CV, Business Administrator Seeking Work In Australia

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Serial No: 24113

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Skills keywords: brand management, business development, customer services, marketing, operations management, sales, supply chain management

Short Bio:

I am a fast learner and a knowledge seeker professional.
I have an extensive experience of Supply Chain Management in World's 4th Largest Oil and Gas company.

I am always curious about knowing trends, people, behaviors and applying different strategies in difficult situations,

Friends know me as a highly creative marketer who can always be trusted to come up with a new approach.

Current location:  Punjab, Pakistan - View on map

Nationality: Pakistani

Preferred Sector of Employment:  Oil, Gas and Energy, Hotel and Catering, Marketing

Spoken languages: Basic French, english, punjabi, Urdu

Location I am interested in working: Anywhere

Qualifications & Education

COMSATS Institute of Information Technology, Islamabad Campus 2009 – 2013

Bachelor of Business Administration (Honors) Marketing Majors

Relevant Courses: Business Communication Workshop, Management Practices,

Marketing Management, Global Business Management,

Strategic Management, Brand Management, Service Marketing

Islamabad Model College for Boys, F-10/3: Intermediate in Pre-Engineering 2007 – 2009

Career Summary

TOTAL Parco Pakistan Limited
Aug 2013 – Now

 Customer Support Executive in the Operations Department

 To plan/schedule and execution of all fuel orders for both Retail (277 customers) and CSD (835 customers) channels

 To perform planning/scheduling to optimize logistics resources to the maximum possible extent

 Reverse logistics (Cancellation of SOs, deliveries, shipments, invoices and STOs)

 Maintaining cordial customer relationship

 Handling of customer complaints

 Handling of regarding cases

 Logistics reporting and KPIs

TOTAL Parco Pakistan Limited
July – Aug 2012

 Intern in the HR & A Department

 I developed the database of hospitals of all over the Pakistan. Database included updated respective maps for convenience in finding the desired hospital.

 Campus Ambassador of TOTAL in CIIT

TOTAL Parco Pakistan Limited
July – Aug 2011

 Intern in the HSEQ Department

 I assisted in the documentation and implementation of Environmental Management System ISO 14001 standard.

 Participated in the monthly depot fire drill

Seminars & Workshops

CIIT – Marketing & Management Feb 2011

 Product Planning & Development

 Key Marketing Activities

 Market Segmentation

CIIT – Accounting and Its Importance April 2011

 Organized Seminar on the importance of Accounting. Principal of Hailey College was invited as a Chief Guest and a speaker of seminar

Youth Parliament of Pakistan June 2012

 Human Rights Education workshop on “Democracy and Citizenship” for the project “Youth Action for Democracy”

Undergraduate Projects & Research Projects

Management Practices – Detailed analysis of FedEx

 Performed detailed analysis of the company related to its external and internal environment. Analysis covered the organizational structure, strengths and weaknesses of each department and Pestle analysis.

Research Tools & Techniques – Dissertation on the link between Job Satisfaction and Employee Performance

 Determined the relationship between job satisfaction components and job performance among employees in teaching field. The study was conducted among 50 respondents and was processed through SPSS v 20.

Global Business Management – Feasibility of Rice Exporting Business

 Analyzed the feasibility of opening a business of export of rice.

 Researched markets and conducted surveys and studied the expected potential.

Services Marketing – A day in PTCL

 Passed whole day in PTCL Headquarters Islamabad, explored core and supplementary elements of services provided.

 Studied their strategies to balance demand and productivity capacity.

 Conducted interviews with firm’s employees about various service operations i.e. service recovery.

Strategic Management – Strategies of Honda Atlas

 Conducted a detailed study of strategies implemented by Honda Atlas by applying BCG, SPACE, TOW, EFE, and IFE Matrices.

Other Achievements, Skills & Interests

 Member of CIIT Chess & Badminton Team

 College Head Boy, 2008

 Organized CIIT’s 39th and 40th Convocation

 Microsoft Office – MS Excel, MS PowerPoint, MS Word, MS Outlook

 SAP (Competent), HTML (Basic), Adobe Photoshop (Competent)

 Interests: Travelling and exploring new places, meeting new people, playing badminton, listening music, watching movies, hang out with friends

 Languages: Urdu (Fluent), English (Fluent), Punjabi (Competent), French (Basic)