As a Professional person my motto is:
"Where there is a will, there is a way!"
I have worked hard in my studies at University to get a Degree with good qualification for my future career. In my first professional job I have learnt plenty of new skills and developed my abilities to achieve my targets. After I had gained enough experience and improved my English language skills, I decided to move to the United Kingdom. My ultimate goal was to become an accomplished professional who is able to succeed in a target driven environment. In the last 8 years I have gained a huge amount of international work experience which enables me to become successful in my future position.
1995 – 2001: University of Szeged / Hungary
BA in European Business Studies
1992 – 1996: JATE University Szeged / Hungary
BA (Hons) in German Language
1984 – 1988: Júlia Bányai High School Baja / Hungary
Matura in Maths, History, Hungarian Literature & Grammar;
German; English; Business Studies
Jan. 2012 – present: Bilingual Telesales Agent
Chapel Lodge Holiday Cottages Ltd. / UK
Oct. 2009 – Dec. 2011: Teacher of Modern Languages
St. Augustine’s Catholic College Trowbridge / UK
Sept. 2005 – Sept. 2009: Private Tutor of TEFL
Capita Education Resourcing Ltd London / UK
Sept. 2001 – Aug. 2005: Customer Service Advisor
Danubius Hotel Group Budapest / Hungary
• Delivering excellent Customer Service
• Dealing with Customer Issues effectively
• Handling inbound & outbound calls from clients
• Managing the needs of the Guests
• Looking after various client accounts
• Meeting individual and team targets
• Liaising with Team leaders & Manager
• HUNGARIAN – native language
• ENGLISH – fluent / native level
• GERMAN – fluent
• Outstanding Communication skills
• Excellent Telephone manner
• Great Attention to detail
• Strong Team Player
• Good Keyboard skills
• Confident & Enthusiastic Personality
• Calm under Pressure
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