CV, Experienced Office Administrator Seeking Work in UK, UAE, Canada
Office Administrator
Offering intensive experience in Administration and Office Manager functions, adding value with good knowledge of the Import/Export sector, of Accounting & Bookkeeping and of Sales & Customer Service. Presenting skills that keep offices & business operations up-to-date & effective.
■ 10+ Years in Administration, Office Management
■ Strong knowledge of Import/Export administration & bookkeeping
■ Additional skills in HR administration, sales and customer service
durban - View on map
southafrican
Manufacturing and Operations, Transport and Logistics, Oil, Gas and Energy
english
canada, Ireland, Japan, Malawi, new zealand, United Arab Emirates, United Kingdom
Executive Summary
Office Administrator
Offering intensive experience in Administration and Office Manager functions, adding value with good knowledge of the Import/Export sector, of Accounting & Bookkeeping and of Sales & Customer Service. Presenting skills that keep offices & business operations up-to-date & effective.
■ 10+ Years in Administration, Office Management
■ Strong knowledge of Import/Export administration & bookkeeping
■ Additional skills in HR administration, sales and customer service
■ Perfectionist approach to meeting deadlines and accuracy
Career History
2005 – 2015
Administrator: Import, Sales, Accounts, HR
Even Times Investment (Durban, RSA)
[Even Times was an import/export company operating as Africa Autonet. The company imports from Japan and sells motor vehicles in southern Africa countries.]
Managed a wide range of administration functions for the vehicle import business, from back office administration & bookkeeping through to customer facing functions and sales – meeting deadlines, achieving sales targets, and ensuring an accurate, efficient administration function and office.
■ Key Responsibilities: Administration; filing & record keeping; Import documentation; Correspondence with suppliers; Invoicing; Preparation of cash flow reports; Bookkeeping (using Pastel, Excel spreadsheets);
Human resource administration (employee records, personnel files); Banking; Maintenance & improvement of administration procedures & systems;
Responding to customer queries; Investigating customer problems, finding solutions; Sales – telephonic, face-to-face, Internet based;
Correspondence with clients, following up on leads; Monitoring payments; Supervising and maintaining discipline of the Admin & Sales personnel.
Special Notes.
Introduced New Filing System. Introduced a centralized filing system where no previous one existed.
Impact in Sales Role. Made some changes to Internet marketing & sales efforts and was able to lift sales coming from Internet sources by 35%. Personally sold up to 120 vehicles in a month.
Fast, Prompt, Efficient Services. Maintained a record of quick efficient and accurate services to customers and to the business.
1997 – 2004
Human Resources Assistant
Chrikunda Refractories & Ceramic Works (India)
[Chrikunda Refractories & Ceramic Works produced tiles and sanitaryware.]
Assisted the HR Manager in managing the day-to-day HR function for the company, ensuring HR best practices were implemented.
■ Key Responsibilities: Recruitment – interviews, processes; Application of HR/Labour policies, labour law, regulations; HR Admin & record keeping.
Education and Training
- Certificate in Clearing & Forwarding, SARS Modernization Programme | Logtrain Freight Logistics Training, 2011
- Recruitment & Interviewing Skills, 1 Day Training | Edureach SA, 2010
- Training in Softline Pastel Payroll (Level 1), Softline Pastel, 2009
- Certificate in Pastel Accounting, Debbie Payne & Associates | Sage Payroll SA, 2007
- Training in Export Documentation, 3 Month Course | Raiments & Garment International (India), 2004
- Diploma in Computerised Accounting, Sterling Management (India), 2000
- Diploma in Software Applications, E-USA Technologies (India), 2001
- Certificate in Intermediate & Advanced Excel 2013, Freelance Media (SA) 2015
- Training in Personnel Management, Industrial relations& Human resources Development., J.K Udaipur Udyog Limited (India) 1996-1997
- Training Undertaken a detailed survey on “Organisational, Climate At Mines”, Vikram Cement (india) 3 months
- Masters Degree: Social Work (Human Resources)
Key Subjects: Personnel Management; Industrial Relations; Organisational Behaviour; Labour Welfare; Labour Legislation
Rajasthan Vidyapeeth-Udaipur School of Social Work (India), 1997
Bachelor of Arts Honours Degree: History, Ranchi University (India), 1991
Skills
- Office Administration
- Administration Management
- Filing & Record Keeping
- Import/Export Administration
- Ordering office supplies
- Bookkeeping, Pastel Accounting
- Billing, Cash Flow Reports
- Multi-tasking, Business Correspondence
- General business operations
- Confidentiality & Administrative support
- Communication & Time Management
- Recruitment, Interviews, Appointments
- Personnel Files, Office Records Maintenance.
- Labour Relations, Legislation, Regulations
- Customer Service & Clerical Duties
- Telephone & Office Support
- Internet Sales & Marketing