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I am currently available for work
Serial No: 7303
(21/08/1986, male)
List top 5 skills: accounts payable, customer services, teamwork
Short Bio:

Colleagues have described me as professional, reliable and hardworking with a strong focus on delivering excellent customer service. I have experience of working within IT, finance, telecommunications and insurance. I have developed excellent project management skills and am able to prioritise work effectively,which means I always hit deadlines on time whilst delivering a high quality service. I work well in a team or on my own initiative and am passionate about building positive working relationships with colleagues and customers.

Organizing, flexible and outgoing, with a passion for helping others, and always acting on time, budget, scope & quality. Communicative, initiative hunter and capable to commit. Used to working with all staff from boardroom to shop-floor and known for maintaining a helpful and cheerful disposition, even when under pressure.

Current location: 

England, United Kingdom - View on map

Spoken languages: 

english, Greek - Native

Locations I am interested in working:

United Kingdom



SKILLS AND COMPETENCIES

● UK IT European Computer Driving Licence – awarded Expert level (the highest accreditation) covering Microsoft Office 2013 (Word, Excel/Spreadsheets, Access/Databases, Outlook, PowerPoint, Internet Explorer)

● BCS Health & Safety standards and BCS Business Operations course

● Trained to an advanced standard in many corporate applications (e.g. SAP, AS-400, Siebel, Oracle)

● Certificate of Proficiency in English – ELI Cambridge UK 2011

EXPERIENCE

Balfour Beatty WorkSmart – Newcastle upon Tyne, UK September 2013 – Present

Accounts Payable Administration [part time]

● Undertaking general administration duties including; handling electronic invoice queries, data input, supporting Subject Matter Experts and postal sorting.

● Producing weekly status reports detailing achievements, plans and highlighting risks and mitigation for senior managers.

● Maintaining project plans and undertaking associated actions in Testing, Data Migration, Knowledge Capture and Training.

● Generating and adapting process maps and the ability to recognise and suggest process improvements

Depaul Trust UK (Charity Organization) – Newcastle upon Tyne, UK April 2013 – Present

Operations Administrator – voluntary work [part time]

● Liaising with social services and local authorities for the benefit of residents.

● Providing IT advice and support for staff and residents.

● Working as part of the core project team to upgrade Depaul’s IT infrastructure.

● Delivering solutions in a highly dynamic environment where speed and accuracy are constantly required.

AXA Group (IT Insurance & Finance) April 2011 – April 2013

Application Technical Support AXA Technology Services in co-operation with Accenture [full time]

● Maximizing supreme customer satisfaction and IT helpdesk complaint handling for internal and external customers 85%

● Increase brand awareness and sales for all customer on-line tool applications in axa-insurance.gr website 75%

● Successful application installation for international CRM platform Technisys in cooperation with regional AXA IT Spain, Portugal and France 100%

● Perform modifications and/or enhancements to systems including changes to profiles, master files, reports, and system design and documentation requirements. SAP, MSG-PIA, AS 400 business as usual maintenance

● Provide ad hoc and scheduled training, including facilitating task specific review sessions and training of new users

● Support supervisory and management level users in executing application reports. Business analysis solving techniques.

Safe Choice Agency (IT Insurance) October 2009 – April 2011

Operations Administrator – Certified Insurance Assistant [full time]

● Edit and modify the Client Database in CRMP Safe Cape Insurance Microsoft

● Increase local sales in motor insurance products

● Customer Service and Reception & Handle all incoming and outgoing inquiries

● Preparation of Insurance Offers-Applications-Changes

Compulsory Duty Service in Army [full time] November 2008 – August 2009

Vodafone Group (Telecommunications) November 2007 – November 2008

Technical Support Representative – Customer Care [full time]

● Online support to Vodafone customers through various CRM programs (CRM Siebel & Curbas, Aiolos, Vf Intranet)

● Managing customers’ applications and account management

● IT Front Help Desk in ADSL technology (TCP – IP, Routers, VMB, VoIP)

EDUCATION.

University of Piraeus (Economics & Business) 2004-2008,

BSc(4yrs) in Business Administration – Management (Management, Human Resources, Marketing, Finance and Accounting)

Specialization: Management – Graduated (83%)

High-school 2001-2004

2nd High School of Piraeus – Graduated with Honors: 18.5/20 (93%)

Relevant courses:

Logistics, Corporate Law, Industrial Sociology, Management, Micro/Macro Economics, Financial Accounting, Marketing, Human Resources, Statistics, Operational Research, TAMD, e-Commerce, Business Games, Production Management, Informatics, Audit techniques, Sustainable Development