Customer Service/Success Manager

I am currently available for work
" I am looking to further my career in Customer Service/Success leveraging my knowledge and skills with my experience within the industry. I love helping out my customer's with their needs. I take leadership very seriously by keeping a safe working environment for customers and associates, taking count of inventory and mitigate shrink with processes, and keeping to department and store goals. "
Serial No: 132173
Skills keywords: Attention to detail and focus skills, customer service management, inventory management, problem solving, team leadership
List Of Qualifications:

Customer Service
Leadership & Team Building
Process Improvement
Assessment & Compliance
Retail Risk Management
Data Analysis
Information Management
Issue Resolution
Business Analysis
Relationship Building
Reporting
Document Control
Database Management
Administrative Support
Retail Audit
Project Management
Inventory Management
Financial Planning

Interests & Hobbies:

Spending time with my children, photography, hiking, rollerblading, astronomy, and arts

Previous Employment Details:

Graybar- Nov 2021- present- CSR- Cultivate a deep understanding of the customer’s needs, build strong relationships, and identify new business opportunities with the goal of enabling the customer to maximize value.
The Home Depot- Feb 2013-Nov 2021- associate and department manager-
Assumed reins of multi-functional leadership role, ensuring all day-to-day operations – from customer service, marketing, and sales to account management and human resources ran smoothly. Worked relentlessly to exceed all the performance goals, budget goals, team goals, and sales goals.
Skyzone- Nov 2014- Apr 2015- team member- Adhered to and promoted all the company and department rules, regulations, and policies while ensuring compliance with safety policies and programs within the company.

Current location:  Connecticut, United States - View on map
Nationality: American
Preferred Sector of Employment:  customer service, General Management, Retail Wholesale and Purchasing
Spoken languages: english
Location I am interested in working: United Kingdom
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