CV, Experienced South African Operations Manager Seeking Work In UK

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Serial No: 25803

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Skills keywords: franchise operations manager, general manager, operations manager, retail operations manager, retail project manager

Short Bio:

I am successfully pursuing a career in Operations managment, with extensive experience in, Procurement, Store design, layout, merchandise and setup. My abiilty to fuse two key characters in operations, delegation and hands on discipline makes me a asset to any company. I am honest hard working, and self motivated. I work well under pressure and strive to meet deadlines.

Current location:  Durban South Africa - View on map

Nationality: South African

Preferred Sector of Employment:  Retail Wholesale and Purchasing, General Management, Hotel and Catering

Spoken languages: english

Location I am interested in working: Anywhere

Education

Matric Education

High School attended: George Campbell Technical High School
Subjects Passed:

English

Afrikaans

Mathematics

Technical Drawing

Fitting & Turning

Qualified with N3

Tertiary Education and Training

Name of Institution: I.T Intellect
A+ certificate
N+ certificate

Name of Institution: Durban Computer Tech
Microsoft Course certificate

• Word

• Excel

• PowerPoint

• Outlook

• Wndows98/Xp

• Internet & Email

Name of Institution: Damelin – 2007
Project Management certificate

● Essentials of Project Management

Career Summary

Entity: Checkout Retail Supermarket Group
Position: Regional Cellular Manager

Duration: (1999 – 2003)

Duties/experience:

 Developed/setup cellular concept and infrastructure for the group (x13 stores)

 Set strategy including monthly sales targets, sourcing suppliers and annual objectives, all aligned with the overall business strategy/plan

 Designed shop-in-shop incl. Fixtures, location in store, etc.

 Merchandising/shelf layout.

 Developed focused promotional strategy/plan

 Managed & controlled all outlets – including expansion plan, feasibility study and future growth aspirations

 Procurement i.e. stock, resources, consumables, packaging, etc.

 HR- Staff recruitment. performance appraisals

 Monthly sales and income statements

 Stock control

Entity: Sabre Watch (UK – London)
Position: VIP Security

Duration: 2003 – 2005

Duties/experience:

 Moved to the UK to broaden my horizons and life experience

 Employed as a VIP protection consultant

 Celebrity and security escort

 Training included:

◦ Security

◦ Terrorist awareness/Retail Search Techniques

◦ Fire Extinguishers/ safety

◦ CPR

◦ Self Defence/Control & Restraint/Conflict Management

Entity: Retail Confectionary Distribution
Position: Owner

Duration: 2005

Duties/experiences:

 Fulfilled entrepreneurial ambitions and went into business independently.

 Distributor/wholesaler of sweets and other confectionary/novelty items

 Durban based

 Imported stock from production centres in Malaysia/China via local Johannesburg based agent

 Stored stock in local warehouse

 Distributed stock across KZN including national customers:

◦ Jumbo C&C (Dbn)

◦ Independent Buying Consortium (Pmb)

◦ Independent outlets

Entity: Unilever Ola Milky Lane
Position: Franchisee/Owner

Duration: 2005 – 2006

Duties/experiences:

 Purchased franchise

 Cape Town based

 Completed Unilever franchisee compliance training certificate including psychometric testing (facilitated by Retsol Management Group)

 Setup store from the ground up

 Cash control

 Comply/adhere to franchise rules and regulations

 Attend regular franchise meetings

 Staff recruitment

 Stock control

 Promotions management

 General management

 Developed sales to R1.5m per annum

 Sold business for a profit

Entity: Jimmy’s Killer Prawns (UAE Dubai)
Position: Operations Manager

Duration: 2007 – 2009

Duties/experiences:

 Setup 1st franchise in Dubai

 Project management from inception to completion.

 Plan was 2 stores within 12 months

 Site evaluation for prospective stores

 Negotiated rental and landlord contribution towards store setup

 Signage design and placement

 Store Layout and design

 Procurement of equipment, fixtures and fitting

 Staff Recruitment

 Maintenance of store and equipment

 Supplier evaluation and appointment

 Supplier consistence

 International logistics between China South Africa And Dubai UAE

 Research for all necessary licenses and visas and permits

 Procurement of all necessary licenses and visas permits

 Interviewing potential Franchisees.

 Finance:

 Cash Flow projections

 Break-even estimation

 ROI calculations

 Marketing:

 Establish Jimmy’s Killer Prawns in Dubai

 Create awareness of the brand

 Assessed best possible advertising channels and marketing tools

 Developed communication mix for advertising

 Developed an integrated marketing concept including

 Print (Newsprint – community and national papers and magazines)

 Radio campaign

 Promotions

 Activation at Taste of Dubai Exhibition, sampling to induce trial with the intention of driving purchase and building loyalty

Entity: Jimmy’s Killer Prawns (Jhb SA)
Position: Operations Manager

Duration: 2009

Duties/experience:

 Conducted pilot exercise to convert existing franchise in Boksburg to a Halaal store

 General store management

Entity: Galito’s Flame Grilled Chicken
Position: Store Manager

Duration: 2009

Duties/experience:

 Head hunted to grow store

 Improved turnover: 18% sales and 6% GP in the 1st month

 Reduce pilferage and wastage

 Focused on  efficiency and profitability

 customer service to ensure a pleasant experience and loyalty

 Streamlined staff compliment

 General management & marketing

Entity: CHUE Chicken (Choose How You Eat)
Position: Operations Manager and Store Manager

Duration: 2009 – 2010

Duties/experience:

 Converted / Re branded both Galitos Flame Grilled Chicken outlets to CHUE Chicken

 Sourced new suppliers and negotiated all deals with suppliers

 Sourced and negotiated contractors for necessary work

 Setup a central kitchen that has the capacity to supplier 9 CHUE chicken outlets.

 Trained new store Managers

 Trained staff for central kitchen

 Management of 32 staff between two stores, namely Gateway and Chatsworth

Entity: Dakota Music and Electronics
Position: Operations Manager and Store Manager

Duration: 2010 – 2012

Duties/experience:

 All the procurement

 Marketing of products and the outlets

 Train new staff and store Managers

 Merchandising and store layout

 Management of 13 staff in my store and 6 staff in the 2nd store

 I am responsible for all salaries and payments made for all three outlets based in Durban.

GENCON / NGUNI PLANT HIRE / COSMIX
Position: Site manager / Plant Manager / Retail Manager

Duration: 2014 March to Current

Duties/experience for site: GENCON

 All procurement for site

 Control of onsite projects

 Negotiation of external contractors

 Mediate between council, locals and professional team

 Manage and control all transport and fuel

 Negotiate for the blasting and all approvals and removal of 31000 tons of rock.

 Identify an area to dispose of the rock – I identified a school that need a play area that had to be build up.

 I negated with the ward councilor of Umlazi V section, the principle and my Company. The conclusion was we will move and dump all materials at the school and build a ground for the pupils to play on.

Duties/experience: NGUNI PLANT HIRE

 Negotiate and procure all plant

 Control of plant

 Plant consist of 5 new 3335 Merc tippers, 2 Dooshan Excavators, 3 JCB Sitemaster TLB 1 Bob Cat

 All controls and maintenance for Plant

 The hiring and movement of plant

Duties/experience: COSMIX

 Cosmix is a cosmetic retail outlet that was inherited by my Director.

 With no one to run it or manage it due to lack of experience, I volunteered to look after the outlet.

 I put in all the necessary checks and balances, stock ordering, stock takes, marketing plan, merchandising strategy, up selling techniques into place

 I changed the P.O.S and back office.

 I than negotiated with suppliers for better prices and promoted the store.

 It’s an ongoing project