CV, Czech Interpreter, managerial experience, seeks work in the world

I am currently available for work
Serial No: 11389

Skills keywords: administration, catering, interpreter, manager, technology
Short Bio:

I had actually started my career in a catering sector in the 5* Intercontinental Hotel in Malta, where i had the pleasure to serve the Queen of Britain and the Italian Prime Minister.
Couple of years later, i had broadened my skills by having a manager-orientated job in England whilst having a translating job on the site.
I am wiling to learn and with my already travelled years in industry, i am not afraid to try new things anywhere in the world.

Current location: England, United Kingdom - View on map
Nationality: Czech
Preferred Sector of Employment:  General Management, IT and Technology, Hotel and Catering
Spoken languages: Czech, english, Slovak
Location I am interested in working: Anywhere

Employment

2010 – 2013

Manager, B&Q Coffee Shop

Main duties:

• Team leader responsibilities, including:

o Sorting wages

o Stock control

o Staff management

o Training

• Dealing with complaints; general customer service

• Completing paperwork and closing books

• Preparing meals and snacks for customers to order and pre-prep of goods

• Cash handling; dealing with suppliers and completing stock taking

2007 – 2010

Supervisor, B&Q Coffee Shop

Main duties:

• Supervision of several members of staff

• Dealing with customer enquiries

• Serving customers, taking orders and payments; cash handling

• Presenting promotion

• Inputting delivery invoices and sale figures

• Preparing meals and snacks for customers to order and pre-pre of goods

• Going over orders with suppliers; stock taking

2007

General Assistant, Hare and Hounds

Main duties:

• Serving customers and taking orders; cash handling and till operation

• Taking reservations; answering telephone calls

• Working behind the bar; waitressing duties

• Helping in kitchen and cleaning when required

2004 – 2006

Waitress/Bar staff, Intercontinental Hotel in Malta

Main duties:

• Serving food and beverages to VIP guests including:

o HRH Queen Elizabeth II

o Italian President

o Prime Minister of Malta and others

• Working in banqueting and fine dining; buffets and lobby bar

• Serving customers and taking orders

• Sorting till float; cash handling and till operation

• Supervising members of staff and training them

Guest Service Operator, Intercontinental Hotel in Malta

Main duties:

• Answering telephone calls; transferring calls to others

• Sorting out faxes and mail

• Updating client records

• Training on customer assessment and customer service

I was praised for efficient service, high standard of service and obtained two complimentary letters from customers.

2002 – 2004 – Waitress, Bukkett restaurant

Qualifications/Training

I have achieved the following:

• GCSE English

• OCR Level 1 in Administration

• OCR Level 1 for IT users

• ECDL

• Maltese language certificate

• Russian Language Diploma (first year)

I completed a ‘BTEC National Diploma equivalent’ in Prague, which covered:

• Czech and Literature

• Accountancy

• Marketing

• Administration

• Business Law

• Statistics

• Banking

• IT

• English