Experienced CTO Program Director

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Serial No: 10327

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Skills keywords: financial managemen, operations & implementation, project managmement

Short Bio:

Senior Executive currently in Saudi Arabia offering 20 years of experience within the telecoms / IT industry, delivering commercial profitability and operational excellence. Skilled in building from greenfield start-up to managing various technology departments and cross-functional teams in large PMO projects from start-up positions to scaling international operations in time constricted environments in both Europe and the Middle East.

Current location:  Riyadh Province, Saudi Arabia - View on map

Nationality: Irish

Preferred Sector of Employment:  IT and Technology, General Management

Spoken languages: english

Location I am interested in working: Anywhere

CAREER HISTORY

CTO, Bazy Technology Ltd., Saudi Arabia Apr 2012 – Present

Restructuring technology service & product organisation into 5 different technology Business Units OSP fibre optics / Wireless communications (IBS Mobile) / DC Power / Managed enterprise services & IT Services, with the main purpose of scaling a 600 strong organisations for growth and increased efficiency.

 Internal auditing so as to understand the strengths & weaknesses of the company and implement strategies to improve pre-sales, implementation and operational performance across all business units.

 Building a project management office and training PMs in basic project management (methodology Profit / Time/ Quality)

 Analysing un-profitable technology business lines for business case failures and improve profitability of existing operations.

 Restructuring the business lines to work effectively by meeting SLA/KPI measurement targets and provide proper accountability.

 Recruiting / Mentoring suitable senior departmental management to operate the technology service lines.

 Supporting Sales department in developing new service lines, business planning and client relationships (STC/Aramco/Mobily/SWCC etc.) building.

 Scaling the current technology departments to meet market demands including outsourcing.

 Developing strong reporting processes/data analysis for business plans / SLA and KPI Monitoring

 Aiding the strategic and technology roadmap development of the business across all units.

 Manage the introduction of Policies and Procedures and measure their performance.

 Conducting staff reviews and implementing bonus plans, training plans, Career Development, Knowledge Distribution, Saudisation, Succession mgt. and general mentoring and performance improvement.

 Work closely with finance in developing effective Cash flow planning, P/L Management, budget controls, invoicing.

 Helping to build an organisation based on process, rather than on individuals.

Owner/CTO/Operations Director, Glasnua Ltd., Ireland 2006 – 2011

 Co–founded the consultancy company with a focus on European telecommunications consultancy services, operational strategy and opportunity investigation.

 Won Irish Government tender to support an audit on national mobile broadband schemes (I-HSPA) funded by the national exchequer.

 Built a start–up telecom and technology consultancy, achieving a turnover of $700,000/year at peak.

 Developed a due-diligence / business & technology audit service to banks and private equity on European telecoms acquisitions.

 Won major tender for chief consultancy to Irish Government on the feasibility of building a new national next generation network NGN (FTTX) with a planned spend of €4B.

 Launched the business to provide broadband ‘power-line’ service for small business market.

 Worked from trials to market on developing a trial pilot BPL service with a national utility provider.

 Worked on EU working groups to develop Smartgrid and Smart metering networks.

CTO, Spinhalf Ltd, UK 2005 – 2006

 Responsible for building and supporting new services for IP hardware and software solutions through competitive benchmarking for customers. Managed lab testing, recruited and motivated cross-functional team, developed technology partnering, negotiated contracts, presented customer presentations and trade show displays and managed the closure of the business.

 Built customer field trials for hardware and software deployment.

Achievements

 Built an end-to-end supplier chain for CPE – provisioning – subscriber traffic usage monitoring – fibre DWDM technology.

 Built financial models to support ROI analysis.

Vice President of Global Implementation / Operations / Engineering with Liberty Global (MSO), The Netherlands 1997 – 2004

 Rolled-out start up ISPs across 14 countries on 3 continents before moving to operations and engineering, accountable for 250 IT staff across Europe.

 Key member of the management team in scaling a start-up broadband ISP division from a 2000 field trail to a 6 Million broadband subscribers business across 14 countries, through distribution of services and product lines.

 Built the PMO office/technical implementation teams which became the only specific department mentioned in the IPO as critical element requirement for the company valuation and IPO launch.

 Set-up a 24/7 world-class network operations centre to monitor and service ISP systems (data centres) and networks throughout the globe.

 Reduced operational budget by 40% (€25M to €15M) over a 2 year period during a major recession by scaling the business to handle more subscribers with a measured better quality of service (KPIs) and allowing greater operational transparency to senior management.

 Streamlined engineering design specifications to simplify management, trained mitigate business risks and reduce costs.

 Established a wireless department which secured a portfolio of wireless licences for new technologies such as MVDS (Broadband Wireless), WLL (Local Loop) and mobile technologies in EU.

Engineer/Planning Manager, Princes Holdings, Ireland 1992 – 1997

 Pioneered, developed and implemented nationwide radio propagation prediction tool, covering a franchise area of 28,000 sq kms and reduced operational costs by over €1.3M/year.

 Built a local efficient service operations centre.

 Managed GIS data services and 12 person team to design and plan HFC (Fibre/Coax) networks.

 Coordinated radio site surveys/ contracts, managed resources including equipment, vendors and contractors and responsible for installation, service, FTTx civil construction, scheduling, customer service and stock control.

COMPUTER SKILLS

 Proficient in using Microsoft Office Suite.

EDUCATIONAL QUALIFICATIONS

MEng. in Computer Systems, University of Limerick Present

Business Post-Grad for Entrepreneur and Business, Cork Institute of Technology 2007

Degree in Electronics and Management, Middlesex University 1992

Diploma in Industrial Studies, Middlesex University 1991

City & Guilds 271 Diploma Telecoms, Limerick Institute of Technology 1988