Customer Service Team leader seeking work in France

B.A. in Chemical Engineering, SKK University, Korea

Bachelor's Degree in Information Technology And Language and Literature
Post Graduate Diploma in Information Technology - To be Completed

1.Professional project manager as certified with PMP.
2.Excellent in risk management based on accurate analysis and timely decision.
3.Knowledgeable in manufacturing steel products with professional experience and technical back ground in metal & welding as certified with CWI.
4.Accustomed to performing trading procedure with national authorized certificate for Trading English (Level 1) by Korean chamber of commerce.
5.Familiar with international code and standard such as Incoterms, ASME, ANSI, ASTM etc.
6.Well trained, self-motivated and ambitious with excellence in teamwork and interpersonal skills.
7.Participate in task force for customization of management tool and of communication procedure.

• Development and planning of new business opportunities
• Commercial responsibility for key accounts
• Independent contract negotiations with Swiss tour operator, travel agencies and SMI’s
• Planning and coordination of extensive B2C & B2B marketing activities

Bachelor of Education in Guidance and Counselling

Diploma in Education

Higher National Diploma in Graphics Design

West Africa Secondary School Certificate

MBA-Marketing
Oracle- OCP(DBA)

Mechanical engineer
Master in "Industrial risk management"

SSLC,ITA,111

BSc. Computer Science
ISTQB Certified

Secondary diploma Classical studies.
TEFL full time teacher.

MTech(Manufacturing and Automation)
BTech(Mechanical Engineer)

Emad Saleh Salem
Contact: +971-551739370| Email: emadsalem80@yahoo.com

Dear Mr. /Ms.

As a dynamic and achievement oriented Civil Engineer with over 16 years of experience in Civil Project Management and Construction. I possess knowledge of establishing operations with key focus on profitability within the Construction Industry. As such, I seek personal development within the construction industry to gain valuable knowledge and experience in managing various types of civil projects.

As apparent from my resume I am currently associated with Salini_ Impregilo SPA -Dubai Branch -Meydan mall project as Section Manager. There I performed site management and planning for the civil works for 11 story (6 zones of 55000 m2) including substructure & Superstructure. I prepared the organization chart of necessary manpower and interviewing the key staff. I coordinated with the technical office in term of method statements, shop drawings, any field changes as per design requirements. I also coordinated with all other departments QA/QC, procurement, warehouse & administration to fulfil the project targets.

Earlier with the same company I was worked as Station Manager on Doha metro-RLN Project. I performed site management of civil works for underground station consisting of switch box, station box, underpass and ventilation access. I prepared 3 monthly look ahead schedule for the activities and followed up with the technical office for the method statement and shop drawing.

Previously I worked with Salini Impregilo SPA, Abu Dhabi as Senior Shaft/ Adit Field Engineer. I performed mobilization works, trial trenches and utilities protection. I also performed site setup for Diaphragm wall plants and supervised the execution for the work shafts and access shafts.

In the intial years of my career I was associated with Obayashi Kajima Yapi Merkezi JV as Civil Engineer (main contractor), AlwaiTwensy est., KSA, Makkah as site engineer, SABUOR as Civil inspector and with ASCO as Civil Engineer.

My understanding of taking on key leadership skills has led me to be a proactive, solutions-minded individual with superior judgment and decision-making abilities. My key skills include project planning, scheduling, construction management, site supervision, inventory control, estimation & budgeting and contract negotiation.

I believe my commitment to excellence, ability to work with and lead teams towards achieving great results and my immense knowledge and skill base will give me a unique and informed perspective from which I can add significant value to your business and make me a valuable team member.

Kindly peruse my resume, which highlights my qualifications and experience. Meanwhile I eagerly await the opportunity to meet and discuss just how I may value add your organization. Thank you.


With sincere regards,

Emad Saleh Salem

Training Manager
Administrative Manager
Revenue Manager

12 years of experience in Mining. My experience includes both practical operational experience and experience in Mine Planning and consulting.
I am having First class mine manager's certificate of competency.
I have total 12 years of experience in Mining operations, Mine Planning (Short term. medium term and long term), Mine Scheduling, Pit Optimization and Project cost analysis etc. Apart from that I have proficient knowledge of Mine Planning Software SURPAC , & MINEX.

Leadership and mentoring
process simulation
value engineering studies
Feed and detailed engineering

10TH Grade ST. Michael, Mumbai INDIA 29th March 1981 GRADE II

12TH Grade Khalsa College Mumbai INDIA 30th March 1983 GRADE II

BSC in Physics, Chemistry and Math’s University of Mumbai INDIA 18 July 1986 GARDE II

Diploma in Mechanical Engineering IIME Mumbai INDIA 14th March 1991 GRADE 1

Academic Education

B.E in Civil

COURSEWORK AND TRAINING

1.Nebosh International General Certificate in Occupational Health and Safety
• Controlling Workplace hazards (igc 1)
• Management of international health and safety (igc 2)
• Health and Safety Practical application (igc 3)

2.Visual Programmer
From Aptech Computer Education

3.Managing Safely in Construction
from Institution of Occupational Safety and Health (iosh)

4.HABC Level 2 Award in Risk Assessment (QCF)
From Highfield

5.Building Supervision
from Institute for Research Development & Training of Construction Trades & Management

6.Supervisory Management Skill
From Spearhead Training
Hazards & Procedures

7.Site Preparation and Scheduling (large structure building)
From QDVC

8.Basic Life Support/First Aid Course
From Hamad International Training Center

9.Practical, Theory and Assessment in The Management of the Lifting Operation (Appointed Person)
From RSS Training & Consultancy Ltd

10.Crane Supervisor
From RSS Training & Consultancy Ltd

11.Team Building
From Executrain

12.Medical Trauma Training
From B H B Safety Specialists

13.Fire Warden Training
From B H B Safety Specialists

14.Train The Trainer Course
From B H B Safety Specialists

15.Doka Training Certificate
From Doka Automatic Climbing Formwork for Core walls

16.Temporary Works
From QDVC

17.IIF Orientation For Staff
From QDVC

18.Incident & Injury-Free Orientation Session
From JMJ Associates

19.Safety Management System Awareness Program
From Laing O Rourke

20.Train the Trainer Presentation Skills
From Laing O Rourke

1- Communication Skills
2- Teamwork and interpersonal skills
3- Fast Learner
4- Self-management
5- Work Ethic
6- Ability to work under any pressure

Bachelor of Commerce Honours in Taxation (technical & compliance)
Bachelor of Commerce in Financial Accounting
National Senior Certificate for high school

NVQ in Customer Service (Level 1,2 and 3) PASS with Merit
IAB Level 1 and 2 in Book-Keeping – PASS with distinction and recommendation - 2011 – 2012
AS Level in Geography and Psychology - 2002 - 2003
10 GCSE’s including English(A) Graphics (A) Art (A*) Geography (B) Math (B) Science (B) 1997 – 2002