I will start with my strengths. I've been working since I was fourteen years old in the sector of customer service and sales! As I gained work experience I exceeded my sales targets and got compliments from customers! I also attended SAIT Polytechnic for the Energy Asset Management Program. I not only got great grades but I got a scholarship as well! After SAIT I went to work for ATB Financial for little more than two years while there I learned a lot about finance.
• Southern Alberta Institute of Technology
Diploma in Energy Asset Management
MacPhail School of Energy (2009-2011)
Applicable Subjects- Organizational Behaviour, Professional Communication and Presentation Skills, and Professional Communication Skills II
• Sir Winston Churchill Senior High School
Completed High School Diploma (2006-2009)
Jason Lang Scholarship received
• Chapters, Calgary (Jan 2014- May 2014)
Customer Experience Representative IndigoTech
Use cash, product and technology experience to assist customers.
Clean and organize store.
Open and close responsibilities.
• ATB Financial, Calgary (Oct 2011-Jan 2014)
Customer Service Specialist
Assisting clients calling for Credit Card enquiries, taking new applications, increasing credit limit and cross selling other products
Provided clients with professional courteous service on a wide variety of banking functions. Functions included – ABM limit increases/decreases, stop payments, Stop EFT, auto transfers, cheque orders, and balance inquiries.
• Showcase, Calgary (February 2011- October 2011)
Customer Service – Provide assistance to walk in customers by explaining the product and their benefits
Sales – Achieved Sales and Extended Service Plan Target
Cash Register – Dealing with cash and balancing the register
Open and close responsibilities
Proficient in Microsoft Office ( Word, Excel, PowerPoint, Access)
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