CV, Computer and Information Security Professional Targeting UK

Available

Serial No: 34997

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Skills keywords: Data, networking, project management, sap tools, senior it support, sharepoint

Short Bio:

I believe the secret of success is to start from scratch and keep on scratching, Formal education will make us a living whereas self-education will shape our fortune!
Masters In Computer Security, EPITA, Paris
With 25 months of my professional experience in technical support and marketing, I am capable of working with business owners and young professionals.Gained global client handling experience and have strong affinity with technology

Current location:  Paris - View on map

Nationality: Indian

Preferred Sector of Employment:  IT and Technology, Banking Insurance and Financial Services, Transport and Logistics

Spoken languages: english, french, Tamil

Location I am interested in working: Anywhere

Profile

An industrious and dynamic professional with more than 3 years of experience in IT sector. Has hands-on experience in providing IT support to various organizations as well as handling virtualization technologies, TCP/IP, business writing and Linux scripting. Adept at handling Operating Systems, CRM tools, VPN configuration and Avaya. Highly skilled at designing and implementing SharePoint sites and configuring users, group & permissions in domain controller. Has in-depth knowledge and practical experience on layer3 routing & layer2 switching.

Key Skills

• Project & Operation Management

• Project Plans & Schedules Preparation

• TCP/IP Networking & Configuration

• Hardware & Software Testing

• Process Analysis & Development

• Customer Service Quality Maintenance

• Resource Allocation & Management

• Incident Analysis & Safety Management

• Team Coordination & Support

• Analytical & Managerial Skills

• Good Interpersonal Skills

Professional Experience

1. RENAULT (FRANCE)
Apr 2015 to Oct 2015
Designation: Operations Support Trainee

Job Responsibilities

• Developing and managing project plans while providing status updates to top management

• Designing and implementing SharePoint sites and configuring users, group & permissions in domain controller

• Working in both ad-hoc and complex report environments using SAP business objects XI 3.1

• Deploying a solution using Excel Macro for managing three different databases and ensuring refining reports for the business needs of workforce/workload analysis

2. CSS CORP (INDIA)
Nov 2011 to Dec 2013
Designation: Senior IT Support Engineer

Project: Belkin, Net Gear

Project Responsibilities

• Level 2 support of resolving enterprise network issues through on-call and remote access dealing with LAN/WAN issues etc. as a trusted advisor inside technology area

• Contributing for deployment of security devices like checkpoint firewalls and interacting with clients in drafting call flow processes, handling escalations and managing RMA for SOHO products

• Handling networking & configuration of TCP/IP and performing testing of any new hardware & software

• Managing Cisco & HP switch configuration in particular VLAN configuration/troubleshooting

• Maintaining quality in service provided to customer and personal metrics to meet KPI goals

Highlights

• Worked with enterprise managers to analyze computing and network needs and run diagnostics on systems for system stability in a challenging 24*7 environment

• Provided pre-sales and post-sales technical consulting for UK and USA clients with CSAT of 4.75/5

• In-depth knowledge and practical experience on Layer3 routing and layer2 switching

Qualifications

• Masters (BAC+5) in Computer and Information Security, EPITA, Paris, France in 2015

• Bachelors (BAC+4) in Computer Science Engineering, Anna University, Tamil Nadu, India in 2011

ACADEMIC PROJECTS

Masters Projects

• Stars in the Cloud: www.starsinthecloud.com Developed data storage securing software. For example, account management for password maintained by an individual user using PHP/MYSQL, Linux

• Project EpiNet: Developed a mobile app for the school using ‘MIT app inventor’

• Project Ganaxa: Developed complete planning life cycle and budgeting for a web based project using ‘Microsoft Project’

Certifications

• CCNA – 2013

• ITIL-v3 – 2015

• BULATS (Business Level Test for English) – 2012

• French – B1 – 2015

Academic Achievements

• Got an award for excellence in quality delivery of customer service 2013

• Won the Galaxy Award of CSS CORP for the best team in contribution to the business year 2012 and Lead for International Integration at EPITA

Personal Details

 Date of Birth: May 30, 1990

 Languages Known: English, French and Tamil

 Visa Status: Valid French Work Permit until 2017