates - View on map

Nationality: 

Indian

Preferred Sector of Employment: 

IT and Technology, Banking Insurance and Financial Services, HR and Recruitment

Spoken languages: 

english

Locations I am interested in working:

Dubai



PROFESSIONAL SUMMARY

  • Seasoned professional in technical writing/content management in versatile domains such as banking, finance, ecommerce, CRM & product based documentation.
  • Excellent Communication skills.
  • Good experience in creating CBT using UPK.
  • Good experience in Knova editor, Salesforce, Tutor Author, Adobe Captivate & Topaz Editor.
  • Executed documentation plans.
  • Ensured that documents are technically accurate and are produced on time.

 

  • Managed entire interview process including posting, sourcing, screening, interviewing and final selection.
  • Negotiated contracts and closed offers.
  • Recruited and hired candidates in contract, contract-to-hire and permanent placements for multiple client companies.
  • Versatile experience in executing all the activities of a recruitment cycle.
  • Handled re-sourcing activities through job portals.

EXPERIENCE DETAILS:

Company Name Period Designation
 

Concentrix deputed to VMware

June 2014 to Dec 2015

Technical Writer

July 2013 to June 2014

Consultant

 

Primus/Randstad deputed to Oracle

Feb 2013 to July 2013

Technical Writer

Nov 2009 to Jan 2011

Content Quality Associate

 

May 2008 to Oct 2009

HR

SKILL SET:

Tools Knova, salesforce, Microsoft Office, Tutor, UPK, Adobe Framemaker, Adobe Captivate, Topaz, HTML & XML.
Operating Systems Windows Server 2003 / XP

EDUCATION

Education University Marks (%) Year of Passing
B.Tech in Computer Science Biju Pattnaik University, Orissa 74.3% 2008
Intermediate in Science C.H.S.E, Orissa 66% 2004
Matriculation I.C.S.E., New Delhi 69% 2002

 

PROJECT DETAILS

Company Concentrix deputed to VMware, Bangalore
Duration June, 2014 – Dec 2015
Position Technical Writer
Responsibilities
  • Developed Troubleshooting, Informational and How to articles, user manuals and release notes for software products.
  • Write online help, installation guides, user guides, system administration guides and other documents as required.
  • Ensured that the documents are consistent with VMware style guidelines and use VMware templates.
  • Collaborated with Authors and Knowledge Champions to determine necessary content updates.
  • Collaborated with Production Support and development staff to collect and interpret technical information.
  • Maintained document repository.
  • Used existing templates to follow structure in documentation.
Company Capgemini (CGBSIL), Bangalore
Duration July, 2013 – June, 2014
Position Consultant
Responsibility
  • Developed user manuals, release notes and training guides for software products.
  • Wrote hardware and software documentation for client’s products and technologies.
  • Collaborated with subject matter experts to determine necessary content updates.
  • Gathered information for documentation by studying functional specifications (FS), working with product and interacting with cross functional teams.
  • Collaborated with Production Support and development staff to collect and interpret technical information.
  • Distil relevant information and present that information in an easy to understand format using text, screen shots, photographs, drawings, sketches, diagrams and charts.
  • Contributed to and communicate documentation standards and provide training where required.
  • Worked in a team environment and ensure all people in the project delivered in a timely manner.
Company Oracle, Bangalore
Duration Feb, 2013 – July, 2013
Position Technical Writer
Responsibilities
  • Developed / updated documents and CBT’s as per requirement of the process owner.
  • Developed process certifications/assessments as per requirement of the process team.
  • Interacted with OU (Oracle University) team for content upload.
  • Worked closely with the Documentation Controller to handle check-out requests of the Desk Manual repository.
  • Received reviews at each stage and fixing them.
  • Maintained the GFIC web page.
  • Provided training to peers.
  • Provided documentation support for automated projects.
Company Amazon, Chennai
Duration Nov, 2009- Jan, 2011
Position Content Quality Associate
Responsibilities
  • Created product training using UPK.
  • Interacted with design and development team to create a release note.
  • Ensure quality and timely delivery of e-book editing, Proof reading and quality check and other work that is assigned.
  • Worked on special testing projects on a need basis.
  • Used software tools for editing QA, workflow and data capture on a daily basis.
  • Performed peer reviews and fixes.

Company
StaidLogic, Pune
Duration May 2008 – Oct 2009
Position Technical Recruiter
Responsibility
  • Sourced suitable candidates as per the requirements of the company.
  • Reviewed proprietary database and contact potential candidates and key industry sources.
  • Thorough screening and short-listing of the resumes and submit initial slate of candidates to the Manager.
  • Coordinated with the technical team for technical interview.
  • Built vendor relationships for quick and better results for obtaining the right profiles at the right moment.
  • Experienced in offer negotiation, sending e-offer, on boarding of the candidates and induction.
  • Optimum utilization of posting the requirements on various job sites including most of the free sites for early submissions.