I am a highly motivated, assertive and dependable individual with outstanding interpersonal and numerical skills as well as good integrity. I consistently strive for the utmost quality whilst applying initiative and discipline towards optimising an excellent result in all that I do.
I am a highly motivated, assertive and dependable individual with outstanding interpersonal skills as well as good integrity. I consistently strive for excellence and I feel comfortable working in fast-paced, high-pressure environments, as I am organised and logical.
o Strong problem solving skills
o Creative thinking
o Project Managing
o Advance Level of Microsoft Office Package: Word, Access, Excel, PowerPoint, Visio, SharePoint.
o Programming: Auto Cad, Matlab, Mac Software
Education & Qualifications
University of Birmingham, Birmingham Sep 2010 – Jun 2013
BEng Chemical Engineering with Business Management
Modules include: Thermodynamics, Chemistry, Corporate Finance and Economics
St Francis Xavier 6th Form College, London Sep 2007 – Jun 2009
3 A Levels: Mathematics, Physical Education, Biology
1 AS Level: Chemistry
Virgo Fidelis Senior School, London Sep 2002- June 2007
13 GCSE’s including:
English, Mathematics, Statistics, Business Studies
Lloyds Banking Group (Momenta Projects), London
November 2014 – July 2015
Business Review Case Handler
o Responsible for reviewing Lloyds and TSB’s customers insurance complaints, in accordance to FCA regulations
o Proficient use in various Insurance Systems including: Charter, HUON and SINs, collecting and analysing data to attain reliable and accurate results.
o Providing great attention to detail when performing tasks, such as inputting sensitive data accurately onto spread sheets and systems.
o Liaising with clients to gather detailed information on their complaint, and obtain a thorough recollection of the point of sale.
o Managing a heavy workload in order to achieve personal and team targets.
Move Back To Nigeria Ltd, London
October 2014 – Present
o Sourcing relevant, reliable and accurate information to benefit individuals who are planning to migrate back to Nigeria.
o Interviewing individuals who have already moved back to Nigeria to get a detailed account of their experience and publishing it onto the website.
o Liaising with a number of different organisations in order to set up syndication with them and movebacktonigeria.com.
Pipeline and Products Marketing Company LTD (Subsidiary of Nigerian National Petroleum Corporation), Nigeria
Oct 2013- Mar 2014
o Interning within the Oil Movement and Quality Control department.
o Assembling, reviewing and investigating data to create accurate daily and monthly reports on the Nigerian Refineries Unit operations, Crude Oil and Product Pumping status’.
o Extensively liaising with a variety of colleagues who were mainly based off site in order to collect the correct information required to identify the underlying principle reasons for the operations.
o Researching current information about the energy industry specifically oil and gas, in order to assess any problems that may occur and keep up to date with the industry news.
o Utilising my Microsoft Excel knowledge and providing innovative ideas to make the reports more accurate, reliable and quicker to complete.
o Providing training and guidance to Junior Colleagues on preparing reports and various Software including Microsoft Excel and PowerPoint.
o Working in the Executive Director of Operations office as a Personal Assistant.
Talent Quest, London
o Responsible for calling up businesses and asking them to fill out a company questionnaire
o Building up rapport with the customers.
o Ensuring information was accurate and reliable
The Challenge, London
June 2012– Sep 2012
o Responsible for leading groups of 12 children between the ages of 15 – 16.
o Organising and assisting in daily activities whilst formulating imaginative ways of teaching future sessions.
o Providing consistent support and assistance with any queries the children or their parents had.
Brook Street, London
Aug 2011 – Sep 2011
Call Centre Agent
o Guiding students through London South Bank University’s degree clearing application system.
o Effectively responding to any enquires or requests while efficiently handing vast amounts of telephone calls
Off to work agency, London/Birmingham
Sep 2010 – November 2012
o Waitressing, cashiering and general assistance at a variety of events including weddings and football matches.
o Providing friendly, fast and courteous service to customers ensuring they were left feeling satisfied.
Santander, London July 2010 – September 2010 Customer Service Assistant
o General cashiering duties including handling large transaction volumes, responsibility for the accuracy of my till, identifying any unusual or fraudulent activities, promoting products and working towards targets.
o Providing exceptional cashier service, building good relationships with customers.
River Island Retail Company, London
Jun 2008 – Sep 2009
o Assisting customers throughout their shopping experience, till work and restocking.
o Providing excellent customer service skills and product knowledge to maximise sales.
Achievements & Responsibilities
Treasurer of University of Birmingham Prince’s Trust Million Maker
o Treasurer for University Prince’s Trust Million Maker, a group who raised money to provide underprivileged children with mentors.
o Fundraising through various activities such as cake sales, mini marathons and fancy dress days.
o Liaising with members of the public and different organisations to increase awareness of the cause.
Science and Maths Tutor
o Teaching children between the ages 11-14 Maths, Biology, Chemistry and Physics.
o Identifying any issues the child may have and working with them to overcome them.
Treasurer of the Student Council
o Sole responsibly in the management of the funds.
o Attending regular committee meetings aimed to discuss, resolve and address students’ issues and requests in a clear and positive manner.
Captain of Netball Team
o Organising training and arranging matches.
o Working with the coach and motivating players to perform at their best.
Team Leader for Carnival Arts Group
o Teaching the Youth Team arts and design skills, as well as dance routines and learning how to walk on stilts.
o Leading the Youth Team performances at the Carnivals.
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