CV, Computer and Information Security Professional Targeting UK
I believe the secret of success is to start from scratch and keep on scratching, Formal education will make us a living whereas self-education will shape our fortune!
Masters In Computer Security, EPITA, Paris
With 25 months of my professional experience in technical support and marketing, I am capable of working with business owners and young professionals.Gained global client handling experience and have strong affinity with technology
Paris - View on map
Indian
IT and Technology, Banking Insurance and Financial Services, Transport and Logistics
english, french, Tamil
africa, Australia, austria, Belgium, brazil, Central America, Congo, Dem. Rep. of the, Cook Islands, Czech Republic, Djibouti, Germany, greece, Ireland, United Kingdom, United States
Belgium, Czech Republic, France, Germany, greece, Hungary, India, Luxembourg
Profile
An industrious and dynamic professional with more than 3 years of experience in IT sector. Has hands-on experience in providing IT support to various organizations as well as handling virtualization technologies, TCP/IP, business writing and Linux scripting. Adept at handling Operating Systems, CRM tools, VPN configuration and Avaya. Highly skilled at designing and implementing SharePoint sites and configuring users, group & permissions in domain controller. Has in-depth knowledge and practical experience on layer3 routing & layer2 switching.
Key Skills
• Project & Operation Management
• Project Plans & Schedules Preparation
• TCP/IP Networking & Configuration
• Hardware & Software Testing
• Process Analysis & Development
• Customer Service Quality Maintenance
• Resource Allocation & Management
• Incident Analysis & Safety Management
• Team Coordination & Support
• Analytical & Managerial Skills
• Good Interpersonal Skills
Professional Experience
1. RENAULT (FRANCE)
Apr 2015 to Oct 2015
Designation: Operations Support Trainee
Job Responsibilities
• Developing and managing project plans while providing status updates to top management
• Designing and implementing SharePoint sites and configuring users, group & permissions in domain controller
• Working in both ad-hoc and complex report environments using SAP business objects XI 3.1
• Deploying a solution using Excel Macro for managing three different databases and ensuring refining reports for the business needs of workforce/workload analysis
2. CSS CORP (INDIA)
Nov 2011 to Dec 2013
Designation: Senior IT Support Engineer
Project: Belkin, Net Gear
Project Responsibilities
• Level 2 support of resolving enterprise network issues through on-call and remote access dealing with LAN/WAN issues etc. as a trusted advisor inside technology area
• Contributing for deployment of security devices like checkpoint firewalls and interacting with clients in drafting call flow processes, handling escalations and managing RMA for SOHO products
• Handling networking & configuration of TCP/IP and performing testing of any new hardware & software
• Managing Cisco & HP switch configuration in particular VLAN configuration/troubleshooting
• Maintaining quality in service provided to customer and personal metrics to meet KPI goals
Highlights
• Worked with enterprise managers to analyze computing and network needs and run diagnostics on systems for system stability in a challenging 24*7 environment
• Provided pre-sales and post-sales technical consulting for UK and USA clients with CSAT of 4.75/5
• In-depth knowledge and practical experience on Layer3 routing and layer2 switching
Qualifications
• Masters (BAC+5) in Computer and Information Security, EPITA, Paris, France in 2015
• Bachelors (BAC+4) in Computer Science Engineering, Anna University, Tamil Nadu, India in 2011
ACADEMIC PROJECTS
Masters Projects
• Stars in the Cloud: www.starsinthecloud.com Developed data storage securing software. For example, account management for password maintained by an individual user using PHP/MYSQL, Linux
• Project EpiNet: Developed a mobile app for the school using ‘MIT app inventor’
• Project Ganaxa: Developed complete planning life cycle and budgeting for a web based project using ‘Microsoft Project’
Certifications
• CCNA – 2013
• ITIL-v3 – 2015
• BULATS (Business Level Test for English) – 2012
• French – B1 – 2015
Academic Achievements
• Got an award for excellence in quality delivery of customer service 2013
• Won the Galaxy Award of CSS CORP for the best team in contribution to the business year 2012 and Lead for International Integration at EPITA
Personal Details
Date of Birth: May 30, 1990
Languages Known: English, French and Tamil
Visa Status: Valid French Work Permit until 2017