15yrs Experience with the Royal Corps of Signals, British Army.
I have designed sophisticated network architecture to increase the connectivity and stability of secure networks under immense pressure during army operations. Furthermore, I am proficient with HF, VHF, UHF line of sight links, satellite communications, HF, VHF radio communications, trunk Systems, VTC, VOIP, TETRA, Harris radio equipment and analog and digital systems
KEY SKILLS & ACHIEVEMENTS
Project Management: Track record overseeing end-to-end installation/removal, testing, operation, maintenance and repairs of communications infrastructure, ensuring high availability and security at all times.
Secure Communication Networks: Expertise across a broad range of fixed/mobile, analogue/digital and wireless broadcast systems. In MOD role ensured highest standards of encryption and security.
Troubleshooting: Combines problem solving skills with technical expertise, led teams to carry out 1st and 2nd level field-based fixes, overseeing escalation to 3rd level support and resolution as appropriate.
Performance Optimisation: Continually seeks to improve signal strength and reliability of networks with appropriate concern for health and safety and cost effective solutions.
Team Leadership: Coached and performance managed HQ based teams of up to 30, allocating workload and training new engineers. Led field teams of 4 engineers, ensuring highest levels of delivery and managing morale in extremely arduous conditions whilst on operational tours.
Field Support: Experience leading site evaluation and selection. Extensive experience from British Army of rapid execution in remote and inhospitable conditions.
Stakeholder Engagement: Strong influencing and presentation skills – advised Army commanders and civil servants on telecommunications strategy.
Inventory Management: Controlled critical military telecommunications equipment in previous role, reporting on status and capabilities of inventory, liaising with procurement to build up stocks, tracking equipment out for repair and managing rapid deployment.
HF, VHF, UHF, Satellite Radio Communications.
Trunked Radio Systems, Digital Communications over Packet-Switched Networks.
Voice over Internet Protocol (VOIP); Digital Video Broadcasting (DVB).
TCP/IP Networking, MS Office.
TETRA (Airwave); Harris Radio Equipment.
Analogue and Digital Systems; Planning and Optimization.
Airmagnet Spectrum Analyser & Wireless Technologies; WiFi & WiMax
1999 – Dec 2013: Royal Signals Telecommunications Specialist, MOD (Army)
Shift Supervisor in Multi national Headquarters, providing 24 hour help desk for RF/IT systems with 1st and 2nd line support to customers, logging all faults and ensuring they were cleared in a timely manner.
o Responsible for the completion of all administration, documentation and shift reports.
o In conjuction with managers, provided personnel review input and objectives setting for the shift and junior staff.
o Managed specialist equipment and supervised audiovisual links between different units.
o Took responsibility for prioritisation and resolution of all faults that occurred on shift.
Advised commanders on communications strategy and tactics, identifying risks and suggesting mitigating solutions.
o Organised and delivered telecommunications demonstrations and presentations for senior military officers and civil servants both foreign and domestic.
Supervised and certified junior Communications Systems Engineers, ensuring they were competent to work independently.
o Created and implemented comprehensive training programme, allocating resources and instructors. Ensured all training was carried out to the highest standard and produced reports on all courses.
Managed daily operations of a 30 strong department, covering for senior management when required.
o Allocated work through the team according to capabilities and capacity.
o Managed performance management, professional development and welfare issues of junior staff, whilst in camp or during operations.
Maintained inventory and controlled £multi-million worth of military communications equipment.
o Reported on status and capabilities of communication equipment and vehicles.
o Ensured all equipment was tested prior to any deployment.
Ensured on- and off-site security was upheld to an extremely high standard.
Planned, produced and managed communications electronics instructions for communications installations including re-broadcast, Trunk networks and Data to support signals exercise and operations.
o Enhanced the connectivity of telecommunications systems, implementing secure Wide Area Networks (WAN) across the globe, encompassing skills in RF and Fibre networking.
o Carried out optimisation techniques including: proper antenna selection for optimal horizontal/vertical performance, updating of mechanical/electrical equipment, appropriate transmit power setting and antenna clearance for optimal site performance.
o Produced a data and voice network using a IT operating system called the Bowman Communications Management System
Led and implemented secure digital networks to remote locations.
o As Satellite Ground Terminal Supervisor managed communications link for the Operations Director in Afghanistan.
o Surveyed and composed reports on various RF spectrum activity from interference to frequency activity within an area in Afghanistan.
o Critical contribution to telecommunications training for 200 personnel, prior to deployment to Afghanistan.
EDUCATION & PROFESSIONAL DEVELOPMENT
Key Qualifications & Courses
PRINCE2 Foundation and Practitioner.
First Line Management – Level 3 Diploma, Chartered Management Institute (CMI)
Member of the Institution of Engineering and Technology (IET)
Telecommunications Advanced Modern Apprenticeship
Maintaining the Performance of Telecommunications Equipment – City & Guilds NVQ Level 3
Communication Information Systems Course, Defence College of CIS
Data Communications Course, Royal Military College, Shrivenham
Military Trunk System Managers Course (Packet switched network)
Previous Security clearance up to Top Secret.
Satellite Communications Operator/Manager
European Computer Driving Licence – Module 1-7
Full clean Drivers Licence – B, B+E
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