CV, Business Process Analyst Seeking work in UAE
Process Documentation:
• Maintain Enterprise Process Architecture (EPA)
• Discover all As-Is processes across SAMA and locate them in Enterprise Process Architecture.
• Collect & analyze information about As-Is processes from stakeholders.
• Model As-Is process workflow & review it with stakeholders.
• Create As-Is process manual & review it with stakeholders.
• Publish As-Is process workflow & process manuals in Excellence Portal.
• Do A Quality Assurance check for every process before publishi
Riyadh Province, Saudi Arabia - View on map
Saudi Arabian
Banking Insurance and Financial Services, Oil, Gas and Energy, other
Arabic, english
American Samoa, Arabia, Saudi, Australia, austria, Bahrain, brazil, canada, Dubai, France, Ireland, kuwait, new zealand, Oman, qatar, Singapore, spain, Swaziland, Sweden, switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Arabia, Saudi, Bahrain, Dubai, kuwait, new zealand, qatar, saudi arabia, United Arab Emirates, United Kingdom
Experience
Saudi Arabian Monetary Agency (Central Bank of Saudi Arabia)
Business Process Analyst Nov 2012 – Present
Process Documentation:
- Maintain Enterprise Process Architecture (EPA)
- Discover all As-Is processes across SAMA and locate them in Enterprise Process Architecture.
- Collect & analyze information about As-Is processes from stakeholders.
- Model As-Is process workflow & review it with stakeholders.
- Create As-Is process manual & review it with stakeholders.
- Publish As-Is process workflow & process manuals in Excellence Portal.
- Do A Quality Assurance check for every process before publishing it
- Analyze workforce to organizational units
- Models “as-is” and “to-be” business processes using EPC and BPMN2.0
- Conducts interviews with various business organizational units to gain insight on current state of processes.
Process Improvement:
- Conduct workshops with process stakeholders in order to improve the process using BPTrend Methodology
- Determine & schedule processes that are subject of improvement.
- Conduct workshops with all process stakeholders.
- Analyze process, list all problems & root causes of problems that affect process performance.
- Suggest solutions to eliminate all problem root causes.
- Redesign process according to findings & best practices.
- Update To-Be process workflow & process manuals in the Portal.
- Develops and maintains effective relationships with the client, management, and team members.
- Created and deployed KPIs to measure adoption rate of new process improvements.
- Identified opportunities for improvement in operational performance.
Process Performance Measurement:
- Define KPIs for To-Be processes.
- Receive & analyze process performance report sent by process owners.
- Monitor current & target process measures.
- Report process performance to top management.
Process Implementation:
- Redesign selected “to be” processes in line with SAMAnet, mainframe and any other interface.
- Ensure the conduct of user-acceptance “business-side” testing of the automated process, and coordinate with IT if required.
- Review reports on the overall performance of automated systems and seek continuous improvement
Process Improvement Team Leader
High Quality Establishment | Supervisor Jan 2004 – Nov 2004
Skills
- Business Process Improvement
- Business Process modeling and Notation 2.0 (BPMN2.0)
- Event driven Process Chain (EPC)
- Business Information Center (BIC) Platform
- Visio
- Signavio
- Ability to Lead and work in a team and Individually
- Work on Windows, Apple Operating System environments
- Excellent listening skills as well as oral communication skills
- Ability to work independently and successfully to meet timelines
Course & Qualifications
- Mastering People Management & Team Leadership at Oxford Management, London
- Advanced Presentations And Public Speaking With High Personal Impact at Informa Middle East, Dubai
- Advanced Business Writing at Meirc Training and Consulting, Dubai
- Business Intelligence: Data Analysis and Reporting Techniques at Meirc Training and Consulting, Dubai
- Lean Six Sigma Green Belt at Queensland University of Technology (QUT), Australia
- Certified International Change Manager – CICM™ By International Academy of Business and Financial Management
- Improving Processes Training Course By Leonardo Consulting
- Measuring Processes Training Course By Leonardo Consulting
- Modeling Excellence Seminar By Leonardo Consulting
- The Effective Facilitator Training Course By Leadership Strategies
- Business Process Modeling and Notation 2.0 (BPMN2.0) Training By GB TEC
- Business Information Center (BIC) Platform Training By GB TEC
- Business Process Management Enterprise Architecture By BPTrend Associates
- Business Process Management Professional at BPTrend Associates
- Executive Training on SAP Business By Design at Queensland University of Technology (QUT), Australia
- Training Course in Business Process Modeling and Notation (BPMN 2.0) at Queensland University of Technology (QUT), Australia
- Seminar in Business Process Modeling and Notation (BPMN 2.0) at Queensland University of Technology (QUT), Australia
- Conference in Mastering SAP Plant Maintenance By The Event Group Queensland, Australia
Education
Queensland University of Technology
July 2012 Master of Information Technology – Enterprise System
Queensland University of Technology
July 2010 Bachelor of Information Technology – Information System