I graduated with a diploma in Architecture 13 years ago, and since then i have worked as Call center agent for my first 2 years and 5 months then become a team leader for 2 years and 7 months. customer support for the next 2 years, administration, customer marketing, public relation & marketing for the next 2 years, then back to customer support for 9 months, and end it for the last 2 years & 4 months as customer success manager? administrative assistant. will that time i managed over 15 employees per time And deal with over million customers with different background, nationality, and cultural backgrounds. According to that, this position is perfect for me.
Leadership, customer satisfaction, customer service, Employees training, problem solving, account management, report writing, presentation, Microsoft office (word, excel, PowerPoint) Microsoft outlook, management, development. couching, team managing, contact center operation, customer service training, data analyses, confidentiality, relationship development, administration, negotiation, continues improvement, public relation.
Writing blogs and dairies, drawing, travel, Listing to music, exploring new cultural. walking. Helping others. focusing on mental health. playing games.
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