A high academic achiever with considerable experience gained working in the banking and financial sectors. Utilises excellent communication skills to build rapport with customers, ensuring a full understanding of their requirements and tailoring services accordingly. Attentive to detail when handling large volumes of cash and when processing transactions utilising various banking systems.
Career Summary
2012-date AL ANSARI EXCHANGE CO, DUBAI, UAE
Remittance Dirham’s Cashier
• Processing foreign currency exchange transactions for customers as well as providing remittance services worldwide
• Coordinating Telex transfers, instant money transfers and Western Union money transfers
• Topping up international mobile phones and dealing with utility bills collection, credit card encashment and corporate cash collection
2009-2012 PUBALI BANK LTD, DHAKA, BANGLADESH
Senior Officer
• Carrying out a range of banking activities and transactions on behalf of customers with the primary focus on providing a high standard of service
• Responsible for posting clearing checks and issuing checks, paying orders and bills collection as well as posting Electronic Fund Transfer (EFT)
• Processing Western Union money transfers to recipients in various global destinations in accordance with procedures
• Ensuring accuracy and attention to detail when cross-checking various different vouchers and securities papers
• Additionally responsible for preparing and submitting a daily transaction report
Additional Experience
Undergraduate Teaching Assistant, United International University, Dhaka, Bangladesh (2007)
Representative of Pubali Bank Ltd at the Bank & Non-Bank Financial Institutions Fair (2009)
Participating in the Asian International Trade Fair as a representative of Pubali Bank Ltd (2009)
Education and Qualifications
MBA: Concentration on Finance & Bank Management – GPA 3.44/4.00 (2011)
State University of Bangladesh
Modules: Corporate Finance, Investment & Portfolio Management, International Finance and Strategic Brand Management
BBA: Concentration on Marketing Management – GPA 3.55/4.00 (2008)
United International University, Bangladesh
Modules: Service Marketing, Consumer Behaviour, Integrated Communication, Global Marketing, Strategic Management and Economics
HSCE: Higher Secondary Certificate Examination – Business Studies (2003)
Dhaka City College, Bangladesh
Professional Development
International English Language Testing System (IELTS) Score 6.0 (2013)
Anti-Money Laundering & AML Compliant Training (2012)
Foundation Course for Senior Officer (2010)
Supervision of Banking System for Senior Officer (2009)
Skills Development Program (2007)
IELTS: Listening: 5.5, Reading: 5.0, Writing: 6.5, Speaking: 6.0, Overall: 6.0
Further Skills
Languages: Fluent English and Bengali; Intermediate Hindi and Urdu
Interests Include: Word, Excel, PowerPoint and Photoshop