CV, Experienced Office Administrator Seeking Work in UK, UAE, Canada

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Serial No: 37488

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Skills keywords: administrative assistant, appointments, business correspondence, interviews, labour relations, legislation, multi-tasking, office administration, office administrator, recruitment, regulations, Word

Short Bio:

Office Administrator
Offering intensive experience in Administration and Office Manager functions, adding value with good knowledge of the Import/Export sector, of Accounting & Bookkeeping and of Sales & Customer Service. Presenting skills that keep offices & business operations up-to-date & effective.
■ 10+ Years in Administration, Office Management
■ Strong knowledge of Import/Export administration & bookkeeping
■ Additional skills in HR administration, sales and customer service

Current location:  durban - View on map

Nationality: southafrican

Preferred Sector of Employment:  Manufacturing and Operations, Transport and Logistics, Oil, Gas and Energy

Spoken languages: english

Location I am interested in working: Anywhere

Executive Summary

Office Administrator

Offering intensive experience in Administration and Office Manager functions, adding value with good knowledge of the Import/Export sector, of Accounting & Bookkeeping and of Sales & Customer Service. Presenting skills that keep offices & business operations up-to-date & effective.

■ 10+ Years in Administration, Office Management

■ Strong knowledge of Import/Export administration & bookkeeping

■ Additional skills in HR administration, sales and customer service

■ Perfectionist approach to meeting deadlines and accuracy

 Career History

2005 – 2015

Administrator: Import, Sales, Accounts, HR

Even Times Investment (Durban, RSA)

[Even Times was an import/export company operating as Africa Autonet. The company imports from Japan and sells motor vehicles in southern Africa countries.]

Managed a wide range of administration functions for the vehicle import business, from back office administration & bookkeeping through to customer facing functions and sales – meeting deadlines, achieving sales targets, and ensuring an accurate, efficient administration function and office.

■ Key Responsibilities: Administration; filing & record keeping; Import documentation; Correspondence with suppliers; Invoicing; Preparation of cash flow reports; Bookkeeping (using Pastel, Excel spreadsheets);

Human resource administration (employee records, personnel files); Banking; Maintenance & improvement of administration procedures & systems;

Responding to customer queries; Investigating customer problems, finding solutions; Sales – telephonic, face-to-face, Internet based;

Correspondence with clients, following up on leads; Monitoring payments; Supervising and maintaining discipline of the Admin & Sales personnel.

Special Notes.

Introduced New Filing System. Introduced a centralized filing system where no previous one existed.

Impact in Sales Role. Made some changes to Internet marketing & sales efforts and was able to lift sales coming from Internet sources by 35%. Personally sold up to 120 vehicles in a month.

Fast, Prompt, Efficient Services. Maintained a record of quick efficient and accurate services to customers and to the business.

1997 – 2004

Human Resources Assistant

Chrikunda Refractories & Ceramic Works (India)

[Chrikunda Refractories & Ceramic Works produced tiles and sanitaryware.]

Assisted the HR Manager in managing the day-to-day HR function for the company, ensuring HR best practices were implemented.

■ Key Responsibilities: Recruitment – interviews, processes; Application of HR/Labour policies, labour law, regulations; HR Admin & record keeping.

Education and Training

• Certificate in Clearing & Forwarding, SARS Modernization Programme | Logtrain Freight Logistics Training, 2011
• Recruitment & Interviewing Skills, 1 Day Training | Edureach SA, 2010
• Training in Softline Pastel Payroll (Level 1), Softline Pastel, 2009
• Certificate in Pastel Accounting, Debbie Payne & Associates | Sage Payroll SA, 2007
• Training in Export Documentation, 3 Month Course | Raiments & Garment International (India), 2004
• Diploma in Computerised Accounting, Sterling Management (India), 2000
• Diploma in Software Applications, E-USA Technologies (India), 2001
• Certificate in Intermediate & Advanced Excel 2013, Freelance Media (SA) 2015
• Training in Personnel Management, Industrial relations& Human resources Development., J.K Udaipur Udyog Limited (India) 1996-1997
• Training Undertaken a detailed survey on “Organisational, Climate At Mines”, Vikram Cement (india) 3 months
• Masters Degree: Social Work (Human Resources)

Key Subjects: Personnel Management; Industrial Relations; Organisational Behaviour; Labour Welfare; Labour Legislation

Rajasthan Vidyapeeth-Udaipur School of Social Work (India), 1997

Bachelor of Arts Honours Degree: History, Ranchi University (India), 1991

Skills

• Office Administration
• Administration Management
• Filing & Record Keeping
• Import/Export Administration
• Ordering office supplies
• Bookkeeping, Pastel Accounting
• Billing, Cash Flow Reports
• Multi-tasking, Business Correspondence
• General business operations
• Confidentiality & Administrative support
• Communication & Time Management
• Recruitment, Interviews, Appointments
• Personnel Files, Office Records Maintenance.
• Labour Relations, Legislation, Regulations
• Customer Service & Clerical Duties
• Telephone & Office Support
• Internet Sales & Marketing