Operations Specialist Seeking work in Singapore

Available

Serial No: 16950

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Skills keywords: business development, e-marketing, problem solving skills, research development, time management skills

Short Bio:

Progressive background beginning my career in IT, advancing to website maintenance, web operations and systems operations. Extensive knowledge of planning, analysis, monitoring and evaluation for the development of web interfaces.

Skilled with forming business partnerships to achieve objectives. Improving processes by consolidating, eliminating unnecessary steps, forging business alliances and aligning core competencies is one of my strengths and business interests.

Current location:  Gansu Sheng, China - View on map

Nationality: BRITISH

Preferred Sector of Employment:  IT and Technology, Admin and Clerical, Marketing

Spoken languages: english

Location I am interested in working: Anywhere

Education and Qualifications
B.S. Degree Program Computer Programming and Information Systems (May 2009)

Experience
OPERATIONS SPECIALIST (Mar/2012 – present)
Racent Internet Group, INC – Shanghai – China
•Responsible for planning and working on web interfaces to integrate business objectives.

• Assisted with website development and contributed to site redesign and development.

• Analyzed current industry trends and competitor websites.

• Monitored online content and marketing promotions.

• Evaluated industry trends and competitor websites.

• Performed variety of SEO tasks including: keyword research, content development, site optimizations, brand management, inbound link building and research fields included: SEO, link building, media promotion, web hosting, etc.

• Administered team and provided training on roles and responsibilities documentation for web hosting services, domains, and other online services.

• Utilized social networking sites such as Twitter and FB to reach diversified markets.

Key Accomplishment 1: Improved companies’ efficiency and exposure by building business relationships through web hosting/cloud/tech events.

Key Accomplishment 2: Partnered with ClickSSL to enhance our SSL marketing services.

WEBSITE MAINTENANCE (Dec/2009 – Jan/2012)
VIP Broadway, New Jersey – USA
•Uploaded Broadway show ticket and promotions on various websites.

• Responsible for imputing prices for show seats and competing with other brokers for ticket sales.

• Working with POS/Ticket network server.

• Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person

• Monitored content of website and assisted Manager.

• Assured content is clear and according to guidelines.

• Compiled data, statistics and supplementary information to maintain research activities

• Prepared weekly and end of season status reports as necessary to achieve operational objectives.

Key Accomplishment: Increased sales in 2011 by 30% from the previous year.

IT INTERN (Mar 2008 – Feb/2009)
Episcopal Health Services Inc, Bethpage, New York – USA
•Assisted my supervisor providing support for users in various departments.

• Worked with PC Support and Novell Zenworks

• Upgraded Medisoft software.

• Responsible for the imaging, setup and maintenance of the Desktops and Laptops.

• Removed unused programs from computers in various departments.

• Responsible for the troubleshooting the network issues like mapped drives, network printer and scanners, bad ports, low speed etc.

• Responsible for the daily start-up and nightly shutdown of the IT system.

• Resetting computer passwords

• Managed user accounts by utilizing the active directory.