Team management, Yield management, Travel industry,Tourism industry, Airline industry, Freight forwarding.
Since September 2014
following a course of supply chain and inter modal transportation : Road, Train, Air Cargo, Shipping.
From January 2012 – March 2014
REGION FRANCE MANAGE, TRAVEL 24-DEALS.FR
Launch Travel24-deals operations in France, Belgium (French part), Switzerland (French Part)
Hire, coach and mentor a team of Sales Executives and Sales Associates (9 people).
Manage strategic accounts (major hotel chains, independent hotels ,tour operators, tourism boards, airlines…) in the region to ensure maximum revenue generation.
CRM activities :data and updating the portofolio (follow up and leads management)
Public relations and communication activities in the French Hotel industry: professional magazines and websites dedicated to hospitality activities,
Workshop with hoteliers, exhibitions
Coordination with the call centre service: Teleprospection campaigns – outbound calls and script configuration and customer support :editorial and internet releases
September 2007-December 2011
RATE TIGER SALES MANAGER
FRANCE CHANNEL AND ELECTRONIC DISTRIBUTION (TRAVEL AND HOTEL INDUSTRY)
Booking, Engine, Property Management System, Electronic Distribution, Webmarketing : PPC, SEO, Competition analysis tools.
Rate Tiger eRev Max is Europe’s leading Hotel online Distribution Management tool
Research and identify business opportunities and develop a commercial strategy
Establish an understanding of each prospects’business objectives and match these with Rate tiger expanding range of services to maximise and create business opportunities.
Establish contact with and influence key decision makers in order to grow our distribution network
Negotiate and close profitable deals in line with company ROI guidelines
Manage all processes leading up to and securing new distribution deals i.e. leads, prospecting, establishing first contact, meetings, contracts, integration and carrying out timely follow-ups
Arrange and attend meetings with key distribution prospects in order to secure deals.
January 2004 to September 2007
PRICING AND REVENUE MANAGEMENT GROUPN ANALYST
Responsible for analysis of assigned markets: UK, Scandinavia, Northern Europe, South Corea, Indonesia, Australia, New zealand
Maximize revenue by maintaining market competitive pricing and through effective revenue management decisions.
Thorough understanding of revenue management practices and procedures and basic pricing knowledge.
Duties and Responsibilities:
-Develop maintain and adjust revenue management strategies by market in order to maximize revenue
-Monitor effectiveness of revenue initiatives
-Monitor advance booking performance in assigned markets
-Develop overbooking strategies for assigned markets
-Oversee pricing structure in assigned markets to maintain market competitiveness
-Recommend and implement pricing and revenue management strategies in order to maximize revenue
-File new fare and fare changes through Airline Tariff Publishing Company (ATPCO)
-Perform ad hoc analysis as needed
DETAILS OF EARLIER EXPERIENCE CAN BE PROVIDED UPON REQUEST
September 2007 to November 2007
Hotel Revenue Management Certificate
Cornell University New York (5 Course Certificate from Cornell University)
– Introduction to Hotel Revenue Management
– Forecasting and Availability Controls in Hotel Revenue Management
– Pricing and Distribution Strategy in Hotel Revenue Management
– Overbooking Practices in Hotel Revenue Management
– Non-traditional Application of Hotel Revenue Management
March 1993 to September 1994 (18 months)
Master Msc in Tourism Management
Principal subjects/occupational skills covered : Marketing, Finance, Communication, Advertising, Accounting, Management, Computer skills and commercial law. Specializations: Sales, tourism Marketing.
Level in national classification : BAC + 5 (5 years after the General Certificate of Education)
October 1987 to December 1988
April Fortier Tourism Institute Montréal
Associate Degree specialized Marketing Tourism
Principal subjects/occupational skills covered : Marketing, Tourism Planning and Development.
Level in national classification : BAC + 2 (2 years after the General Certificate of Education)
September 1980 to June 1984 (4 Years)
Rouen University Normandie France
Bachelor Sciences in Economic Sciences
Principal subjects/occupational skills covered : General Economy.
Level in national classification : BAC + 3 (3 years after the General Certificate of Education)
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