Customer Success manager with administrative experience


I graduated with a diploma in Architecture 13 years ago, and since then i have worked as Call center agent for my first 2 years and 5 months then become a team leader for 2 years and 7 months. customer support for the next 2 years, administration, customer marketing, public relation & marketing for the next 2 years, then back to customer support for 9 months, and end it for the last 2 years & 4 months as customer success manager? administrative assistant. will that time i managed over 15 employees per time And deal with over million customers with different background, nationality, and cultural backgrounds. According to that, this position is perfect for me.

Serial No: 179971
Skills keywords: administrative assistant, customer relations, customer support skills, leadership skills, training and development

List Of Qualifications & Related Skills:

Leadership, customer satisfaction, customer service, Employees training, problem solving, account management, report writing, presentation, Microsoft office (word, excel, PowerPoint) Microsoft outlook, management, development. couching, team managing, contact center operation, customer service training, data analyses, confidentiality, relationship development, administration, negotiation, continues improvement, public relation.

Previous Employment Details:

Customer success manager (Sep 2020 - Dec 2022) / Administrative Assistant (Apr 2021 - Dec 2022) at your crew company ltd.
Counter Customer support specialist at Tabasheer International ltd company (Dec 2019 - Aug 2020)
Public relation & Marketing manager at Almigdam training center (Mar 2019 - Nov 2019)

Interests & Hobbies:

Writing blogs and dairies, drawing, travel, Listing to music, exploring new cultural. walking. Helping others. focusing on mental health. playing games.

Current location:  Egypt - View on map
Nationality: Sudanese
Spoken languages: Arabic, english