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CV, Executive Telecom Technology Manager for Saudi Arabia or Dubai

I am currently available for work
Serial No: 6622
(01/08/1977, male)
List top 5 skills: • account management, • business management, • strategic management
Short Bio:

I Have acquire so far a MBA degree in Strategic management and Bachelor degree in Computer Engineering. An astute professional with more than 17 years of rich and enormous experience in PMO & Portfolio & Program & Project Management, Technology Management, Account Management, Service Delivery, strategic Management; Strong organizational experience with expertise in multidimensional execution of projects for multiple clients; Monitor progress of the project at all stages; profound experience to maintain high quality standards to meet challenges of this fast-paced, high turn-over industry; multitasking ability to sketch plans, prioritize work and manage complex projects under aggressive timelines; tendency to thrive in dynamic and fluid environments while remaining pragmatic & focused; Highly, ethical, trustworthy & discreet.

• Background includes high level oversight of management in PMO & Portfolio & Program & Project Management, Strategic Management, Technology Management, IT Infrastructure and Services Management, Information Security Management, Business Development and Account Management.
• Possessing valuable insights, keen analysis and team approach to implement best practices to achieve business excellence. Adept at working in high pressure environments with strict deadlines and multiple deliverables
• Superior communications & interpersonal skills, with an ability to interact with wide range of people and multicultural environment.

Current location: 

Riyadh Province, Saudi Arabia - View on map

Spoken languages: 

English & Arabic

Locations I am interested in working:

saudi arabia



Core Competencies:

  • Portfolio/Program/Project Management,
  • EPMO/PMO Management,
  • Account Management,
  • Business Management,
  • Strategic Management,
  • Operations & Services Management,
  • IT/Network/Technology Management,
  • Information Security Management,
  • Risk/Audit Management,
  • Service Delivery Management,

Education:

  • Master of Business Administration in Strategic Management

Nixon University – USA

  • Bachelor of Computer Engineering

 King Saud University – Saudi Arabia

Languages:

  • Arabic as a mother tongue.
  • English.

Personal Details:

  • Nationality: Saudi.
  • Marital Status: Married.

Work Experience:

 

[4/2012 – Present] Etihad Etisalat Co. (Mobily)

Etihad Etisalat (Mobily) was established in 2004 by a consortium led by Etisalat, the UAE based telecom conglomerate. Mobily is the official brand name of Etihad Etisalat, renowned as the second mobile service provider in the Kingdom of Saudi Arabia.

The awarded 25-Year telecommunication mobile license was complemented by a subsequent purchase of a 3G license. Mobily is the 1st Saudi communications company to get an operation license for 3rd generation services and beyond. In December 2004, Mobily was listed on Tadawul Stock Exchange. Today, Mobily equates to 40%+ market share of the mobile subscriptions in the Kingdom.  In March 2008, Mobily was granted approval by CITC (Communication and Information Technology Commission) to acquire Bayanat al-Oula which was a licensed Data Service Provider for a price of SAR 1.5 Billion. And, in November 2008, Mobily acquired absolute majority stakes in Zajil, the leading Saudi ISP (Internet Service Provider).

Mobily owns vast majority shares in the Saudi National Fiber Network (SNFN) composed with 12,800 KM of structured fiber cable, panned into 7 fully protected rings covering 35 Saudi cities plus access to 60 major hub sites for telecommunications prime points of presence, and complimented with 20 inter-metropolis fiber loops in major Saudi cities. Furthermore, Mobily is a lead investor in prime global submarine cable projects that are expected to be operational in the near future.

Job Title:  

Executive Manager EPMO, Strategic & Technology Programs (Reporting to VP)

Responsibilities:

  1. I built new idea which it called KSP Key Strategic Portfolio; the idea was to connect all the key projects and programs to the objectives of company so every objective now we can measure the progress to achieve it.
  2. Mange overall of the Operations Programs & Projects with multimillions budget.
  3. Manage overall of the key strategic programs/projects on Mobily.
  4. Prepare the Methodology for Program/Project Management.
  5. Supports Program Managers to manage their programs.
  6. Provides tools, process and template support to facilitate continuous improvement and best practices
  7. Build the database of lessons learned
  8. Interfaces to program sponsor, project managers and EPMO
  9. Responsible of the program Charter creation and maintenance.
  10. Approves creation and cancelation of the projects within the program.
  11. Manages the dependencies between the projects of the program.
  12. Manages the project risks and issues escalated to the program level potentially impacting the business benefits.
  13. Ensures that projects are managed properly.
  14. Manage the expectations, relationships, and interests of multiple parties involved in the my business area
  15. Manage the operation of the Quality Assurance and contracting processes
  16. Manage the execution plans and timelines of multiple tasks and projects
  17. Monthly/Weekly meeting with the Program Manager/PM
  18. Provides monthly or weekly status and progress reports to the Sponsor.
  19. Provide monthly Summary Status Report to CEO/Executive Committee

[8/2008 – 3/2012] Innovative Solutions

My company specializes in providing Information Security, Mobile & e-business solutions and services with a unique blend of business expertise to its focused industry. From technology sourcing, infrastructure integration and software development, to fully manage and secure IT solutions and consulting services, we help our clients improve productivity, enhance performance and achieving their organizational goals.

Job Title:  

PMO/Project Director (reporting to CEO)

Also, I played multiple of roles:

  1. Program/Project Management.
  2. Information security consultation.
  3. Business Development.
  4. Account/Sales Management

Responsibilities:

1)       Built the mythology on project management to handle all the projects

2)       Monitor & control the process on all the projects.

3)       Managing operation tasks

4)       Manage the execution plans and timelines of multiple tasks and projects

5)       Managing the resources (team)

6)       Responsible for following issues with Customers and internally to fulfill project time line and deliverable.

7)       Report daily, weekly and monthly with the status of the project and any other required documents or reports.

8)       Ensure the deliverable are successful

9)       I mange Outsource projects (Manpower).

10)   I manage and monitor all the SLA and contracts with our clients.

11)   Working back-to-back with CEO to build relations and improve our picture with our clients.

12)   I manage outsource IT projects (manpower).

13)   Developer of projects and processes templates.

14)   Enforce the standards and guidelines of Projects Department.

15)   Identify and work to resolve projects and processes issues, risks and interdependencies.

16)   Prepare the P&L before PO and the end of project, and control it.

17)   Working with Finance Department to know the actual cost on all projects.

18)   Follow-up the payment with customers.

19)   Manage the expectations, relationships, and interests of multiple parties involved in the Company business area

 

[2/2005 – 7/2008] MDSArabia Group:

Established in 1967, Midis Group, formerly MDS Holdings gave rise to MDS – Arabia Ltd. Servicing emerging markets of the Middle East.

Providing professional and certified turnkey solutions for:

  • § Enterprise & Fault Tolerant Computer Solutions.
  • § Networking: LAN, WAN, Security, WLAN, …
  • § Structured Cabling Systems.
  • § S/W for Financial, Maintenance, Healthcare, etc..
  • § Site Preparation
  • § Electro-Mechanical systems (UPS, Precision A/C, Frequency Converters, Raised Floors, Chargers and Batteries, Fire Alarms , Fire Protection etc..).
  • § Power generation, Transmission and Distribution.
  • § Hospitality Systems (POS, access cards, etc…).

 

Job Title:  

Services & Support Manager (reporting to GM)

Responsibilities:

  • Supporting the GM in achieving the company goals and objective.
  • Responsible for day-to day running of a department.
  • Drafting support contract or proposals.
  • Ensure the effective performance of technical service function.
  • Manage all the Support, implement ion and Call Center teams.
  • Manage the SAL with all our clients.
  • I managed many of projects directly:
    • STC Helpdesk – First Level Support Project.
    • STC IPS TippingPoint Implementation Project.
    • STC Firewall Upgrade Project.
    • Inma Bank – Security implementation Project (Network Getaway, Web getaway, Email Getaway).

 

[12/2005 – 12/2006] Saudi Telecom Company STC

Saudi Telecom Company (STC), Information Technology Sector, General Directorate of Information Security, Information Security Solution.

  •  Projects Manager & Technical Support Supervisor
  • IT Security Consultant for the security operation center SOC.
  • Second level support and manage the first level support team for CyberGuard Security Products.
  • Implemented and supported the Tipping Point IPS (Intrusion Prevention System) Project.

[2002-2005] Mosques Department Corporation

It is under Ministry of Islamic Affairs; it is responsible for built and maintenance mosques inside and outside Saudi Arabia.

Job Title:  

General Manger of the Branches (reporting to GM)

  • To manage all the branches
  • To manage the Network & Systems on the organization.

[2001-2002] Faisaliah Group

It is a major in Information Technology; the group responsible for many of companies (ex. Sony, HP, Toshiba, Awalnet  …etc).

Job Title:  

Technical Support Engineer

  • I provided the support to all the Group Staff and companies
  • I maintain all the devices under the group PC, Printers, … etc.
  • To maintain the Servers and storage and to get the backup on regular basis.

[1994-2001] Family Business

It’s Family companies we working in different sectors: real estates, Trade Center, constructions company and factory sweets, also we have many of shops like electrical/Computer, Foods, Clothes..etc.

Job Title:  

General Manager:

  • To manage all own business activities, resources, vendors and contracts.
  • To manage the CAPEX & OPEX.

Training & Professional Certifications:

 

  • PMOC.
  • Program Management – PgMP
  • Project Management – PMP
  • CCNA (Cisco Certified Network Associate) Academic.
  • MCSE (Microsoft Certified Systems Engineer) Diploma.
  • Wireless Networking Security.
  • PKI (Public Key Infrastructure) Unicert Core Configuration & Administration.
  • CTSPA (Total Stream Protection Administration), CyberGuard Firewall.
  • CFSA (Firewall Security Administration Course), CyberGuard Firewall.
  • WWSA (Web Washer Security Administration), Web filter.
  • Advanced Technical Security Products Training Course (IPS).