A dynamic human resource (HR) professional offering 6+ years of strong cross industry experience in HR recruitment, HR projects, Business Process Outsourcing (BPO) support, Technical support and quality. Good understanding of talent management activities. My professional skills includes but not confined to, good management and leadership skills, excellent customer service, stakeholder management, presentation, problem solving, critical thinking and organisational abilities.
Bachelor of Engineering (Information Technology) – Aurangabad University, India (2006)
Pursuing MBA at Newcastle University, Newcastle Upon Tyne, UK. – 2014 – 2015
Senior Executive – Talent Acquisition Bangalore, India (Feb 2014 – Aug 2014)
Wipro BPO, a part of Wipro Ltd a global information technology, consulting and outsourcing company with 154,297+ employees serving clients in 175+ cities across 6 continents started their BPO operations in 2002 in India. Wipro is India’s largest multinational company.
Performed a role of talent acquisition partner for transitioning contract to core conversion cases for Bangalore team.
Employee point of contact for all queries related to their transition to core role.
Responsible to look after the compliance issues in the conversion process. Highlighting any issues to the respective process heads and take tough decisions against the faulty cases.
Managed campus recruitment drives for hiring at different locations in India.
Managed to achieve a target of hiring 150+ numbers for a new BPO setup in less than 2 months.
Process Expert – Recruitment Pune, India(Feb 2010 – Feb 2014)
Maersk Global Service Centre’s (India Pvt Ltd)
Maersk Global Service Centre (Maersk GSC) a fast growing, business process captive shared service centre, part of Maersk Group (APMM) worldwide and provides services to the A.P. Moller. Maersk GSC. It has 10,000+ employees across Philippines, India and China. With HQ in Copenhagen it handles service delivery and business relationship management for APMM business units and management for GSC offices.
Customer Services India Pvt Ltd (Jan 2009 – Oct 2009)
Customer Service Executive Pune, India
Led a team of 10 executives and responsible for their quality control.
Conducted training for all the new joiners in the technical process.
Handled live inbound calls and solved customer queries through online trouble shooting for broadband service.
Customer Service Executive Pune, India (Jan 2006 – Nov 2007)
Andromeda Marketing Pvt Ltd
Before you fill out our registration form, we feel it necessary to pass on some important information.
After completing our registration process your details are checked over by our Validation Team. Their task is to upload suitable submissions or delete.
Registrations that pass validation automatically produce an online CV Profile. Due to the popularity of our website profiles are widely seen by prospective employers. On a daily basis we receive many Profile enquiries.
By following our guidelines your profile will pass our validation process.
Key points to note
Your aim should be to produce a fantastic online CV Profile.
Our task is to find you meaningful employment.